Harold J. Braden
211 Mount Airy Avenue	
Waynesboro, PA 17268
Home Phone#  [Send email to request phone number] 87-5009 or Cell Phone#  [Send email to request phone number] 87-1583
E-Mail: braden.harold@yahoo.com

Education:
2008-Present New England College-MS in Criminal Justice Leadership Program
2007-2008 Ashford University-Bachelor of Arts in Psychology
2005-2007 Grantham University/Associate of Arts in General Studies
1994-1997 American Institute for Paralegal Studies /Certificate
Education: 1991-1994 U.S. Department of Labor/ Police Officer Apprentice/
Certificate
Specific Accomplishments: Advocate Excellence Quarterly Award, Employee of the
Month, Navy Achievement Medal, Good Conduct Medal (2), National Defense Medal
(2), Overseas Expeditionary Medal, and Active Secret Clearance (3) (Contact
Supervisor: Yes, Supervisor's Name: U.S. NAVY, Supervisor's Phone: 1800USNAVY),
Microsoft, Excel, and PowerPoint computer knowledge. 
Work History:
Pentagon Force Protection Agency
Pentagon Police Officer 04/29/2006-Present
Duties include:  vehicular and foot patrols, traffic monitoring and control,
responding to incidents/complaints and base emergencies. Contraband Investigator
duties included surveillance, police reports, contraband trend research,
training, briefings, and coordination of joint investigations with local and
military law enforcement agencies. Responsibilities are performed in the National
Capital Region in Washington, D.C.
Transportation Security Administration
Supervisory Transportation Security Screener 08/11/2002-04/28/2006
Duties and Responsibilities: Identifies, distributes and balances workload and
tasks among employees in accordance with established workflow and skill level.
Responsible for making adjustments to accomplish the workload in accordance with
established priorities. Trains or arranges for the technical training of team
members, monitors and reports on the status and progress of work. Serve as a
coach, facilitator and/or negotiator in coordinating team initiatives and in
consensus building activities among team members. 
Verizon Wireless
Senior Representative-Loyalty Department 11/29/2001-08/10/2002: My
responsibilities include research and quick solutions to inquiries on matters
concerning: billing, equipment, payments, and service issues on a consumer
account. Responsible for applying credits for escalated issues and customer
satisfaction. Additional task included helping with the overflow services brought
on with the activation of wireless service, price plan changes and general
inquiries.
Sprint PCS
Business Retention Business Service and Customer Service Specialist
07/11/2000-11/25/2001: Responsible for all administration functions related to
establishing service with customers. Insuring all methods and procedures are
followed in service requests. Complete cellular handset activations, answering
billing questions, configuring customer service plans. Coordinates repair
activities through interfaces with other departments to resolve customer issues.
Club Corporation of America
Server 11/11/1998-07/10/2000: 
As a Server my responsibilities included serving with proper etiquettes to the
some of the most prestigious people in the United States. Duties also included
the following: bookkeeping, administrative assistant and receptionist. 
U.S. Navy 09/16/1986-02/13/1998
Postal Supervisor, United States Navy
Supervised 5 military and 1 civilian employee in their postal duties to include:
Parcel shipping and delivery, training subordinates in U.S. Postal regulations
and policies. Individual coaching, scheduling, work center meeting, briefing
supervisor on matters concerning customer satisfaction and concerns, and weekly
job performance evaluation.
Legal Assistant, United States Navy
Primary duties were to conduct legal research, draft legal documents, witness in
the signing of affidavits, living wills and testaments, and powers of attorney.
Assist JAG Officers with client scheduling for appointments, timekeeping, and
court hearings.
Police Officer/Contraband Investigator, United States Navy
Duties include:  vehicular and foot patrols, traffic monitoring and control,
responding to incidents/complaints and base emergencies. Contraband Investigator
duties included surveillance, police reports, contraband trend research,
training, briefings, and coordination of joint investigations with local and
military law enforcement agencies. Responsibilities are performed in the National
Capital Region in Washington, D.C.

Organizations:

Fraternal Order of Police/DC1- September 2007

American Counseling Association/Student Member- December 2007

Council for Social Workers/Student Member-February 2007