Heather L. Miller
Phone: (814)-969-3429
2706 Milburn St. Mckeesport Pa 15132
[Send email using form at bottom] 
Objective 
A challenging position which will allow me to both further utilize my skills and
acquire new abilities. 
Abilities

Self starter with a can do attitude
Excellent written and verbal communication skills.
Ability to be highly organized and prioritized.
Able to function effectively in a team oriented environment.
Energetic, aggressive, competitive self starter
Extremely fast learner, technical minded when it comes to technicalities.

Computer skills include Windows, Excel, Word, PowerPoint and Internet research.
Professional Experience


01/2006-07/2007
Baby To Bee 

Responsibilities:
Make outbound calls to customers that registered with the website.

Entering customers information/data into system
Address customer concerns 
Display reasoning ability in offering incentive to save customer and upsale
offers

Ensure accurate explanation of items being offered to maintain basic
understanding.


12/2007- 06/2008
The Outreach Associates

Responsibilities:
Make outbound calls to customers for telefundraising purposes

Entering customers information/data into system.
Display reasoning ability in offering incentive to save customer and obtain
donation.
Ensure accurate explanation of clients reason for campain

Education
North Allegheny High School – Wexford PA

1998-2001
References available upon request