GEVORK GEVORKIAN

57 WHISPERING PINES DR.  [Send email to request phone number] 23-9050
CRANSTON, RI, 02921 

Seeking a Software Quality Engineer position with a progressive employer where I
can contribute to the development of new technologies and work with bright,
committed people.

SUMMARY OF QUALIFICATIONS

Software Quality Assurance Professional with extensive experience in all phases
of life cycle, including requirements gathering, risk analysis, project planning,
configuration management, release documentation, scheduling, testing, and issue
tracking management. Experienced in both manual and automated testing of
client-server and web applications, integration, user acceptance, functionality,
black box, and regression. 

TECHNICAL SKILLS

Operating Systems: Windows 2000/XP/Vista, MacOS, MS-DOS,
Unix/Linux/AIX/Variants
Browsers: Internet Explorer (IE), Netscape Navigator, Mozilla Firefox
Databases: MS Access, SQL Server, Oracle 
Testing tools: LabView 8.2.1, TestStand 4.0, SQA Robot 6.1.0.42, MS Visual Test,
QA Partner 4.5.1, SmarteSoft/SmarteScript/SmarteLoad
Issue Mgt. tools: Serena TeamTrack, Merant Tracker, PVCS Tracker, and Bugzilla
Configuration Mgt. and Version Control tools: Mapix, TeamWork, Source Save
V6.00, CVS
Other tools: Microsoft Visual C++, Exceed English 6.2.0, SecureCRT 5.0, ProComm
plus V2.00
 
PROFESSIONAL EXPERIENCE

SOFTWARE QUALITY ENGINEER
Thermo Fisher Scientific, Franklin, MA 2007  *  2009

 *  Management of Software Quality. Created and implemented SQA procedures over
entire product lifecycle. 
 *  Evaluated and implemented test tools (Revision Control, Configuration
Management, Bug Tracking, Manual and Automated testing, and Release Control). 
 *  Worked with multiple new product development project teams including
electrical engineers, software engineers, chemists, scientists, marketing, and
project leaders to develop and implemented test plans for specific projects.
Ensured work generated is high quality and completed on schedule.
 *  Performed product functional, integration, acceptance and regression
testing. 
 *  Active participated in continuous improvement of software quality and test
processes. 
 *  Administrated and managed the Bug tracking software. Followed written
processes and ISO procedures. 
 *  Provided training of QA technicians as required and allocated testing tasks
to appropriate testers.
GEVORK GEVORKIAN PAGE TWO

SOFTWARE QUALITY ENGINEER
Zebra Technologies Corporation, Warwick, RI 2000  *  2007

 *  New product software design, development of software functional requirements
and specifications, coding and testing, documentation and existing software
support as well as creating and maintaining project schedules, worked with
customers to understand their requirements and translate these into solutions. 
 *  Performed integration and acceptance testing. Developed and implemented
software and hardware test development projects. This includes but is not limited
to investigation, qualification testing, documentation and implementation. 
 *  Active participated in continuous improvement of existing test quality
processes. Updated project documentation and source code.
 *  Investigated, recommended and implemented test equipment and methods for
improving efficiency and productivity. 
 *  Provided all necessary tools, fixtures, software programs, test equipment
and test documentation for all new product tests or custom products assigned. 
 *  Administrated and managed the Serena TeamTrack Issue Tracking tools, System
Changes Requests, projects, issues, defect reports. Controlled the databases and
automated the development and test environment. 
 *  Verified test plans, DVT procedures, scripts and other test documentation.
Ensured testing is on schedule and worked with project management to fix test
issues that are delaying implementation. 

SQA ANALYST
GTECH Corporation, Dreamport, Coventry, RI 1999 - 2000

 *  Reviewed document software requirements arising from RFP or customer input.

 *  Development and execution of standards, techniques, procedures, and tools to
ensure software products are meet quality and reliability standards. 
 *  Generated Quality Plans, Design/Code reviews, test plans, test cases, and
test scripts.
 *  Performed testing of all software products from Technology, all projects
including startups and conversions, new games, and maintenance, in both test and
live production environments as installed and provided by Technology and
Operation groups. 
 *  Recorded and analyzed test incident reports (TIRs) including assignment of
severity index as discovered during GTECH testing. 
 *  Performed Acceptance Test activity with the active participation of Site
Operations and Software Project Management. Test Execution DEC VMS Windows, GUI
client/server application. 
 *  Planned and conducted internal audits of software processes, report the
result to management. 
 

GEVORK GEVORKIAN PAGE THREE

TAPE LIBRARIAN
Production Control, Citizens Bank, E. Providence, RI 1995 - 1999

 *  Assisted programmers with basic questions or problem related to tape
processing, Y2K Dev. QA and LPAR testing, using CA-7, Extra! Personal Client
V6.4, CA-Dispatch and CA-1 financial applications. 
 *  Organized data files in the Master Inventory Client Files. Maintain the in
house tape library (CIT1, 9). Coordinated the shipment of computer generated
cartridges to the offsite storage facility. 
 *  Provided technical support on the use of CA-1, TMS/RDS/MLink software and
financial applications, bar code scanning equipment and on-line tape management
transmission software.

EDUCATION / TRAINING

Master  's Level Degree, Polytechnic Institute, Armenia.

Professional Development Courses/Certifications

 *  TeamWork Viewer course, ThermoFisher Scientific, Franklin, MA.
 *  Serena TeamTrack Admin. & Users Certificate of Completion, Boston, MA.
 *  LabVIEW I-II Certificate of Completion, Waltham, MA.
 *  TestStand I-II Certificate of Completion, Waltham, MA.
 *  Object Oriented C++ Programming for Embedded Systems classes, Warwick, RI.
 *  Capability Maturity Model / SEI classes, GTECH Corp., West Greenwich, RI. 
 *  Sybase, PRO:SYS, Open VMS and UNIX classes, GTECH Corp., West Greenwich, RI.

 *  SQA Engineering Certificate, Boston Computer School, MA
 *  Object-Oriented Programming Seminars, Scientific Research Institute of
Mathematical Machines, Armenia.