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SUMMARY
I have over 23 years of experience in business analysis, system analysis,
design, coding, debugging, implementation, maintenance, migration, project
management and interfacing with all levels of users, tech support people and
leadership. My experience includes, but is not limited to the following:
Outstanding ability debugging both programs and systems.
Experienced coding in the Client Server environment on UNIX and AIX boxes,
Shell/Korn Unix scripting, Stored Procedures, AWK/SED, AUTOSYS, relational tables
such as Sybase, MS ACCESS 2003 Server, UDB and DB2, SQL, JavaScript, HTTP, HTML,
XML, MQSeries, and C. 
Easily learn other programming languages 
Over 14 years creating SQL and complex relational tables, including application
DBA for 8 years.
Over 11 years experience in the automotive industry and 9 years experience with
payroll and commission systems in the insurance industry.

EDUCATION
Bachelor of Science, Computer Information Sciences
 University of Michigan   “ Dearborn, MI 1985 

PROFESSIONAL EXPERIENCE
Collabera at Wells/Wachovia   “ CIBT Charlotte, NC 09/2007   “ present
Level 2 Lead Production Support Analyst for the Fixed Income Trading System.
Provide 24/7 level 2 support for all systems that interact with the Trading
system.
Ensure that Trading platform is running smoothly. 
Monitor trading platform in high pressure environment; anticipate issues before
they happen. 
Support front, middle and back office processes.
Analyze problems and develop solutions in a fast paced trading world.
Contact appropriate internal and external partners to speed resolutions.
Direct business and trader support as well as maintaining ECN  's (Electronic
Trading Communication Networks). 
Set up and maintained Autosys jobs.
Managed and trained two other positions under this support desk for day to day
operations. 
Provide 24/7 support with on-call responsibilities for the system including
autosys batch processing and monitoring. 
Performed 1st, 2nd & 3rd level support as well as code release and server
upgrades on all hardware related to the Trading platforms. 
Created web based knowledge base and maintain content to document system and
support troubleshooting. 
Train London and Hong Kong support personal on client support for their
traders.

Shared Success Award: Teamwork for Shared Success   “ June 2008, August 2008

SystemTec at BCBS-SC Columbia, SC 06/2007   “ 09/2007
Senior Level 1 Production Support Engineer for Claims applications
Provided 24/7 level 1 support for all systems that interact with the Claims
Applications.
Analyzed problems and deriving solutions in a fast paced Claims world.
Contacted appropriate internal and external partners to speed resolutions. 

DaimlerChrysler - Chrysler Group, Auburn Hills, MI 09/1996 till 04/2006
Lead UNIX Programmer/Analyst leading and mentoring up to 5 team members
Chrysler Parts Quality and Supply System

Developed and Maintained the Chrysler Parts Quality and Supply System, which is
used to track supplier quality throughout the manufacturing process, the first
three-tier application at DCX and a Mission Critical application. (errors and
down time could cause plants to close, costing the company millions)
Gained a greater Understanding of Business Requirements and System requirements
as the project progressed.
Assisted in creation of business designs.
Carried out peer reviews of technical design documents.
Reviewed new designs and code developed by the team.
Wrote and maintained dozens of COBOL/DB2 programs that used complex SQL  's to
retrieve the data need to support the CPQ&SS client server system. 
Used EDI with Sybase and DB2 to extract data for the users.
WCM processing. Web Screens were used for supplier input. Real time processing
of the web transactions through a firewall, with authentication and LDAP
security. HTTP was used to create the screens. Embedded SQL did the updates.
Performed 24/7/365 production support for the system.
Tracked trouble tickets to make sure that the problems was fixed and the tickets
closed
Provided many enhancements for the car platform teams in terms of suggesting and
implementing new processes to improve their work flow.

Recognition of Excellence: Director or VP Award - May 2005.
Bravo Award for improving the integrity and reliability of the PPAPing data -
June 1999

Environment: Solaris 8.0, and Sybase 11.9 & 12.5, FTP, TCP/IP. Telnet, TSO/ISPF,
QMF, CICS, DB2, UNIX, FTP, TCP/IP, $AVER$.

Ciber for Ford Motor Company, Dearborn, MI 01/1995   “ 09/1996
Senior Programmer Analyst 
Maintaining online part releasing system (WWERS).
Coding and debugging programs needed to support this system to make sure the
parts were released on time using COBOL, DB2, IMS/dc, QMF, CICS, Abend-Aid,
FileAid, Explain, SPUFI, Xpediter, JCL, EasyTreive+, Panvalet, TSO/ISPF, FileAid,
CList, PanScan.

Environment: MVS/XA, DB2, QMF, CICS, IMS/dc, TSO/ISPF, CA Optimizer, CA
Scheduler, UCC7/11, CA 1/7/11, CA Sort.

AAA   “ Michigan, Dearborn, MI 01/1986 - 01/1995
Programmer Analyst 
Maintained both the salary payroll system and the commission payroll system.
Extensive use of COBOL, IMS db/dc, VSAM, JCL, Xpediter, Panvalet, Easytrieve+,
TSO/ISPF, PanScan, CList, FileAid and other mainframe tools.
Tested new versions of the Cobol compiler and Panvalet.

Environment: MVS-XA, IMS db/dc, TSO/ISPF, CA Optimizer, CA Scheduler, UCC7/11,
CA 1/7/11, CA Sort.

Specific Technical Skills

Unix
Set up and maintained Autosys jobs.
Developed over 100 production Shell scripts in the AIX, and Solaris environments
using the Korn VI editor.
Monitored resource usage for both UNIX and Sybase, daily.
Developed production batch run cycle
Used a home grown UNIX batch scheduler to run and monitor daily production batch
run.
Measured, identified, analyzed and tested the application using home grown
testing system.
Developed JavaScript jar files during application Integration and deployment of
the bi-directional interface with Powerway using MQSeries and XML files.
Moved the application to newer UNIX boxes three times with only technical
support help. 
Set up the performance-testing environment.
Used Perl to connect Unix box to AIX box to M/F. (This was before you could
directly connect to DB2 from anywhere but the m/f) 
Performed load monitoring and balancing testing, with the DBA group, on all
applications running in the UNIX environment.
Used Microfocus Cobol to enhance Cobol programs that existed in the Unix
environment.
Used Cognos to create many user reports, also helped other users with the sql
for there reports.
Used Cognos reports for users to verify data.
Used HTML to provide outside suppliers access to update and check data about the
parts they were responsible for.
Utilized UNIX commands tools like GREP, AWK and SED for editing and verifying
data. 
Data was sent from the mainframe with FTP to the Unix box for further
processing. NDM was used on the very large files that had to be loaded into
Sybase 
Used FTP to move files between other Unix boxes.

SQL
Trained by the top DBA at Chrysler to create effective and efficient SQL  's, to
create the best possible unique cluster index on tables, based on how the data
was to be used, and to create as many secondary indexes as needed to meet system
and user needs.
Utilized advanced SQL to produce files that were sent to the Unix environment to
become either input that was manipulated in Sybase stored procedures or databases
used in the data warehouse.
Application DBA for 8 years (all new tables or changes to existing tables had to
be approved by me before they could go to the DBA group for processing.)
Designed, developed and tuned Sybase tables.
Developed applications that communicate with Sybase tables.
Monitored Sybase job from SQL, Also used raw SQL to create SQL code.
Performed inquiry, updates and deletions from Sybase databases in an effective
manner.
Developed and Maintained over 200 Sybase Stored Procedures and SQL  's used as
the nightly batch processing of the mainframe data used to update and
synchronized the Client server applications Sybase tables.
Developed Shell scripts in the AIX, and Solaris environments using the Korn VI
editor to run the SQL  's that were used to maintain the system.
Developed archive and purge process for UNIX databases, using complex SQL and
stored procedures.
Utilized Sybase Utilities to improve run time and lower cost of the Sybase
queries and to make sure the correct indexes are being used.
Utilized advanced SQL to produce files that were sent to the Unix environment to
become either input that was manipulated in Sybase stored procedures or databases
used in the data warehouse.

 C programming And PowerBuilder
Senior technical resource for Powerbuilder and C applications.
Wrote many Powerbuilder screens used for user testing that got moved to
production by request of the customers 
Debugged and Production fixes involving C programming and PowerBuilder screens
Made major enhancements involving C, Entera and PowerBuilder
Moved business logic out of the Powerbuilder application.
Used C compilers for all Powerbuilder logic based work.
Set up change controls to deploy the PowerBuilder application to 150 servers,
all over the world, every six weeks.

 JavaScript, XML and MQSeries 
Developed batch JavaScript programs to create XML messages to send to and
outside company and to receive XML messages that could be receipts or
transactions that needed to be used to update our system. This sending and
receiving was done with MQSeries in synchronous and asynchronous methods
Developed JaveScript jar files during application integration and deployment of
the bi-directional interface with Powerway using MQSeries and XML files.
Developed the Software Configuration Management (SCM) planning and control
usage, using PVCS for the JavaScript that interface to