Erika Wider
164 Charlestowne Court, Columbia, SC 29209
Home:  [Send email to request phone number] 95-0897 *Cell:  [Send email to request phone number] 22-5463 *Email: ewider@bellsouth.net

OBJECTIVE
I am seeking a position as a Business Intelligence Analyst to better utilize my
current skills in managing a computer lab as well as my Education in Information
Technology


KEY SKILLS
Proficient or familiar with a vast array of Networking, Design, and Application
concepts and skills
•	Program Logic and Design
•	Critical Thinking and Logic
•	Analytical Approaches to Information Technology

•	Database Administration
•	Database Management System
•	Information Architecture

•	Project Planning and Implementation
•	Application Development
•	Fundamentals of Business System Development

•	Networks and Telecommunications
•	Network Design
•	Network Management
•	Network Architecture


EDUCATION
American InterContinental University – Hoffman Estates, Illinois
Bachelor of Information Technology, 2007- June 2008

Midlands Technology College – Columbia, SC
Associates of Arts in Computer Science, 2000 – August 2001
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PROFESSIONAL SKILLS
Richland School District One -  South Carolina
SuccessMaker Lab Manager, 2007 – Present

SuccessMaker is a computerized educational program for reading and math. This
courseware is designed to adjust the hierarchy of student learners based on their
input.  Its design engages its users and enables them to work on State standard
curriculum at their pace. 

•	Provide and design courseware plans based on need, grade level, and/or
projected ability ;
•	Train with other managers, teachers, and administers to increase knowledge,
updates and professional development for achievement;
•	Demonstrate the program’s purpose, reasoning, and areas of interest based on
various criteria (i.e. needs, gains, projections, etc);
•	Review, analyze, and discuss student data with Principal, teachers, and
students;
•	Review analyze, and discuss course data and program setup;
•	Communicate data and /or course analysis the appropriate privy
person/persons;
•	Review with formal documentation sources and online research for success and
course advancements


Richland School District One -  South Carolina
Lead Substitute Teacher, Long Term, 2005 – July 2007

•	Created a learning environment conducive to students’ academic;
•	Directed and evaluated the learning experiences of students in curricular
activities;
•	Assumed additional duties on an as needed basis to help maintain an effective
school operational flow 

West Telecommunications, Texas
Inbound Independent Contractor, 2003 - 2005

•	Assisted customers with inbound call orders;
•	Reviewed customer data to aide order discrepancy resolve and resolutions;
•	Researched items for customer order and review

Palmetto Health Alliance, South Carolina
Customer Service Manager, 2000- 2003

•	Promoted from Senior Radiologic Technologist;
•	Collaborated with senior level management and Radiologists to identify,
establish and meet client service initiatives; 
•	Served as a primary point-of-contact with businesses and technical arenas