JONATHAN D. FISCHER, MBA
609 Parkwood Dr, Goose Creek, SC 29445 |  [Send email to request phone number] 09-8937 (c) | [Send email using
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SUMMARY OF QUALIFICATIONS

A unique mix of management success and technical skills. An accomplished leader
and technical analyst with hands-on business knowledge and a background in
project leadership, information technology support, and startup operations.
Strong customer focus and proven initiative, with experience supporting diverse
customer groups with divergent needs. Ability to translate a technical vocabulary
into laymen’s terms. Quick learner; have entered many positions knowing little
about the underlying technology yet emerged the company expert.

EDUCATION 

Master of Business Administration
Nova Southeastern University, April 2001
Fort Lauderdale, Florida

Bachelor of Arts in Computer Science
Cornell College, May 1996
Mount Vernon, Iowa

Bachelor of Arts in Economics and Business
Cornell College, May 1996
Mount Vernon, Iowa

RELATED EXPERIENCE

Agent
New York Life, Charleston, South Carolina
April 2008 to present
Insurance agent for New York Life Insurance Co. in Charleston, SC.  Providing
insurance and financial planning and services.  Went through significant training
in insurance and finances.

Senior Engineer
Computer Networking Enterprises, Summerville, South Carolina
September 2006 to December 2007 

Provided technical support to a variety of companies for this technology firm,
which offers on-site and remote technical support to approximately 300 small
business clients. This included support of MS Small Business Server 2003, Server
2003, Server 2000, Exchange, Blackberry messaging systems, Windows XP and other
PC operating systems, Cisco equipment including the Pix series and ASA’s,
Microsoft Office, and widely varying software such as point-of-sale and legal
programs. Wrote a Microsoft Access program allowing a legal firm to track all
actual and potential plaintiffs and companies involved in a class action lawsuit,
a vast improvement over the Word document previously used. Also assisted the
president and chief financial officer in developing business strategy, policies
and procedures, and served as one of two principal authors of a critical client
proposal resulting in a three-year contract estimated to generate more than
$300,000 in revenue.

President and Chief Financial Officer
Releva MD, North Charleston, South Carolina
November 2004 to August 2007 

Managed all business aspects of this family medical practice. Directed the
creation of a business plan and supporting financials; secured financing;
developed and implemented a marketing plan; selected and managed vendor
relationships, including negotiation and formulation of contracts; hired and
directed all staff; developed and implemented staff and patient policies;
interacted personally with patients. Managed all financials and accounting.
Fulfilled responsibilities on a full time basis from July 2005 to September 2006;
carried out duties on a part time basis during other months, and pared down to
CFO-only duties in October 2006 once the practice had a firm grounding. During my
tenure as president, the practice grew at approximately 200% per year.

Board Member, Treasurer, and Co-Owner 
Lux Group, Inc., St. Matthews, South Carolina
November 2004 to the present

Maintained financials for member companies, assisted in defining business
strategy, and assisted in drafting and implementing third-party business
contracts on a part time basis. 

IT/Technical Analyst
Alliant Energy, Cedar Rapids, Iowa
February 1999 to June 2005

Supported statewide company distribution and dispatch center; served as primary
system administrator for two of the center’s three largest systems and provided
secondary support for all remaining systems. Served as the sole on-site support
for the company’s Iowa customer service call centers for the majority of my
tenure, managing operations issues and third-party relationships while providing
prompt IT support for 120 agents at two sites. Heavily involved in converting
these centers from Siemens ROLM 9006.5 to Aspect 8.0, resulting in cost savings
and improved customer service. Designed and wrote the web front-end programming
for a project that converted a mainframe reference database to the web, saving an
estimated $100,000 per year. Led applications development security team, and was
actively involved with management efforts to cost-justify a multi-million-dollar
voice system upgrade and develop improvements in business processes and customer
relations initiatives. 

Chief Information Officer
Center Financial Services, Cedar Rapids, Iowa
February 1998 to September 2005 
(Contract basis)

Partnered with the company president to plan IT strategy; recommended technology
appropriate for business needs and budget. Rebuilt network, resulting in an
improvement from 75% uptime to nearly 100%; rewrote billing system software
utilizing Microsoft Access and tied it into the company’s client management
software. Strengthened the firm’s technology situation by installing anti-virus
and other security measures, upgrading hardware and software, and installing a
backup system. 

Programmer/Analyst II
Rockwell-Collins, Cedar Rapids, Iowa
June 1996 to January 1999 

Responsible for human resources (HR) application development, May 1997 to
January 1999
Maintained Resumix job application system. Partnered with recruiting and payroll
teams to improve processes, resulting in increased HR team efficiency and
accuracy, reduced costs, and reduced time to hire. Served as HR Unix system
administrator (SunOS 4.14), then acted as team and project leader during a
six-month system upgrade, including the oversight of two programmers and
migration of data from a proprietary Unix database to Oracle. Developed web
interface integrating Resumix and SAP using Microsoft InterDev (ASP), Resumix
Interact, and Oracle SQL*Plus, so Oracle data presented dynamically on the web;
presented at 1998 Resumix International KnowledgeShare conference in San
Francisco on this process. Served as HR Web Administrator beginning July 1997;
designed and then served as the lead programmer for the HR Intranet. 

Responsible for manufacturing application development and system administration,
June 1996 to May 1997
Served as the project leader and lead programmer for an Oracle-based raw
material tracking system at a factory named among the top ten in the nation by
Industry Week; the new system satisfied management objectives and resulted in
reduced inaccuracies, improved delivery and turnaround time, and increased
efficiency. Also served as junior Unix system administrator and provided
programming and technical support to the company’s Coralville human resources
department.

IT Coordinator
Rockwell-Collins, Cedar Rapids, Iowa
June 1994 to July 1994
(Contract basis)

Converted approximately 2,300 PCs from Banyan network to PC-NFS and standardized
computer platform across client-server network, resulting in a modern network,
modern email, improved ease of management, increased efficiency, and cost
savings. My performance during this time resulted in a full time position at
Rockwell-Collins after graduation.

TECHNICAL SKILL SUMMARY

At Rockwell-Collins, maintaining the Resumix system required intimate knowledge
of Oracle and Crystal Reports, triggers, views, tables, procedures, and more;
before upgrading the system to Oracle, it required the writing of Unix Perl and
AWK scripts. At Alliant Energy, all major programs were Oracle-based, requiring
work with Oracle tables, triggers, procedures, packages, and PowerBuilder, custom
SQL, Seagate Info, and Aspect reports; I also supported applications running on
mainframe, Unix, Windows, DOS, and OS/2, and wrote Perl scripts. I am trained on
Edify 7 and Edify 8 (application development 1 and 2), Lotus Notes, and
Silverstream.

Advanced skill level: Oracle RDBMS, SQL, PL/SQL, SQL*Load, ODBC, Edify, Seagate
Info/Crystal Reports, Oracle Power Objects, PowerBuilder/Infomaker, Aspect ACD
8.0, Aspect TCS Series Four, Call Center/CRM, Telecom, PC operating systems,
LANs/networks, HTML/Web Development, VB-Script/Java Script, MDSI Advantex,
Dictaphone, Microsoft Access, Microsoft Project, Microsoft Office.

Intermediate (or recently less active) skill level: ASP, Perl, Unix, C/C++,
Pascal and Delphi, CES/SPL DMS, SMSI Roman, Siemens ROLM 9006, Microsoft
Interdev, Resumix HRMS, Lotus Notes, QuickBooks Pro.

COMMUNITY LEADERSHIP 

Seventeen years of membership in the Knights of Columbus, a social welfare and
public relief works organization; published fraternity chapter newsletter and
received award for best such newsletter nationwide; served as fraternity’s vice
president and food steward.

LANGUAGE SKILLS

Two years of college-level Japanese language study; travel to and within Japan,
including speaking Japanese.


References available upon request