Amber V. Cameron
(706) 306-0401 •  amberh2l@gmail.com

619 Grant Ave, North Augusta, SC 29841-3535


Objective
	
To continue my career & fully utilize my wide variety of skills.


Experience


Customer Service Representative I     2009 - Current
Spherion/Electrolux ESA - Augusta, GA

    * Exceed sales goal within 1 month of being on the call floor
    * Constantly seeking extra duties to remain on point throughout 
      the day
    * Effectively communicate to customers from all backgrounds


Customer Service Representative I      2007 - 2009
Palmetto GBA - Railroad Medicare - Augusta, GA

    * Provide prompt & accurate customer service to beneficiaries &  
      providers to ensure growth of customer base
    * Exceed company expectations for daily productivity & overall 
      monthly goals
    * Communicate effectively with customers on a variety of 
      education levels
    * Summarize key points on previous call while retaining    
      information on incoming call whenever there are calls in queue
    * Formulate continual process improvements


	

Office Manager      2006 - 2007
Target Media Partners c/o Iwanta Acquisitions Corp - North Augusta, SC

    * Responsible for A/R, A/P, HR & payroll duties

    * Daily/Monthly deposits & multiple formats of accounts 
      reconciliation

    * Collections on aged account with minimal write-offs
    * Call/Sales monitoring as well as random inventory checks
    * Initiated software updates to streamline program to meet the 
      company's needs


	

Inventory Auditor    2005-2006
RGIS, Inc - Augusta, GA
    * Ensured a fast and accurate count of customer inventory
    * Support training of new hires on equipment & paperwork 
      procedures
    * Entrusted with transport of equipment and personnel


Education

1996-2001 Berry College Rome, GA
    * Bachelor of Arts, Major in Communications with a concentration 
      in Public Relations

2004-2006 Augusta Technical College Augusta, GA
    * Associates in Accounting; Dean’s List

    * Media Design Chairperson for Augusta Technical College chapter of
International Association of Administrative Professionals