FORREST W. WARD

416 Greengate Dr						            			Home  [Send email to request phone number] 65-5784
Columbia, SC 29223			 [Send email using form at bottom]			Cell    (803)
743-2236

QUALIFICATIONS SUMMARY

Senior application developer with over 23 years experience in the information
technology field including but not limited to; systems design and analysis,
project management, project leadership, coding, testing and implementation. 
Detail oriented with a high level of technical, personnel, and project management
skills.  Extensive logical and physical computing environment knowledge.

RELATED SKILLS:

Application Development:

Online and batch application development, project management and programming in
the IBM/390 and Z/OS system environments under MVS/TSO using the following
development tools: APS/COBOL, 390/COBOL II, IBM DB2, IBM IMS and IMS MQ-Series,
QMF, EasyTrieve Plus, ENDEVOR, JES2, CLISTS, PROCS, JCL, CA-7, CA-FileAid,
CA-AbendAid, PANVALET, Workbench for DB2, RC-SECURE for DB2, CA-FileAid for DB2,
IBM Passport, Xpeditor, CICS, VSAM and QSAM file systems

Website programming using HTML/SGML, various authoring systems including
Microsoft FrontPage, HotMetal PRO, JavaScript, Java 1.0 and CGI Scripting, MySQL
and PHP.  Apache Server administrator for localhost development.

System Administration/System Management in the PC/LAN Network environments using
Novell Advanced Netware and Artisoft LANtastic NOS

Hardware:

Assembly of PC’s from 8088’s to 80x86’s and Pentium architectures including all
peripherals and I/O Devices, CPU’s, BIOS’s, RAM, power supplies, etc.   Network
Interface installations and network configurations using Novell and Artisoft
LANtastic networks.  SCSI bus installation/configuration including CD-ROM,
DVD-ROM and Optical devices for multimedia

Software:

Installation and configuration of Windows GUI Systems including the following
application programs:  Microsoft Word, Microsoft Excel, Microsoft PowerPoint,
Microsoft Project, Lotus 123, Ami Pro, WordPerfect, Borland dBase V, various
telecommunications software, various accounting systems software, various
multimedia software packages and video editing systems

PROFESSIONAL EXPERIENCE

TEKSystems, Inc. Columbia, SC  (contract with Blue Cross Blue Shield of South
Carolina)	    2006- 2009
Applications Developer/Systems Analyst II

•	APS/COBOL development and maintenance of CICS online systems for TriCare
Provider Pricing subsystems in Adjudication processes, Commercial Systems online
systems adjudication processes
•	On-call support for TriCare Provider Pricing subsystems

Shaw Industries, Inc. Dalton, GA								     2005-2006
Programmer Analyst I

•	CICS/COBOL/DB2 applications on backend of web-based customer service/order
entry system.
•	Process Improvement Winner – April 2006 for submission of process model study
for scheduled release process model and enhanced CHANGE CONTROL MANAGEMENT

Forrest W. Ward			       [Send email to request phone number] 43-2236				      	      Page Two 

Insight Global, Inc. Atlanta, GA (contract with Shaw Industries, Inc. - Dalton,
GA)			  2005
Contract Programmer on assignment with Shaw Industries, Inc.

•	CICS/COBOL/DB2 applications on backend of web-based customer service/order
entry system

CIGNA HealthCare, Inc., Chattanooga, TN					      		      1998-2005
Senior Applications Developer

•	Served as Y2K conversion correspondence coordinator with outside 3rd parties
and vendors.
•	Developed automated procedure to replicate production file systems for
multiple testing environments.
•	Led development of Systems Acceptance, Release End-to-End, Production Support
and Training testing environments and standardization of development life-cycle
procedures for CLIST components.
•	Created the Field Office Directory Information System responsible for
providing assignment of document numbers and routing of claims by field office
number, return addressing of CHECKS/EOBS and Correspondence and distribution of
EOB Reprints.
•	Achieved significant cost reductions by elimination of over 300 obsolete
weekly and monthly management reports.
•	Project leadership in development/enhancement of various critical path systems
including: Management Reporting, Correspondence, EOB Reprints, Cleared Draft
Updates, Late Payment Interest
•	SME designation in various critical path and non-critical path batch and
online application systems including: Management Reporting, Correspondence, EOB
Reprints, Cleared Draft Updates, Late Payment Interest, Work Units, Manual Claims
Entry, ProClaim Batch Payment, Gatekeeper Escrow Account System

ECONOTECH – Economic Technology Solutions, Inc., Chattanooga, TN				  1998
Contract Programmer on assignment with CIGNA HealthCare, Inc.

•	Directed Y2K remediation of critical path batch and online application systems
in the OS/390 environment and coordinated Y2K conversion correspondence.
•	Led conversion of distributed client server applications to OS/390 mainframe
applications.
		
FREELANCE PROGRAMMER ANALYST & WEBSITE DEVELOPER, Kingsport, TN 	     
1995-1998
Programmer Developer

•	Development of internet websites using HTML/SGML authoring tools, JavaScript,
Java 1.0 and CGI Scripting.
•	Dial-up Networking configurations and trouble-shooting.

DESIGNTREE ENTERPRISES, INC., Kingsport, TN		   		      		      1990-1995
Owner/President, Systems & Applications Developer, Programmer Analyst

•	VAR/VAD reseller, Systems Integrator, Database Administrator and Programmer
Analyst providing products and services to small and medium sized businesses in
Upper East Tennessee.
•	Sales and installation of systems hardware, software and LAN networks.  
•	Performed system maintenance on personal computers and LAN Networks.  
•	Developed programs to interface with pre-existing software as well as new
sub-systems to interact with existing database structures.







Forrest W. Ward			       [Send email to request phone number] 43-2236 			  	                Page Three 

AFG Industries, Inc., Kingsport, TN				   		      		      1987-1989
Programmer Analyst

•	Performed computer operations manipulating nightly batch processes, system
IPL’s and backup/restore procedures.
•	Use of GAMMA 4GL for development of COBOL/CICS applications in the IBM
VM/DOS/VSE environment utilizing VTAM/CICS.
•	Responsible for coordinating system design with end-users as well as
department heads and tracking of assigned projects.
•	Worked with batch edit procedures for correction of online file data.
•	Setup the JCL necessary for development and production.
•	Coordinated file creation and allocations with Systems Group.
•	Author of nationally distributed PC software for showing energy savings using
AFG glass.


EDUCATION

Northeast State Technical Community College, Blountville, TN
A.A.S. – Management Information Science
Graduated June 1987 with Honors (4.0+ QPA)
Associate of Applied Science, Management Information Science
Minor - Accounting
		
PROFESSIONAL ORGANIZATIONS

President of DPMA Student Chapter – Northeast State Technical Community College
President, Alpha Kappa Phi – National Honor Society
Who’s Who in American Junior Colleges – 1987
Boy Scouts of America - Eagle Scout - 1966

Data Processing Management Association, East Tennessee Chapter - #125
			Offices held:	Vice-President –      1988 to 1989
					Treasurer – 	       1987 to 1988
					Newsletter Editor – 1986 to 1989