Christopher W. Bay
110 E. Center Street #995, Madison, SD 57042
703-795-6911
ChrisWBay@gmail.com

Introduction

* Seeking full telecommute positions only
    (limited travel/site visits possible with advanced notice)

* Senior Systems Engineer (over 20 years of IT experience)
* Education:  Master of Science in Computer Information Systems
* Can work part time, full time, contract, or project based, 1099 is okay.

Roles Sought

* Remote systems monitoring and routine Unix/Linux systems administration
* Resource monitoring and system tuning
* Create, cleanup and refine scripts and system programs
* Technical writing, process and procedures development, and documentation
support
* Asset inventory and software/system license compliance auditing/monitoring
* Assistance with meeting SOX process and documentation requirements, especially
from a OS and system tools perspective
* Technical or managerial stand-in for vacation and planned absence coverage.

Interests and Abilities

* Business continuity planning and support
* Data center and NOC design and build-out
* Hardware installation and repair
* Help desk and customer support
* Issue resolution management
* Operations support
* Project management and project support
* Personnel management
* Project and systems research
* Some C and Visual Basic programming
* Storage management
* System backup support
* Systems design, integration and testing
* Systems monitoring
* System performance tuning
* Technical Writing and Drawing
* User Account Management
* Unix script programming.

Strengths

* Communications (technical and business)
* Customer-IS liaison
* Quickly adapting to new environments
* Personnel management
* Problem solving (technical and business)
* Programming algorithm design
* Risk analysis and management
* Systems engineering and support.

Experience

Thompson-Bay Training Development  
Technical Lead (August 2008—Present)
Provide LAN/WAN, desktop support, applications software support, logistics,
planning, and training development support for this small business.  The
environment includes Windows Vista and Ubuntu Linux systems.

CNSI (on contract to the National Railroad Passenger Corporation), Rockville, MD
20850
Senior Issue Resolution Coordinator (April 2007—July 2008)
Responsible for assessing high risk, high impact problems affecting Amtrak IT
operations enterprise wide and coordinating the resolution of any related issues.
 Position involved frequent cross-departmental communications with executive
management, senior management, contractors, and technical staff to quickly
resolve issues affecting production systems and services.

Mindbank Consulting Group of Virginia, Reston, VA 20191
Contract Consultant to Fannie Mae (April 2006—February 2007)
On contract with Fannie Mae providing technical writing and direction for
conversion and updating Unix systems procedures as part of the Sarbanes-Oxley
restatement effort.  Additionally, provided project support for the OSCA project
including authoring OSCA system requirements.

American Type Culture Collection (ATCC), Manassas, VA 20110
Systems Administrator (July 2004—January 2006)
Provided planning and support for the company’s Unix systems and storage area
network infrastructure.  The Unix architecture consisted of over 40 servers and
my responsibilities included managing the NetBackup system, Unix systems
engineering, disaster recovery planning, Unix system operations, and
infrastructure life cycle management.

Northrop Grumman Mission Systems (formerly TRW), Alexandria, VA 22310
IT Systems Engineer (September 2002—July 2004)
Deputy Project Manager for $9.8M DoD software maintenance project managing a
staff of 45.  This Unix/Oracle-based distributed application system is fielded at
over 80 sites worldwide.  Duties included staff training coordination, risk
management, Project Review Authority briefings, client interface, project
management, technical services lead, and supporting certification of the project
at CMMI Level 3.  Six Sigma Green Belt certified.  Held an interim secret
clearance.

TRW Systems (became Northrop Grumman Mission Systems in 2002), Reston, VA 20190
IT Systems Engineer (July 2001—September 2002)
Provided systems architecture, engineering, and proposal support.  Assisted the
team in building an architecture for a high availability three-tier Oracle ODS
and data warehouse system.

Sallie Mae Servicing, Reston, VA 20193
Senior Manager (December 1999—June 2001)
Provided leadership and direction to the Unix Technical Services Team.  Set team
goals, negotiated service levels, ensured appropriate policies, processes, and
procedures were in place, and supported NCS customers.  Developed a detailed plan
for an integrated test laboratory (ITL) that addressed significant issues
including facility staffing, facility management, equipment utilization, and
operational costs.

MITRE CSTAM FFRDC, McLean, VA 22102
Manager of Laboratory Operations, Lead Systems Engineer (December 1997—December
1999)
Managed the Laboratory Operations Department of 15 computer professionals
supporting over 350 workstations and servers.  This environment supported an
airline cockpit flight simulator, several airport and air traffic simulation
systems, general research computing, and multiple DBMS systems.  Also, supported
the IRS Modernization FFRDC as a subject matter expert for systems architecture
and operations.  

Thomson Technical Services Group (TTSG), Herndon, VA 20170
Manager, Technical Operations Group (January 1996 – November 1997)
Managed a matrixed team of nine systems engineers responsible for Microsoft NT
servers; data center operations; desktop user support; infrastructure LAN/WAN;
multi-site telecommunications; Unix systems; Oracle, Microsoft SQL, and Informix
database administration; and HR/finance special systems.