Tricia A. Savankham
501 J T COURT • SPRING HILL, TN 37174
PHONE [Send email to request phone number] 26-5612 • E-MAIL TSAVAY@BELLSOUTH.NET
Objective
To obtain a full time position working from home. My extensive background
experience demonstrates my ability to organize and supervise my daily activities
independently. I have 3 year 9 Months of supervisory experience, of which the
last 2 years 9 months as a Claims Supervisor of Basic, Complex and Total Loss
Claim Adjusters. Please review my resume, qualifications further and take my
resume into consideration.
Summary of qualifications
2004 - Present First Acceptance Insurance Company, Inc., Nashville, TN
Claims Supervisor II
· Select, develop, and manage 4-7 assigned claims adjusters.
· Audit claims to ensure service and quality.
· Authorize coverage reservation of rights, coverage & liability denials.
· Approve payments over the adjuster’s authorization.
2002 - 2004 Ladies Workout Express, Auburn, MA
Owner-Manager
· Responsible for management of the ladies fitness club.
· Supervise, hire, train, all personal trainers regarding all aspects of the
position.
· Handle accounting and advertisement for the Auburn Franchise location.
· The sale of 12, 24 & 36 month membership contracts, which is the business
asset.
· Maintain the club in a manner, which keeps the members content.
1995 - 2002 Commerce Insurance Company, Webster, MA
Senior Casualty Adjuster
· Work with a moderate level of independence handling moderate and high exposure
personal and commercial Massachusetts Automobile Casualty losses.
· Responsible of the adjustment process including: coverage analysis, liability
and damage investigation, claim evaluation, negotiation and litigation
management.
· Frequent oral and written communication with customers.
· Peer training new Casualty Adjusters.
· Back up to Supervisor.
· Work with minimal supervision.
1988 - 1995 Paul Revere Insurance Company, Worcester, MA
Supervisor (other positions)
· Select, develop, and manage 11-13 assigned underwriting service staff.
· Planned, organized, and controlled Regional Service Team functions which
included establishing/attaining service and quality objective for the region.
· Communicated with Home Office and Field Office personnel.
· Interviewed and hired employment applicants for potential job placement.
Underwriting USER Assistant, reviewed health applications and supplementary
documents and entered into the USER database. Interpreted and evaluated both
non-medical and medical/avocation information and assigned proper coding.
Education
AICPCU
· Successful completion of AIC 33, 34 & 36.
In-house courses taken at Commerce Insurance Company, 1995-2002
· Excel 2000
· Business Auto Basics – Endorsements & Liability
· Facilitation Skills
· Injuries of the Extremities
· Closed Head Injuries/TMJ/Psychological
· Traumatic vs. Degenerative Spine Claims
· Wrongful Death/Distress/Consortium
· Litigation Management
In-house courses taken at Paul Revere Insurance Company, 1988-1994
· Management Core Part I and Part II
Consisting of: Communication Skills
Delegation
Interviewing
· Team Leadership
Awards received
· December 1998 “Certificate of recognition”
· October 1998 “Customer Service”
· September 1993 “Employee of the Month”
References
Available upon request.
|
