- Belmont College graduate (Nashville, Tennessee)
- Bachelor of Arts Communications specializing in Journalism
- Over 25 years of experience in training and development
- Excellent written and verbal communications skills
- Ability to find resourceful and creative solutions for complex challenges
- Capable to conduct effective research and analysis for meeting client’s needs
- Skilled in communicating effectively with a wide range of clients from end
user, to technician to CIO, CEO, CFO, President
- Demonstrated aptitude to respond quickly to feedback  
- Capacity to break down information to effectively assist in answering support
questions
- Flexible and able to learn quickly
- Experienced Leadership/Personal Development curriculum writer.
- Develop and modify programs for a variety of technical, commercial and
business users tailored to support specific client activity. 
- Ability to take instructions, usually in written or diagrammatic form, and
translating them into computer language ('code') - SQL Server, VB.NET, Visual
Studio, Crystal Reports, VBA, JET SQL, HTML, MS Access, and MS Excel.
- Able to work in teams with other programmers and IT professionals.