William K. Taylor

5419 Jimtown Rd. 							                            [Send email to request phone number] 93-1495
Red Boiling Springs, TN. 37150				                            [Send email using
form at bottom]




Programmer/Analyst with extensive experience in Business Objects Enterprise XI
3.0/3.1 Administration, Information Technology, Network Management and
Application Development, experience with C#.NET, Visual Basic.NET, COBOL, RPG,
HTML, Syncsort, SPSS, MS Excel, MS Word, MS Access, MS SQL 2000/2005, DB2 with
the ability to read, write and speak fluent Spanish.

EDUCATION

University of Phoenix – M.S. Degree, Computer Information Systems - 2005
University of Phoenix – B.S., Information Technology/Programming and Operating
Systems - 2003
University of Arizona - CLEP test - 16 credits, Spanish

EMPLOYMENT

	
State of Tennessee						                                     5/2006 – Present 
System Programmer IV

•	Administration of BusinessObjects Enterprise XI Server.
•	User/Group creation and management on the BusinessObjects Enterprise XI 3.0
Server. 
•	Solve all problems with the BusinessObjects Enterprise XI Server as needed.
•	Web application development in ASP.NET 2.0 and C#/VB.NET
•	Java Development
	
Cochise County 						                                     10/2004 – 5/2006 
Programmer/Analyst

•	Design, develop and maintain business applications in IBM AS/400 and MS
Windows environments.
•	Web application development with ASP, ASP.NET, C#.NET, VB.NET, Java, Java
Script & JSP. 
•	Help Desk support as needed.
	
Cochise County 							                   09/2003 – 10/2004
Help Desk Technician
	
•	End user support for more than 1000 users.
•	Answer and troubleshoot user related problems, troubleshoot and resolve
network and PC problems.  
•	Add/delete user and computer accounts in Active Directory, 
•	Set file and folder permissions on network servers, and setup and install
workstations.
		
The Handcart Trail Bookstore   					                   02/2003 – 08/2003 
Owner/Operator

•	Information Technology
•	Performed inventory control, managed all records and performed bookkeeping and
accounting.

Department of Economic Security   					                   03/2002 – 02/2003 
Eligibility Interviewer

•	Interviewed potential candidates for welfare benefits. 
•	Made benefits determination based on federal and state rules and regulations
and within regulated time frames. 

Towers Perrin  							                   05/1998 – 08/2001 
Computer Programmer, Level II
	
•	Designed and performed troubleshooting of COBOL programs in an IBM mainframe
environment, and ana¬lyzed calculations performed in programs.
•	Manipulated client data.
•	Maintained Voice Response Units.
•	Disaster Recovery planning and implementation.
	
ORGANIZATION AFFILIATION

Eagle Scout / Boy Scouts of America since 1989.

References Available Upon Request