Bradley D. Gore
125 D Fairfax Dr. Murfreesboro, TN 37130
[Send email to request phone number] 63-2065 – Cell
OBJECTIVE My objective is to become an integral part of this company and
learn as much as possible to help the company achieve its goals.
SUMMARY OF SKILLS I'm a very people oriented person, who has the ability to
communicate effectively with anyone on any level. I have developed excellent
organizational skills, and can also prioritize tasks well. My work ethic is
terrific, and I'm incredibly easy to get along with. Teamwork is something I
value, however I can also function very well on my own if needed. It's always
been my nature to learn new things incredibly fast. My written and oral
communication skills are highly developed. I'm also a fast typist, typing just
over 65 words per minute.
• Team Player
• Well Organized
• Strong Work Ethic
• Great attitude
• Friendly
• Quick Learning
• Prioritization Skills
• Written and Oral Communication Skills
• Computer Literate
EXPERIENCE
Spheris May of
2008 – Present
Franklin, TN
Technical Support / Helpdesk (From April 6, 2009 – Present)
I am responsible for taking incoming phone calls from our remote work force.
Many employees have varied platforms/programs in which they work, so I had to
rapidly learn each of these in order to adequately assist when they should call
in. No matter what their need is, I always take ownership of the issue and work
with all people necessary in order to fully satisfy those needs.
• Technical Support/Problem Solving/Troubleshooting of Remote PC Systems and VPN
Networks.
• Configuring of Outlook, VPN Connections, Modems, etc.
• Communication with remote work force
Knowledgeable in process of PC/Networking
Customer Service Department (From May of 2008 – April 6, 2009)
I was responsible for taking incoming phone calls from our client hospitals.
Many clients have varied platforms/programs in which they work, so I had to
rapidly learn each of these in order to adequately assist when they should call
in. Many times they want a certain report made STAT, and I would then coordinate
with a Medical Language Specialist to get it done right away. Other times they
just need a job faxed to them, which I would also take care of. No matter what
their need is, I always take ownership of the issue and work with all people
necessary in order to fully satisfy those needs.
• Customer Service/Problem Solving
• Became educated in the systems of medical record processing.
• Communication with Customers: E-Mail, Fax, Phone
• Knowledgeable in process of Medical Transcription
Employer Contact Information
Ph. [Send email to request phone number] 61-1500
Ben Barton / Michael Hart - Supervisors
Discount Labels (Interim Job) Feb. of 2008 – May of 2008
New Albany, IN
Order Processing Department
I was responsible for taking 100+ incoming phone calls each day in order to find
solutions to the printing needs of our customers.
• Customer Service/Problem Solving
• Became educated in the flexographic printing method.
• Communication with Customers: E-Mail, Fax, Phone
• Entering Orders
Employer Contact Information
Ph. (800) 995-9500
Sandy Hutchins - Supervisor
Promotions Unlimited, Inc Oct. of 2006 – Jan. of 2008 2008
Louisville, KY
Office Manager
I managed the general daily affairs of the office and assisted the sales staff.
• Accounts Payable/Receivable
• Customer Service/Problem Solving
• Purchasing
• Communication with Customers: E-Mail, Fax, Phone
• Acknowledging/Invoicing
Account Executive
As an Account Executive it was my responsibility to look after the relationship
of Promotions Unlimited and current/new/potential customers. Generating new
business was one of my main priorities.
• Calling current and new accounts
• Problem Solving
• Sales Oriented
• Increased company sales by +$90,000 in 2007
Employer Contact Information
Ph. (502) 495-0464
John Neagle
Design and Construction Jan. of 2006 - Oct. of 2006 2006
Louisville, KY
Telemarketing
It was my duty to market home improvement products via telephone.
• Developed excellent telecommunication skills
Company Contact Information
Unfortunately the company dissolved.
Ponderosa Steakhouse Oct. of 2002 - Jan. of 2006 2006
Scottsburg, IN
Manager
During my employment at Ponderosa Steakhouse, I held every position from
dishwasher to manager. It was my responsibility as manager to oversee the daily
affairs of the restaurant, its employees, and its revenues. I was responsible
for ensuring customer satisfaction, depositing income nightly, keeping the
restaurant clean, and managing the employees of each shift.
• Ability to manage people and time well
• Able to multi-task
• Trustworthy in handling revenues and responsibilities
Company Contact Information
Ph. (812) 752-2224
Mike Everhart - Owner
EDUCATION High School Diploma
I took a nationally credited home school course for High School
• I excelled in the subjects of mathematics, literature, and writing.
• I graduated with a 3.8 GPA
College
Indiana University Southeast - New Albany, IN
• Attended for one semester (15 Credit Hours)
• I was recognized as "bright" by all of my professors.
• Unfortunately, I did not graduate as circumstances withheld me from continuing
my college education. It is my plan, however, to pick back up and finish my
degree.
PERSONAL I enjoy networking with others, learning from those around me, and
doing what I can to make life more enjoyable.
REFERENCES References available on request.
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