Dynamic, innovative professional with proven track record in designing,
developing, and delivering successful cost-effective, high-performance technology
and information system solutions. Results-driven, analytical problem-solver with
extensive experience in identifying opportunities and developing new business
strategies and implementation framework to meet challenging multinational
business demands. Possess master's degree in IT Security Systems Management;
conversant in Portuguese. Particular areas of expertise include:
FINANCIAL SERVICES
LEADERSHIP
RISK MANAGEMENT
PROJECT MANAGEMENT
CUSTOMER SERVICE
SYSTEMS ADMINISTRATION
STANDARD COMPLIANCE
CRISIS MANAGEMENT
BUDGET/P&L
AUDITING
Keyword summary HIPAA, PCI, SAS 70, SOX, ISO 27000, DIACAP, Firewalls,
Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Patch
management, Secure Network Design, Shell Script
PROFESSIONAL EXPERIENCE
IT ENVIRONMENTAL MANAGER ~ UNIX | IBM | NASHVILLE, TN | 2008-PRESENT
Responsibilities
* Manage team operations for consistent SAS 70 compliance levels for annual
audit; maintain eight servers configuration and ensure availability at all
times.
* Automate and maintain loading of daily credit card transactions through
written scripts to prevent missed transactions, errors, or system outage.
Accomplishments
* Substantially increased position efficiency by 200%, and reduced $80,000
employee costs.
* Trained six support individuals for level II support duties.
* Technically configured and maintained eight servers for 99.9% uptime and
provided 24/7 support.
* Instrumental for bringing in more than $1M bonus revenue after
automating/updating manual process of loading credit card transactions, which
reduced error rate to .01% and maintaining the company in Service Level
Agreements.
INFORMATION SECURITY MANAGER | MILLCREEK DENTAL | NOLENSVILLE, TN| 2008-PRESENT
Responsibilities
* Manage all design, installation, maintenance, and expansion of IT for
Millcreek Dental, which include one server and nine nodes with several necessary
components, such as firewall, active directory, Windows Server 2003, automated
offsite backups, and virtual LANs.
* Facilitate monthly audits to ensure Millcreek Dental stays HIPAA compliant.
Accomplishments
* Successfully completed design and installation of network in accordance with
HIPAA compliance standards.
* Conducted detailed cost/benefit analysis and risk management with all
purchases and upgrades.
* Finished all projects within deadlines and within budget, thus saving the
company by more than $15,000.
* Maintained monthly security audits for HIPAA compliance levels on a 24/7
basis.
NETWORK ENGINEER | NBO, INC. | SALT LAKE CITY, UT | 2005-2007
Responsibilities
* Handled traffic transaction and maintained PCI security compliance with
credit card data for a credit card company, with more than 130 remote clients who
load gift cards in malls with purchased values.
* Rendered all aspects of technical support, including CISCO Pix firewall
installation, router maintenance, web server configuration, exchange server
maintenance, and monitoring of all computers within the company of more than 75
local systems and 130 systems in remote locations throughout United States.
Accomplishments
* Maintained 99.9% uptime all year round with all clients. Successfully
obtained $25M to $50M of business annually, in addition to more than a million
dollars transactions daily during holiday season.
* Ensured compliance to Payment Card Industry Data Security Standards (PCI),
with more than 130 remote VPN clients as well as 24/7 connection and monthly
audits.
* Anticipated a multi-million dollar loss by avoiding imminent system downtime
during Christmas season where all sales are expected to increase.
* Adeptly configured and maintained all routers, switches, firewall, web server
and exchange server.
INFANTRY SERGEANT | USMC RESERVES | RIVERTON, UT | 1998-2006
Responsibilities
* Assigned to sergeant position to lead squads of Marines in all missions,
including training military forces of other countries for mock missions to recon
and rescue POWs.
* Utilized all IT skills for the Marines aiming to advance in rank by handling
Marines' testing through the unit IT components once a month.
Accomplishments
* Outperformed IT activities in relation to Marine Corps Institute education
involving 200 Marines as mandated for rank advancement/promotion.
* Led squads of 12-15 Marines in joint training operations with the local
military forces in Morocco and in the Republic of Georgia.
EDUCATION
MASTER OF SCIENCE IN MANAGEMENT WTH EMPHASIS IN INFORMATION SYSTEM SECURITY
COLORADO TECHNICAL UNIVERSITY | COLORADO SPRINGS, CO | 2009
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
UNIVERSITY OF PHOENIX | PHOENIX, AZ | 2007
PROFESSIONAL TRAINING
CISSP CERTIFIED CERTIFICATION # 378889
SANS GIAC GSEC CERTIFICATION # 25888
|
