Kimberly J. Mitchell
14650 Nacodoches #202
San Antonio, Texas 78247
[Send email to request phone number] 00-1140
Salary Requirements: Negotiable
Experience:
05/31/2006-09/22/2006 Pocket Communications
· Sales and customer service of cell phone service to customers.
· Knowledge of rates, plans, service and coverage area to inform customers
properly of the product.
· Extensive computer usage for cash handling, sales support and service of cell
phone service.
· Opening and closing of kiosk, store, office on a daily basis.
· Balancing cash drawer daily, making deposits and verifying deposits with
courier’s daily.
· Maintaining daily paper work for opening and closing, cash drawer, deposits,
calculating daily time worked reports and sales for accounting department and
transporting through inner office mail via courier.
· Receiving inventory into warehouse, labeling and inputting proper sku’s into
computer.
· Distributing inventory to stores via courier for sale of stock and supervision
of couriers.
· Extensive computer usage for inputting data regarding all daily paper work and
receiving and distributing inventory.
· Communications through email and instant messenger and telephone for inner
office and support for sales personnel at stores and couriers.
·
05/09/2006-05/30/2006 Blockbuster Video Online / Manpower Staffing
· Responsible for timely distribution of DVD videos online to customers ordering
them online.
· Sorting incoming DVD’s and distributing to proper bins.
· Good hand eye coordination.
· Ability to work independently or as part of a team.
· Meeting specific company guidelines of time and accuracy for delivery of
DVD’s.
· Customer Service.
1996-01/22/05 U.S. Postal Service Mail Handler-
Sales Service Associate Clerk Minneapolis, MN.
· Responsible for timely input of mail for delivery to public.
· Sorting mail and dispatching mail to the proper trucks along with operating
forklifts, OTR delivery, pallet jacks, mule driver, elevator operation, AFCS
operation, customer service.
· Supervision of employees as 204B
· Computer data entry and alphanumeric entry, typing in daily production
summaries.
· Direct and heavy customer service and sales of postal products and service to
customers.
· Explaining mailing requirements and services to customers.
· Extensive cash handling and operating of POS system
· Basic typing and sorting mail for delivery
1993-1996 Minneapolis Public Schools Clerk Typist II, I, Receptionist
Minneapolis, MN.
· Attendance clerk/Program clerk: Daily attendance of students and staff, input
of information into computer for precise attendance records, routine checks
attendance through automated calls to parents, supervision of office aides,
quarterly reports of attendance. Entries of progress reports every six weeks,
entries and calculations of grades at the end of every quarter, Input of students
schedules and schedule changes. Both positions required extensive computer
usage, attention to detail and the ability to work independently and as part of a
team.
· Heavy customer service contact with clients, clients, parents, and students by
means of registration.
· Handling high volume switchboard, high volume data entry on a daily basis
· Greeting of clients, scheduling meeting rooms, supervision of office staff.
· Coping, faxing, microfiche, mailroom duties, and filing of weekly and
quarterly reports of grades and class schedules.
· Alpha/numeric typing and attendance clerk
1992-1993 U.S. Postal Service Casual Clerk Minneapolis, MN.
· Responsible for timely input of mail for delivery to public
· Sorting mailing and dispatching mailing to proper trucks
· Operating forklifts, OTR Delivery, pallet jacks, mule driver, elevator
operation, AFCS operation, and customer service.
1992-1992 River Town Trading Co. CSR Minneapolis, MN.
· Handled High volume customer service calls effectively and efficiently for
wireless and signals catalogs.
· Typing, data entry and alpha numeric duties
1988-1992 American Hardware Ins. Co. Minnetonka, MN.
Accounts Receivable Clerk/Billing Dept
· Heavy billing of clients
· Typing, data entry and alpha numeric duties
· Accounts receivable and payable
· Extensive Computer usage
· Attention to detail
· Meeting company deadlines
· Heavy customer service contact with clients and greeting of clients
· Use of 10 key by touch and multi-line switchboard
Education
2005-Present University Of Phoenix
Online courses to obtain Associate
Degree in Business.
1992-1983 Brown Institute
Minneapolis, MN.
Communications and Broadcasting: nine month Certificate
Degree.
1984-1985 San Antonio College
San Antonio, TX.
10 credits.
1980-1984 Sam Houston High School San Antonio, TX.
Diploma.
Additional Skills:
· 10 key
· Data entry
· Alpha data entry
· Numeric data entry
· Competent user of Microsoft Office Applications
· Skilled in data entry
· Solid foundation knowledge of computers
· Excellent mail room and warehouse skills and knowledge
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