Tricia Brewster, PHR
8525 Smith Drive
North Richland Hills, TX 76180

 [Send email to request phone number] 80.8939
CAREER SUMMARY

Experienced Human Resource Professional possessing over nine years experience in
all aspects of
human resources at the business unit and corporate level. Experience in multiple
industries such as, oil and energy service, manufacturing, distribution, and
software. Certified Professional in Human Resources with expertise in the
following areas:

Employee Relations, Strategic Planning, Performance Management,
Policy Development, Employee Orientation, Compliance Management,
Compensation and Benefits, Recruiting, Payroll, Severance Agreements, Litigation
Experience, Employee Handbook Creation

EDUCATION

B.B.A., Bachelor of Business Administration, University of Texas at Arlington
A.A., Associates, Tarrant County College

PROFESSIONAL EXPERIENCE

Q  'MAX AMERICA, INC. - Fort Worth, Texas 2007  *  2009
Providing services relating to drilling operations for oil and energy service
industry. 
Human Resources Manager 
Accountable for assuring company compliance in multi-state and federal law,
employee relation issues, strategic planning, benefit packages and management,
policy development, workers compensation, payroll processing, recruiting process,
organizational development, and human resources reporting requirements.
Reduced company  's unemployment tax liability by responding properly and timely
to unemployment claims improving unemployment rate by 1%.
Improved employee turnover rate by 1.25%by implementing communication among
employees and managers.
Negotiated new employee benefit package including Flexible Spending accounts
saving employees and company money in taxes.
Saved company 50% in wages by creating and implementing new Paid Time Off
Policy.
Created and conducted exit interviews to reduce employee turnover.
Implemented and oversaw performance appraisal process to ensure employee annual
reviews were completed.
Worked closely with Brokers to assure company offered the best benefits
available to employees.
Directed and coordinated recruiting process by creating job descriptions,
interview questions and implemented Team interviews to assure hiring the best
candidates for the Company.
Successful in becoming a Strategic Partner within the business unit and globally
by participating in daily meetings, bi-weekly meetings and monthly meetings to
improve human resources throughout the organization.
Organized and structured human resources department for the organization from
scratch by implementing processes and making sure company in compliance in
multi-state and federal laws.

RX.COM PARTNERS, L.P., (subsidiary of National Health Systems) - Fort Worth,
Texas 2004  *  2007
Distribution center of prescription drugs and products through mail order
pharmacy 
Human Resources Sr. Generalist 
Created new hire orientation presentation, various employee policies, new
recruiting strategies, creation of first employee handbook, processing and
managing payroll and benefits, partnering with management to improve organization
strategies, workers compensation processing, and OSHA reporting regarding workers
compensation. 
Developed first employee handbook for organization receiving approval from CFO
and VP of HR to send it to company attorney for final review.
Successfully set up recruiting process improving speed and quality of recruiting
qualified candidates in concise amount of time to fill open positions promptly.
Established first workers compensation policy and process that improved loss
time by 50%.
Saved time and reduced duplicate work within human resource department by
developing and implementing monthly meetings and tracking system which improved
organization.

NATIONAL HEALTH SYSTEMS  *  Fort Worth, Texas 2004  *  2007
Privately owned 350 employee organization, specializing in pharmaceutical
software.
Human Resources Generalist 
Administered payroll and benefits, created first new hire orientation, presented
new hire orientation, processed workers compensation, reconciled benefit
invoices, created and administered new policies, and educated human resources
professionals in continuing education.
Created first new employee hire orientation for corporate and subsidiary
companies receiving positive feedback from newly hired employees, management and
executives.
Saved organization money by accurately reconciling all benefit invoices on a
monthly basis averaging 10  *  25% savings.
Implemented a 24 hour turn around process in responding to all employee
questions relating to payroll, benefits, leave of absences and any other issues
for corporate office and five subsidiaries.

TEXTRON, INTESYS TECHNOLOGIES, INC. - Fort Worth, Texas 2000  *  2004
 Human Resources Manager (Promoted within first six months) 
Administrative Assistant 
Managed all EEO1 reporting, training and development, new hire orientation,
benefits and payroll administration, recruiting, open enrollment, employee
relations, EEOC responses, and representing company in litigation. 
Achieved employee development by creating and implementing new training system
and tracking system through Access database that accurately reflected all
employees training with 100% accuracy.
Increased company awareness on all Federal equal employment opportunity laws by
overseeing and completing all EEO1 reporting requirements.
Improved communications with management and employees by successfully creating
an open door policy that decreased employee relation issues and improved employee
retention.

TECHNICAL SKILLS

Proficient in Microsoft Word 2003 & 2007, Excel, PowerPoint, Outlook, ADP,
Oracle, ACCPAC, PayCom, and various HRIS Systems.
CERTIFICATION

PHR Certified; Professional in Human Resources 

ORGANIZATIONS/AFFILIATIONS

Member of SHRM (Society for Human Resource Management)
Member of FWHRMA (Fort Worth Human Resource Management Association)