Objective:
Continue a challenging career in Information Technology customer support
Professional Experience:
Houston Network Tech, July 28, 2005 – Present
Owner (Self Employed), Spring, Texas
• PC and network troubleshooting and repair
• Website Design and maintenance
• Customers include www.nwmicrosystems.com, www.cloud9memories.com,
www.louettawoods.com and www.hcmud43.org
NextiraOne LLC., formally Racal-Milgo, June 1985 – July 28, 2005
Senior Field Engineer, Houston, Texas
• Implemented, installed and maintain network of Harris County Precinct 2
consisting of 16 locations and servicing 200 users
• Implemented, installed network of BJ Services Company covering 12 states, 85
locations, and 3000 terminals
• Installation and service of encryption products for various US government
agencies including Internal Revenue Service, US Customs, FBI, US Secret Service.
• Experience with IP Convergence technologies
• Contractual partnerships with Cisco Systems, AT&T, Netsolve, Broadwing/IXC,
Nortel Networks, Concentric Networks, Electronic Data Systems (EDS), Affiliated
Computer Network (ACS), Larscom, IXNet
• Packet analysis of Local Area and Internetworks utilizing hardware and
software platforms
• Supported DS3, T1, Fractional T1, Frame Relay, Switched 56, ISDN, and Analog
dial backup
• Installation and service of Nortel router series. Upgrade hardware and
software
• Installation and service of Nortel and Cisco layer 2/3 switch series
• Installation and service of all Data Communications equipment supported by
company
• Security Clearance – US Treasury / US Customs
• Supported Time Division / Statistical Multiplexing of Voice/Data
• Senior ranking member of Houston area Field Engineer staff
Wang Laboratories, June 1984 – May 1985
Field Engineer, Houston. Texas
• Installation and service of Word Processing and Office Information Systems,
including personal computers and laser printers
Raytheon Data Systems, May 1982 – June 1984
Field Engineer, Houston, Texas
• Installation and service of IBM and IPARS Cluster controllers, terminals and
printers
• Datascope analysis to determine Telco line impairments
Certifications:
Bay Networks Certified Router Specialist – April 11, 1997
Cisco Certified Network Associate (CCNA) - Currently studying to gain
certification
Education:
Nortel Networks, formally Bay Networks
• LAN Protocol
• WAN Protocol
• Advanced IP Routing
• SNA Routing
• Nortel Hubs
• HP Openview/Optivity
NextiraOne Solutions, LLC, formally Racal-Milgo
• Routers - Cisco Routers, Bay Networks (Nortel), Proteon
• Time Division/Statistical Multiplexers - T1 and subrate - Racal Milgo,
Larscom
• ISDN Technologies - Primary and Basic Rate
• Test Equipment - Navtel, Fireberd 6000, Network General Sniffer, Network
General Net X-Ray, LanWizard, TPI ISDN test set, Halcyon & Heikimian voice test
set., Tel Inc DS1 test set
• Customer Service Skills - March, 2001.
Cisco Systems
• Cisco Fibex Frame Relay Concentrator
• DSL Technologies
• Fiber Optics Technology – Completed courses in Optical Transport Technology
and Optical
DWDM technology
Timeplex
• Frame Relay/Voice/Data Multiplexers – ST1000, Link/2, AD-10
US Air Force, July 1974 – May 1981
Tactical Air Command, 23rd Wing
England AFB, assigned as flight simulator technician on the A7D Corsair
US Air Force
Institute of Applied Science
Bombing Navigation Trainer Specialist, Graduate May 1975
MacArthur High School, Houston, Texas Graduate - May 1974
References: Available upon request
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