Kevin C. Sitta
5111 Playa Dr.
Pearland, TX 77584
KSitta@hotmail.com
[Send email to request phone number] 84-8499
Overview
• Information Technology professional with extensive knowledge of Operating
Systems and other various programs.
• Hands-on experience with hardware troubleshooting/repair, as well as software
support.
• Motivated and enthusiastic about developing good relationships with
end-users.
• Effective working alone or as a cooperative team member.
• Work well with department heads on numerous projects.
Technical Experience
C3 SOLUTIONS; Houston, TX March 2008- Present
Senior Consultant
Managing multiple environments for several clients. Responsible for scheduling
visits, documentation, project plans, and maintaining their environment.
• Windows Server 2003, Small Business Server, and Server 2008 Support
• Exchange 2003 and Exchange 2008 Support.
• Installation and Support of Virtual Environments.
• Installation and Management of Cisco and Sonic Wall Firewalls.
• Create, Modify, and Execute Project plans and other Environment documentation
and procedures.
• Backup and Recovery
BRIGHTON HOMES; Houston, TX February 2007-March 2008
Network Administrator
Managed the infrastructure for one of the larger home builders in Houston. In
addition, work with several vendors for purchasing, maintenance agreements, and
sales.
• Managed Windows Server based systems.
• Setup, installed, and maintained WAN/LAN.
• SOX documents and audits.
• Managed Vendors and Contracts.
TECHCESS GROUP; Houston, TX August 2006-January 2007
Level 2 Technician.
Part of a team that supported 60+ small to medium sized businesses. Some of the
services we provided are Server Support/Monitoring, Backup Support, Exchange/Spam
Filtration Support and Maintenance, as well as Desktop and End User Support.
• Support several different environments and applications.
• Maintain Backups, Review Reports, and Perform Restores using various client
software.
• Support wide range of handhelds.
• Manage Network Connections, VPN, and Routers.
• Create and Modify documentation for out clients.
CAMDEN DEVELOPMENT; Houston, TX 2001-June 2006
Technical Support Specialist
Provided technical support for one of the largest multifamily companies in the
nation. Configured/installed production and test servers running Windows NT,
2000, 2003. In addition, supported handheld devices, managed accounts, and
provided executive support.
• Supported and maintained several servers running multiple MS Operating
Systems, including testing and installing security patches and updates.
• MS Exchange support and maintenance, including wireless handheld devices
(Blackberry Enterprise Server and Pocket PC).
• Active Directory support and designed Group Policies.
• Configured print server along with installing and maintaining printer and
copiers.
• Created and deployed images using Symantec Ghost.
• Antivirus support and monitoring. Server /Desktop.
• Managed MS select agreements, as well as creating and administrating an HP
contract.
• Served as the primary support contact for executive level management.
INTELLGENT INTERFACE, INC; Houston, TX 2000-2001
Field Service Engineer
• Performed service calls involving desktop/laptop repairs, printer repairs, and
installation of other hardware to clients.
• Involved with a large project to upgrade desktops for one of the largest oil
companies in Houston.
COMPUCOM SYSTEMS; Houston, TX 1999-2000
Technician – QA
• Performed imaging and installation of hardware for desktops and servers.
• Promoted to the Quality Assurance team shortly after beginning employment.
Additional Experience
Forman/Supervisor – I Hang Doors Inc. – Houston, TX 1994-1999
Education
Associate Degree: Business and Technology from M.T.I. 1999
Additional Training & Certification
Training in Active Directory, MS Exchange, SQL
A+ certification
References upon Request.
|
