DANILO W. GRAHAM
 CSA LTD SECURITY APO AE 09366
 Camp Arifjan, Kuwait
 CELL 965-6509-8129

2407 Gallop Drive
Killeen, TX 76549 
 [Send email to request phone number] 39-1992 

MANAGEMENT/OPERATIONS PROFESSIONAL
~ 28+ Years of Diverse, Successful Management Experience ~
~ Proficient in Project Management, Program Development, Strategic Operations
and Personnel Supervision ~
 ‚   ‚   ‚ 
Solution-oriented and versatile management professional with extensive
experience in strategic environments. Documented success in the implementation of
improved programs, training/cross-training of personnel, and increasing
productivity thorough innovation and adherence to quality standards. Skilled
communicator accustomed to cross-functional coordination and procedural
documentation. Proven ability to work successfully with diverse individuals to
achieve corporate goals and meet targets on time and within budget. Secret
Security Clearance. 

KEY COMPETENCIES
Operations Management Project Management Consensus Building
Personnel Supervision Visionary Outlook Quality Control
Motivation/Training Leadership/Team Building Budgeting and Forecasting
Strategic Development Problem Resolution Relationship Building

SELECT ACCOMPLISHMENTS
 Manage personnel effectively concentrating on high quality standards,
timeliness and safety. Demonstrated management abilities in multiple operations
segments, particularly administration and HR.
 Implemented human resource and administrative management programs. Supervised
up to eight personnel and held responsibility for millions of dollars in
government property.
 Interacted with co-workers, supervisors and subordinates dynamically while
working within a range of responsible capacities, including deployment to combat
zones and hazardous environments.
 Provide inspirational team leadership and counseling to subordinates that
increases morale and raises performance and productivity levels.
 PROFESSIONAL EXPERIENCE 

COMBAT SUPPORT ASSOCIATE LTD  *  KUWAIT 2007  *  PRESENT
Force Protection Officer/Recruiter
 * Contact candidates for preliminary screening to determine fitness for
assignment; review resumes and applications to determine qualifications. Conduct
conference calls and interviews, review background investigations and other HR
duties. Use the Internet for recruitment. Prepares offer letter for qualified
applicants. Attended Americans with Disability Act training.
 * Process data submitted by applicants and update the Recruiting Database;
submit copy of applicant passport to Host Nations for entry VISA and retrieve
VISA when it is ready; arrange travel reservation for new employee; provide
applicants copies of their VISA, travel instructions and electronic ticket via
email; prepare and submit travel reports to Department Managers. Deployed 678
Force Protection Officers candidates during calendar year 2008 the highest since
contract started in 1999, with 422 candidates arriving so far during calendar
year 2009.

LAERDAL MEDICAL CORPORATION  *  GATESVILLE, TX 2000  *  2006
Account Executive  *  Latin America and Caribbean
 * Provided consultative sales and marketing of company  's training and therapy
products; developed key accounts, regional reference sites and Centers of
Excellence in assigned territory that increase sales by 150%. During tenure
instrumental in meeting annual sales goals, beginning at $1 million and
progressing to $4 million. Utilized Spanish language skills.
 * Recognized by management for most improved territory sales for 2002.
Instrumental in company receiving US Commercial Service  's Export Achievement
Certificate from US Commerce Department for export achievement.
 * Communicate regularly with customers to verify service satisfactions,
additional training requirements or to investigate and resolve customer  's
complaints.

UNITED STATES ARMY  *  CAREER HIGHLIGHTS 1985  *  2000
Administrative Supervisor Ft. Hood, TX
 * Implemented procedures for command and control for a directorate of up to 500
personnel.
 * Coordinated with Major Service Commands to maintain Special Duty/Red Cycle
soldiers at 98%fill rate to ensure III Corps Commanding General Hotline/Special
Projects are accomplished in a professional and timely manner.
 * Prepared and maintained accurate training and administrative records for 37
assigned personnel.
 * Performed Special Duty with 7th Special Forces Group, Joint Personnel
Assistance Team (JPAT), US Embassy Lima, Peru, as Communications Watch Personnel,
Counter-narcotics, and liaison with the Peruvian Military Force.
Administrative Supervisor Yongsan, Korea
 * Inspected and audited the Human Resources Department that managed over 1500
personnel. Ensured appraisals, promotions, in-processing and out-processing, and
all other personnel actions were completed to approved standards.
 * Managed administrative functions for an organization of over 500 personnel
which included 100% accountability of incoming and outgoing registered/certified
official mail. 
 * Developed performance growth of employees to achieve excellence accomplishing
organizational goals.
 * Provided guidance and assistance in the preparation of a successful quality
assurance/quality control evaluations with the Inspector General.
Assistant Housing Manager Air Defense Center Ft. Bliss, TX
 * Responsible for standard operation procedures. Served as liaison between all
major command and the housing division.
 * Reviewed reports processed to finance regarding terminations and assignments
of government housing on a daily basis. 
 * Ensured over 800 3rd Cavalry unit personnel cleared their quarters prior to
the unit move to Fort Carson and the smooth transition of the incoming 108th and
31st Brigades.
Executive Assistant, Ft. Sam Houston, TX
 * Executed two general officers  ' change of command within a four-month
period, receiving recognition for a job well done.
 * Orchestrated monthly retirement ceremony for a command of over 15,000
assigned soldiers, which included presentation of awards, certificate of service,
seating arrangements for VIPs, retirees family members, guests, and local media.

 * Coordinated monthly video conference call between Health Services Command and
all Major Medical Command nationwide.
 * Developed a successful training program for VIP drivers and audiovisual
personnel. Facilitated procurement of a VIP van for use by general officers and
distinguished visitors.
US Army Recruiter San Antonio, TX
 * Contacted, processed and enlisted more than 200 qualified young men and women
into the Army. Maximized recruiting goal of up to 132% utilizing sales and
education abilities.
 * Recognized by management numerous times with various awards and commendations
for outstanding job performance, technical skills, and leadership ability.
 * Selected as Regular Army Recruiter of the Month for March 1989 for superior
performance.
 * Received Letter of Commendation from the Brigade Commander for achieving
highest combined mission box and overproducing quality applicants with integrity
for 3rd Quarter plan 1988.
Classified Documents Custodian Ft. Ritchie, MD
 * Served as classified document custodian and Armed Forces Courier Service,
which supported 17 organizations. Received, transfer and transport Top Secret
material to and from local airport to consolidated control point.
 EDUCATION 

Associate of Applied Science in Administration
Central Texas College ~ Killeen, TX

PROFESSIONAL TRAINING HIGHLIGHTS
PowerPoint, Spreadsheet Applications, Database Applications, Word Processing
Applications, Fort Hood, TX 2000
Advance Management and Leadership Course, Fort Jackson, SC, 1997
Basic Management and Leadership Course, Fort Benjamin Harrison, IN, 1989
Recruiter  's Course, Fort Benjamin, Harrison, IN, 1986
Security Manager Training Course, Fort Hood, TX 1997
Supervisor Development Course, Fort Bliss, TX 1994
Total Quality Management for Managers, Rock Island, IL, 1993

 AWARDS 

Meritorious Service Medal 2; Joint Service Commendation Medal 2; Army
Commendation Medal 4; Joint Service Achievement Medal; Army Achievement Medal 3;
Army Good Conduct Medal 7; National Defense Service Medal; NCO Professional
Development Ribbon 3; Army Service Ribbon; Overseas Service Ribbon 3; Gold
Recruiter Badge 3 Sapphire Achievement Stars; 
Basic Recruiting Badge 3 Gold Achievement Stars