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My ADANMA OKEREKE O. B.A, MCP, A+, HP/Compaq ASP
SUMMARY
* An intelligent, aggressive professional with over 7 years extensive
technology and software sales experience.
* Demonstrated success in developing new accounts and servicing existing
accounts. Strong communication, presentation, and proposal writing skills.
* Exceptional technical skills and knowledge.
* Demonstrated ability to understand the business factors impacting
technology purchasing decisions and to build the sales value on both business and
technology driven factors.
* Demonstrated leadership skill and ability to influence clients and
suppliers towards corporate objectives.
* Adept in hardware configuration/troubleshooting,software testing, network
administration, Ethernet network installation, configuration and administration,
technical and end user support, software tuning.
* Install/Configure/Set up/Maintain Operating Systems such as Windows
Vista,XP Home Edition and Professional, Windows NT 4.0/2000, Novell Netware 3.1x,
4, Vision 2000, Microsoft Project 98, TCP/IP, DNS, POP3, FTP, Red Hat Linux,
Apple, (Install: Red Hat Linux, Windows 98,Winrunner. Windows NT Server), VPN and
Remote access service.
EMPLOYMENT HISTORY
Test Engineer,Tunisie Systems S.A Tunis, Tunisia 2005 - 2007
Role & Responsibilities:
* Creating test cases based on functional specification and requirements.
* Interacted with project teams while testing the application.
* Participated in daily and weekly status meeting.
* Managing the test cases and defect reports.
* Reporting to the Test Lead.
TECHNICAL SALES REPRESENTATIVE, (COMPUTER DEPARTMENT)Best Buy Canada Limited -
2001 – 2005
Sold various enterprise IT solutions to small and mid-sized enterprises across
Canada.
* Developed sales processes and business strategy for the Computer IPG
Department.
* Review weekly notes and merchandising packages for special promotions.
* Maintained weekly sales quota of various IPG products
* Managed the on-site installations and configuration of softwares
* Closed deals with clients whose potential exceeds $500,000 in sales
* Execute cycle counts per SOP and resolve cycle count variances while
ensuring data integrity
* Responsible for entire sales cycle, including all lead generation,
prospecting, proposal writing, and closing activities.
* Provided second level support for internal computer problems and customer
problems.
* Promoted the sale of various new computer packages to existing clients
* Transformed inexperienced sales team into quota-achievers, with nearly 80%
exceeding Company fiscal year quotas.
* Performed CRM duties including telephone and onsite support service.
* Trained end users and administrators on system use.
SYSTEMS SUPPORT SPECIALIST, Simply Canadian PC Consultants June 2000 - 2001
* Participated in I.T. consultation meeting for contract negotiation
* Performed troubleshooting of server and workstations.
* Negotiated various IT solutions to prospective customers
* Participated in the deployment of various operating systems and soft wares
to clients
* Performed various On-site duties for existing clientele
BANKING OFFICER, United Bank for Africa (UBA) Plc, Lagos, Nigeria – 1997 – 2000
* Sold various Banking products to customers
* Managed existing customer portfolios with regards to investments
* Managed daily sales and performed data entry for the money transfer unit.
* Supervised and oversaw preparation of weekly reports for money transfer
market share/volume
* Interacted with clients and utilized excellent organizational skills to
solve and coordinate customer enquiries and complaints
* Developed project format that permitted common contract structure for all
goods and services.
* Delivered excellent customer service and conducted in-house sales
promotions
* Participated in various advertising meetings aimed at improving the
moneygram money transfer brand
EDUCATION
* Bachelor of Arts (B.A.) (Honours) ( 2nd class upper division) - Abia State
University, Nigeria, 1997
* Advanced Diploma (Internet Support and Computer Network) - CDI College of
Business and Technology, Hamilton, Ontario, Canada – 2000-2001
* Compaq/Hewlett Packard Accredited Service Provider Training (ASP) –
Brampton, Ontario, Canada - 2002
* Certified Technician Training (A+) – Toronto, Ontario, Canada - 2001
* Microsoft Certified Professional Training (MCP) – 2001
* Continuous self study on Strategy/Project management
GENERAL COMPETENCIES
* Effective team leadership and supervisory skills, and ability to coach,
mentor and develop more junior staff members.
* Strong interpersonal skills to effectively interact with staff at all
levels and to resolve conflicts/problems.
* Effective verbal and written communication skills.
* Ability to deal sensitively in multi-cultural environments and build
effective working relationship with clients and colleagues.
* Excellent fluency in English Language, average fluency in French Language
REFERENCES
Available upon request.
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