LARRY C. STARK
405 Geyser Avenue [Send email to request phone number] 90-0111
Austin, Texas 78660
SUMMARY
Goal driven business professional with broad international and domestic IT
experience in day to day project and people management. Highly analytical
thinking and demonstrated talent for identifying, scrutinizing, improving, and
streaming complex work processes. Desires a challenging opportunity to
significantly contribute to the company 's efficiency, organizational growth,
and profitability. Served as the primary point of contact for the end customer,
sales team, and technical team on system implementation projects in the POS
systems. Skilled in engagement management, solution definition, solution testing,
and education on host applications. Coordinate and supervise projects, negotiate
cost with subcontractors and suppliers, buyout jobs after estimates, prepare and
review purchase orders, maintain track and update project job cost, solve
problems with subs, suppliers and plans. Excellent negotiating and communication
skills. Strong 3rd Party Vendor Management skills. Strong knowledge of ERP data
analysis, process auditing and project management. Comfortable in an unstructured
environment, yet very knowledgeable about PM concepts and the structure and
discipline necessary to deliver successful programs. Actively assist Engineer on
Testing / Documentation / Reinstall / Rebuild / Install of Applications (per
Customers “ remote and on-site).
CORE COMPETENCIES / CONTRIBUTIONS
Quality Management / Change Management / SOW Quality Assurance / Testing
Strategies / Tracking System Contract & Negotiation Management
Project Management Life Cycle Channel Marketing Strategies
Subcontractor Performance Management
Microsoft Office Suite Methods & Procedures Global Support of SOW
Data/ Statistical Analysis / Beta Testing / Spreadsheets Account
Management / Excellent Communicator Integrity & Trust Positive Team Player /
Mentoring
PROFESSIONAL EXPERIENCE
WINCOR NIXDORF, Austin, Texas 2002 - 2008
A leading supplier in the world of IT solutions to the retail and banking
industries. World's third largest supplier of POS systems and automated teller
machines and the number one supplier of POS systems in Europe. Worked closely
with Engineers on placement (security) of equipment and controls. Extensive
portfolio, consisting of hardware products, software, consulting, maintenance and
other services focused on reducing the cost and complexity of business processes
while improving customer service. Net sales 2007 $3+ billion. Operations in 90
countries with manufacturing plants in Germany, China and Singapore. Worldwide
headquarters are in Paderborn, Germany and North American headquarters are in
Austin, Texas. www.wincornixdorf.com/usa.
Product Manager / Project Manager / Senior Account Manager
Provided Project Management for rollout of Hardware/Software solutions and New
Business Generation.
Worked directly with CIO, CEO, Senior Operations Manager, Production
Managers, and IT staff successfully planning, organizing and directing
confidential day to day activities concerned with product delivery, assuring
critical and timely status reports. Corporate Office in Germany / Manufactory in
Singapore / Sale Team in USA & Canada with worldwide sales.
Established project objectives Statement-of-Work (SOW), policies, procedures
and performance standards within boundaries of company policy and contract
specifications, resulting in multi completion of SOW annually.
Initiated and maintained liaison with customers and sub-contractors to
facilitate project activities. Worked with Operation (Management / Owners on all
new controls and sub-systems with software.
Monitored and controlled projects through administrative direction, ensuring
timeliness of projects.
Tracked project against schedule and against client objectives, reporting
status to CEO and CTO.
Developed and implemented recovery plans for off schedule and unanticipated
eventualities.
Coordinated with customers providing necessary project status and obtaining
customers feedback.
Formulated reports regarding work progress, scheduling and delivery
efficiently responding to inquiries from customers.
Reviewed ongoing performance results to targets and taking corrective
measures.
Provided feedback regarding employee performance on a project team to the
functional manager for documentation and recommending new processes and improving
quality and on-time delivery.
Directed and supported medium to large contract projects and management
staffing while implementing / maintaining cost and schedule performance
measurement responsibility.
Provided direct support to project manager(s) for schedule and cost system
development and recurring maintenance.
Performed guidance, non-repetitive and / or non-routine duties of
moderate-to-advanced complexity relating to specific non-technical functions
(cost and schedule) of project activity.
Applied professional business knowledge, selected method of approach and
presentation skills, adapted or modified standard procedures and technique.
Worked alongside project management, providing analyses on cost and schedule
performance indicators, and supported development of work-around solutions in
order to mitigate potential problem areas as they relate to cost and schedule.
DELL FINANCIAL, Austin, Texas 2001 “ 2002
Worked on the marketing of pricing, specifications, availability and terms.
Worked in a Focus Group on Troubleshooting, Frequently Asked Questions,
System Documentation, Current Systems Configuration, Support History & Status,
Service Plans, Ownership Transfers, Upgrade System and Upgrade Operating Systems.
Business Start Up - Business Plans - Goal Setting - Leadership - Marketing-
Motivational - Selling - Small Business - Success. Received Positive
Employee-of-the-Month.
SERVICE CORPORATION INTERNATIONAL, Houston, Texas 1998 - 2001
(A provider of funeral and cemetery services. The company has operated 2,225
funeral service locations, 417 cemeteries and 183 crematoria located in eight
countries. The Company also has a minority interest equity investment in funeral
and cemetery operations in the United Kingdom and Australia - Global).
HRIS MANAGER / LEAD ANALYST “ HR Information Systems (Lawson ERP -HRIS)
First point of contact for all payroll reporting and analysis functions.
Payroll lead with the acquisition of 70,000 employees. Ensured
implementation of ERP payroll system, and established tables to support
deductions and taxes (BSI). Tested system to simulate a parallel payroll. Loaded
balances acquired with the EIN purchase.
Maintained a relational database of over 70,000 employees worldwide, and
provided payroll processing and administration for approximately 900 personnel in
12 states. (Lawson HRIS)
Served as lead contact for the Company 1998, 1999, 2000, 2001 year-end
process. Ensured benefit programs processed successfully through the system, and
year-end reporting processes were accurately completed to ensure a successful
close of books.
Wrote up documentation on new Human Resources payroll laws across the USA.
Tested and implemented new Taxes and company payroll policy.
Worked with HR technologies to develop test scenarios. Ran payroll-testing
procedures to assess outcome, and analyzed and tested systems for optimum
capabilities and operations.
Created requested ad hoc reports, as well as standard reports utilized by
business unit heads and VPs in Finance, Payroll, Benefits and Compensation.
Managed several special payroll projects. Developed and delivered payroll
training to end-users, and assisted in the upgrade and implementation of Lawson
7.1 to 7.24. Served as Payroll Project Leader for system testing, ensuring all
necessary patches and fixes were applied to new system, and checks would run with
zero errors. Tested taxes and general ledger prior to conversion. Acted as
Primary Lead for all system modifications, such as setup of new 401K.
Bridged communications between HR and IT Management regarding current and
future interfaces and advanced reporting solutions, with approximately 100
end-users in HR and Payroll.
LEAD ANALYST “ HR Information Systems (HRIS)
Contributed expertise in corporate-wide technologies and business procedures
to year-end planning and execution. Actively participated in five successful
year-end closes.
Installed ad hoc reports for Payroll, Benefits, and Human Resources, and
maintained integrity of all HR and payroll data. Set-up recovery back-up place
for the Business.
Served as Liaison between the IT department and functional users ensuring
critical issues and concerns were addressed and resolved in a timely and
efficient manner.
Assisted in testing and reporting of upgrades and redesigns of Lawson and
other third-party software ensuring optimum system performance and capabilities.
Upgrades and conversions included: Lawson 5.0/AS400 to Lawson 7.04/UNIX
conversion, Lawson 7.04 to 7.09 upgrade, and Lawson 7.09 to 7.2.3 upgrade.
Developed garnishment procedures to eliminate backlog and penalties of child
support payments.
Initiated cross-training procedures for backup users of the Lawson system,
streamlining processes and ensuring users not only mastered the modules, but also
served as a backup for others.
Watermarc Food Management Company, Houston, Texas
MIS DIRECTOR, RESTAURANT INDUSTRY 1996-1998
Turn around IT professional for the follow businesses during high growth
periods. Directly impacted business improvement, cost controls, business
processes, functionality and software controls.
(Multi unit operation of full-service restaurants under the names Marco's
Mexican Restaurants, The Original Pasta Co. Restaurants and Billy Blues Barbecue
Bar & Grill.)
Steamboat Bill 's Seaf |