CHARLES DAVID DIXON

3533 Cedar Creek Ln hm:  [Send email to request phone number] 30.1526, cl:  [Send email to request phone number] 08.7092
Sachse, Texas 75048 

SUMMARY

PMI certified Project Management Professional with a strong background in voice
and data network planning and implementation for businesses and service
providers. Skilled in planning, providing guidance, implementing and managing the
day-to-day activities of large, complex projects or smaller short-duration
projects. Effective team leader in rapidly changing environments. Familiar with
LAN/WAN, wireline and wireless voice/data infrastructures, Fiber-To-The-Curb,
Fiber-To-The-Premises, and systems involving Ethernet, TCP/IP routing and
bridging, and layer two switching equipment and protocols such as ATM, Frame
Relay and SONET. Proficient in MS Project and MS Office applications.

TECHNICAL SKILLS
LAN/WAN ; TCP/IP ; ATM ; CDMA Wireless ; Cisco Routers/Switches
FTTP/FTTC ; Frame Relay ; SONET ; Telecom Architectures; MS Project and Office ;
Visual Basic

EXPERIENCE

Alcatel-Lucent, Plano, TX 

Project Manager (contract position) June 05 – Present
One of two project managers managing a regional Fiber-To-The-Premises (FTTP) and
Fiber-To-The-Curb (FTTC) deployment project for a large Incumbent Local Exchange
Carrier. Project involves construction of fiber optic outside plant facilities
and installation of optical network interface equipment at customers’ premises
and in outdoor pedestals.
* Project planning and scheduling
* Contractor performance management
* Project reporting to Alcatel-Lucent and customer management
* Customer and project meeting facilitations
• Problem tracking and resolution
• Project processes development and documentation
• Identification of risks, dependencies and assumptions
• Materials and budget management

Cingular Wireless, Dallas, TX 

Project Manager (contract position) April 04 – April 05
Lead multi-disciplinary team to realize cost savings through the installation of
a new data network comprised of ATM and Frame Relay services and disconnection of
"legacy" circuits and services as part of nation-wide restructuring of the
corporate IT data network. .
* Project planning and scheduling
* Resource planning and allocation to tasks
* Vendor performance monitoring to insure compliance to contractual SLAs
• Organization and supervision of the legacy circuit disconnection program
* Develop tools and processes to accomplish and track the circuit
disconnections
* Develop process for validation of the circuit vendor and circuit ID to insure
accurate and timely disconnections 
* Organize and lead vendor meetings to track completion of orders and status on
outstanding issues
* Maintain log of all "actions" and "issues" associated with the installation
and disconnection processes; insure resolution of all issues.

Wells Fargo and Company, Dallas, TX 

Project Manager (contract position) Aug 02 – July 03
Global project for large banking firm to migrate all telecom facilities and
services to a new service provider. Responsible for planning and managing of
processes related to disconnection and removal of legacy service providers
circuits and services from the Wells Fargo network, reconciliation of legacy
service provider’s bill, and resolution of billing anomalies.
• Supervision of nationally dispersed virtual team
* Project planning and scheduling 
* Legacy vendor liaison and performance management during network tear-downs and
removals
* Analysis of vendors' bills to discover errors and verify proper credits
received
* Vendor task tracking to ensure proper crediting and billing error corrections
* Processes planning, distribution and training to Wells Fargo project team
members
* Facilitation of problem resolution for Wells Fargo team members
* Milestone completion tracking and legacy circuit/service disconnection status
reporting to Wells Fargo management
* Project progress review meetings and maintenance of Actions/Issues log
MS Project used for high-level plan organization; detail level accomplished in
MS Excel

EngineX Networks, Inc., Richardson, TX 

Project Manager (contract position) Oct 01 – Dec 01
One of two project managers that provided project management of
telecommunication network projects for CLEC client located in the Republic of
Panama. These projects accomplished the design and engineering of a data center ,
switching center and optical backbone network to support a variety of voice and
data services in Panama City and the Colon area.
* Project planning and scheduling 
* Milestone completion tracking and status reporting.
* Coordination and verification of technical work 
* Customer meeting facilitation; customer invoicing and verification of paid
invoices
* Project progress review meetings and maintenance of Actions/Issues log.
MS Project used for project organization, scheduling, task status and completion
tracking.

SPRINT - Long Distance Division, Overland Park, KS 

Network Implementation Management – Program Management (contract position)
July 01 – Sep 01
Program and project management of multiple voice and signaling network
infrastructure implementation projects; network equipment installations,
expansions, upgrades, removals, etc.
* Form multidisciplinary team of engineers, planners, installation technicians,
etc., to define timeline for project, identify major milestones, and ensure
timely and efficient completion of the project. 
* Facilitate identification of risks and issues, and help plan and track their
resolution.
* Hold project team status meetings, keep issues and actions log, maintain
schedule and coordinate work efforts on simultaneous projects.
* Determine project interdependencies and coordinate interrelated activities
* Key role in simultaneous installation of three new Central Office switches
(toll and local)
* MS Project used for major project (CO Switch installs); MS Excel primary tool
for minor short-term projects

NORTEL NETWORKS, Richardson, TX 

New Products Project Manager, Wireless & Carrier Networks Aug 99 - May 01
Managed new product development and introduction in TDMA and CDMA wireless
technology, from conception through completion including ramp and deployment in
customers networks.
* Defined boundaries of projects through identification of constraints and
assumptions, assisting functional managers in determining budgets, resources and
timelines.
* Project budget formation and cost tracking
* Collaborated with functional managers and subject matter experts (SME) during
preliminary project planning to identify, quantify and develop responses to
associated risks.
* Project meeting facilitation, documentation of actions items and problem
resolution
* Project scheduling, progress tracking and reporting, status reporting to all
stakeholders
* Played a key role in the planning and management of bringing an open-standards
compliance in-house, which would result in equipment certification for the China
market and generation of revenues projected to be approximately $700 million over
a four-year period.
* Participated in departmental standardization of tools and processes; helped
compile "tool kit" for project managers new to the department.
* MS Project used for project organization, scheduling, task status and
completion tracking for two major projects. (2 projects accomplished)

Project Manager, Carrier Packet Networks - Customer Service Operations Jan 96 -
Aug 99
Developed project plans and schedules, managed logistics and scheduling of
resources to complete regional or global deployments, upgrades or expansions of
Wide Area Networks (WAN) or “backbone” networks for enterprise and carrier
customers.
* Interfaced with customers’ operational and technical representatives to
establish project requirements and scope. Developed “Statements of Work”
defining specific responsibilities in order to avoid duplication or omission of
work.
* Developed schedules and coordinated tasks among matrix team members
representing Product Line Marketing, Manufacturing, Systems Engineering, Sales,
Installation and Customer Support.
* Project team and customer meeting facilitation
* Project status tracking and reporting
* Risk identification, mitigation and problem resolution tracking
* Played key role in “Internet Thruway” project providing high-speed access
and data switching/transport systems for a large telecommunications company,
enabling new service to Internet Service Providers and significant new revenue
stream.
* Led data network team in defining architecture, implementing concept trial,
field trial and nationwide deployment of world’s first ATM broadband radio,
fixed-wireless access network designed to serve urban areas, resulting in
successful IPO and growth of a new telecommunications service provider.
* MS Project used for project organization, scheduling, task status and
completion tracking on all projects (approximately12-14 projects accomplished)

Senior Wide Area Network Engineer, Global Enterprise Services May 95 - Jan 96
Charged with improving network efficiency and decreasing costs, designed,
planned and managed projects to provide or improve network services carried over
or accessed via a corporate Wide Area Network using ATM, Frame Relay and TCP/IP
on routers and layer 2 switches.
• Operational support of corporate WAN; network monitoring and analysis to
insure and improve availability and efficiency.
* Designed, documented and helped implement a voice and data communication
infrastructure for GuangDong joint venture (GDNT) campus located in Southern
China, contributing to successful opening of a large manufacturing, engineering
and customer service center for telecommunications equipment in that region.
* Led global teams responsible for implementing new network installations,
reconfigurations or upgrades to lower cost of network services; provided project
plans, schedules and equipment configur