Sean C. Harris	[Send email using form at bottom] 
1527 Stilwell Blvd.	   [Send email to request phone number] 18-5471
Port Arthur, TX 77640	scharrs@my.lamar.edu


~COMPUTER SYSTEMS ENGINEER – TARGET INDUSTRY~
Highly motivated engineer with experience in development and implementation of
computer network systems.  Self motivated driver of change with proven success
leading and implementing process improvement, standardization, and team
initiative programs. Recognized for strong leadership and personnel development
in the educational field concerning computer systems. Participatory employee and
team builder adept at developing a highly efficient and productive environment of
diversity and inclusion.
Areas of Expertise

	Applications of Quantitative Methods 		Computer Applications
and Industrial Engineering 		Quality Control Applications 
	Industrial Management 		Work Design 		Industrial
Engineering Design
	MS Products		Networking Systems		Personnel Leadership

Selected Achievements

Litter Box Project The Team of Harris and Weber, through research, determined
that the litter problem, within the Beaumont, TX area, to be a learned activity
rather than the litter itself. Therefore, to eliminate litter, we addressed
littering behavior. The team analysis of this data has brought to light that
Natural brush, Eco-trash, and a disregard to respecting personal areas are the
common threads shared by streets, residential and commercial properties, with
parking lots.
Corrective Actions:
	Increase public awareness through advertisements
	Request businesses to post an anti-litter sign on their properties
	Request businesses to designate convenient disposal areas for cigarette
butts
	Sending a formal letter to local area Elementary and Middle schools to
propose an area wide clean-up day in every month to help with city efforts
	As this Earth-conscience generation grows, a letter will be sent to the
local area High Schools for students and staff to implement
Quality Assessment of Incarcerated Youth Project The Texas Youth Commission is
the state’s juvenile corrections agency, location was the Al Price Unit in
Beaumont, TX. While holding young offenders accountable for their actions, the
charge reaches far beyond simply punishing delinquent juveniles. TYC is not
strictly a time-based, punitive system. Young offenders must also demonstrate
success in a restorative program. The study found that youth are receiving help
and have a generally positive attitude toward education and life. About 50% of
the youth being held have come to grips and accepted the time of their
incarceration, but others still deny all wrong doing. About 45% youth feel that
17 year old should be sent to the adult system. 
Corrective Actions:
	Creation of the Professional Development Academy that develops
specialized training to all levels of staff in the agency.  
	Provide incarcerated youth with a properly implemented Treatment
program that require employees to acquire highly specialized and advanced skills
in behavior management. 
	Providing spiritual guidance and chaplaincy services. 
	
Education
Lamar University				  				Beaumont, TX
B.S. – Industrial Technology			   		 		          05/2008
Lamar State College							          Port Arthur, TX
A.A.S. – Computer Information Systems (CIS)		                                   
    12/2000

Sean C. Harris	[Send email using form at bottom] 
1527 Stilwell Blvd.	   [Send email to request phone number] 18-5471
Port Arthur, TX 77640	scharrs@my.lamar.edu


PROFESSIONAL ADDENDUM (1 of 2)

Objective: To secure employment with a progressive organization that will allow
me to develop and use my skills to contribute to the organizations success while
allowing me to progress my career.

Professional Experience:

Texas Youth Commission (Al Price Unit)				          			       Beaumont, Texas
INSTRUCTIONAL TECHNOLOGY LEAD      	                               				         
 2003 - Present
•	Knowledge of state and federal special education law regulations to have all
educational staff members in technology compliance
•	Administration of assessment instruments and accurately score and interpret
results of educational staff and youth of all TYC Facilities
•	Provide communication both orally and written with students, administrators
and other professionals involved in the education of Texas Youth Commission (TYC)


Mansfield Independent School District								         Beaumont, Texas
CISCO NETWORK INSTRUCTOR      				                 			                 2001 -
2002
•	Facilitate the teaching of young adults, ages 16-18, and computer-hardware
skills, with designing and operating Local Area Network’s (LANs). 
•	Course curriculum also included the configuration of Cisco routers, switches
and teaching the fundamentals of Wide Area Network (WAN) technology. 

Port Arthur Independent School District								         Port Arthur, Texas
DATA ENTRY (Port Arthur Adult School)					      		                   1998 -
2001
•	Responsibilities included, inputting all data of students for Port Arthur
Adult School, which was reported to the Texas Education Agency (TEA) 
•	Cisco Instructor at Port Arthur’s CATE building, responsibilities included,
developing curriculum to certify teachers in the instruction of students for
Lamar State College’s Cisco Internetworking Academy Program.

Service Zone					            						         Port Arthur, Texas 
TECHNICAL SUPPORT ASSOCIATE 	  					                     1998 - 1998 & 2002 -
2003
•	Provide technical supports to over 5,000 clients via the telephone regarding
software and hardware related incidents. 
•	Assist an average of 50 calls per day providing customer with computer
installation setup solutions. Exemplified champion customer service yielding a
90% customer satisfaction rating. 
•	Gathered pertinent information to document and resolve problems requiring
research. 
•	Maintained and approved information for technical knowledgebase of
departmental policies and procedures for future reference of technical incidents
for Technical Support Associates. Provide follow-up calls for incidents. 
•	Participated in improvement initiatives to improve the overall performance of
the department in regards to call volume reduction, and frequently asked
questions documentation. 
•	Provide feedback and recommendations on workflow to management on a weekly
basis.





Sean C. Harris	[Send email using form at bottom] 
1527 Stilwell Blvd.	   [Send email to request phone number] 18-5471
Port Arthur, TX 77640	scharrs@my.lamar.edu


PROFESSIONAL ADDENDUM (2 of 2)

•	PROFESSIONAL AFFILIATIONS
05/2006 – Present	Texas Education Computer Association 
01/2004 – Present 	Telecommunications Workers of America
08/2001 – Present 	United Educators of America
04/1998 – Present 	V. S. Enterprises 

•	SOCIAL AFFILIATIONS
05/2004 – Present:	First Sixth Street Baptist Church (Deacon) 
01/2004 – Present:	Telecommunications Workers of America (Union) 
04/1980 – Present:	First Sixth Street Baptist Church

•	VOLUNTEER AFFILIATIONS  
07/2005 – Present:	First Sixth Street Baptist Church (Math Instructor ages 14+
(Monthly basis)
05/2004 – Present:	First Sixth Street Baptist Church (Technology Ministry) 
05/2004 – Present:	First Sixth Street Baptist Church (Youth Sponsor)

Questions & Answers

•	What do you like to do when you are not at work?
When I am not at work I am spending time with my family and on occasion, when
time allows, thinking and researching new ways to incorporate my knowledge with
other information I have acquired to enable to my pupils / co-workers to gain a
better understanding.

•	What was your favorite class in college?
My favorite class in college was Quality Control Applications, a quality
assurance and the application of statistics to the 
control of quality.  Control charts, acceptance sampling reliability and the
role of standard in the quality function.

•	How can I help the company become more profitable?
To help this company become more profitable, I am able to use the skills
achieved by an understanding of 	applications in quantitative methods where I
used differential calculus, probability and statistics, and linear algebra.

•	What did I like most about my last job?
The most enjoyable aspect of my current job was the continual use of my
adaptation ability to various situations.  When dealing with children of various
levels of knowledge and behavioral problems you must expect the unexpected and be
quick to apply all experiences and knowledge that you have acquired.
 
•	What professional skills I have developed at my current job?
The professional skill that I have developed at my current job is the true
nature of an engineer, to methodically plan, arrange, manage, and carry through
by skillful or artful improvising.

•	What Cisco training do I have?
I am familiar with networking topics such as TCP/IP, IP configuration,
peer-to-peer networking, subnetting, 
building a routing table, and other network protocols, standards, and
architecture.

•	Personal Link:  http://www.jobfox.com/people/seanharris1