Jason L. Vetters 1845 W. Main #2
Houston, TX 77098 
 [Send email to request phone number] 04-8258 
Email: 

Education

September 1993-July 1999 Texas A & M University, College Station, TX
 Bachelor of Science
 
Work Experience

March 2007-Present The Coca-Cola Company, Houston, TX

Manager, Process Improvement  *  Global Business Services 

Responsible for ongoing New Business Integration, Project Management and
Continuous Improvement Initiatives for Global Business Services. 

Team Leadership and Management of cross-functional groups supporting Customer
Reimbursements and Deduction Management, Trade Accounting and Reporting, Credit
and Receivables, and Internal and External Audit.

 *  Development and Management of Performance and Productivity Metrics
Reporting
 *  Development and Deployment of Business Process Management Routines and
Tools
 *  Management of the Business Process Review Group that performs quarterly
reviews of all processes, in order to identify risk areas, process deficiencies
and potentials for improvements in technology and process.
 *  Management Responsibility for all New Business Integration and Process
Improvement Initiatives 
 *  Coordination and Support of initiatives to integrate and standardize
processes between Global Financial Shared Services locations.
 *  Coordination and Support of integration activities for company-wide SAP
implementation.

December 2005-March 2007 Outsource Partners International, Houston, TX
 
Cash Management Operations, Financial Shared Services - Service Corporation
International

Responsible for the supervision of the Cash Management and Internal Customer
Support groups located in Houston, Texas, and the management of 20 support
associates located in Bangalore, India. Additional responsibilities include the
management of continuous process improvement initiatives, project coordination
and inter-department communication.

 *  Responsible for Cash Management and Internal Customer Support processes in
accordance with Service Level Agreements, Sarbanes-Oxley and statutory
requirements
 *  Management of Cash Management process documentation to ensure SOX compliance
and continued certification
 *  Manage daily Cash Management processes including, but not limited to:
o Withdrawal of funds in Trust
o Claims payments to third party service providers
o Trust contract cancellation processing and administration
o Deposits to trust in accordance with documented state regulatory statues
 *  Coordination of Cash Management financial reporting including monthly,
quarterly and yearly cash flow forecasting and reporting.
 *  Coordinate the communication of the Cash Management and Compliance
departments to ensure successful completion of internal and regulatory audits,
annual reporting and state law interpretation. 
 *  Liaise with US and India process owners to understand the needs of the staff
in regards to continued Cash Management training and to ensure alignment with
company objectives and goals.

July 1999-December 2005 SourceNet Solutions, A Mellon Financial Company, 
College Station, TX
 
Accounts Payable Outsourcing Operations Manager 1999-2005

Responsible for the supervision of 40 accounts payable associates and 5
operations supervisors across 7 clients including AT&T Wireless, Tenneco
Automotive, Service Corporation International, The Burlington Northern Santa Fe
Railroad. The primary focus of the position was Client Relationship Management
and overall administration and management of key functions, concepts and best
practices of the AP Operations Division.

 *  Service level agreement and contract ownership
 *  Client billing (cost plus, transaction based and blended pricing models)
 *  Client relationship management
 *  Quality assurance and Client/Supplier satisfaction
 *  Client service center  *  call center
 *  Discount management
 *  Payment disbursements
 *  Unclaimed Property and Payment recovery
 *  Travel and expense administration
 *  Purchasing card administration
 *  1099 process
 *  Weekly and monthly reporting to Client and Senior Management

Client Transition and Implementation Manager  *  Outsourcing Operations
2003-2005

Responsible for coordinating the efforts of the Implementation Team, to insure
timely and accurate completion of the transition plan as stated in the contract
and service level agreement. 

 *  Development of Scope of Services and Service Level Agreements
 *  Transition plan preparation and management
 *  Management of onsite knowledge transfer and process documentation
 *  Development and management of technology specifications for review and
analysis (including data requirements for transition from Legacy systems)
 *  Data Conversion Plan development and management
 *  Coordination of IT, Implementation Team and Client Management communication
to monitor project direction
 *  Monitor and conduct business process redesign and re-engineering
 *  Coordination of infrastructure readiness at production and client sites
through change management processes

Technical Experience

Six Sigma Green Belt Certified
Oracle 11i
PeopleSoft 8
SAP  *  AP / AR
IXOS and Feith Imaging Platforms
Distiller  *  OCR Application
MS Office Suite

References 

References furnished upon request