Summary

Experienced, results oriented IT professional possessing well-rounded technical
abilities, exceptional communication skills, and an outstanding record of success
designing, developing, and managing complex IT projects including projects that
have been partially or completely outsourced and/or remotely staffed with
extensive experience gathering and documenting business requirements from both
internal and external clients.


Skills Overview


v	IT Project Management	v	IT Consulting	v	IT Software Development
v	IT Systems Programming	v	IT Quality Assurance	v	IT Technical Support
v	IT Production Support	v	IT Application Support	v	IT Desktop Support



Languages & Technology	C, Oracle Pro*C, PL/SQL (Stored Procedures, Packages, &
Triggers), SQL, UNIX Shell Scripting, DOS Batch, Perl, HTML, CGI, JCL, VB6
Platforms	Solaris, SunOS, HP/UX, Unix System III & V, Linux, BEA Tuxedo, Windows
XP/2000/NT/9x/3x, DOS, Novell, DEC, CICS, VSE, MVS, DEC-RSTS
Databases	Oracle 7, 9i & 10g, SQL Server. Access, ISAM, VSAM, Dbase4
Tools	Toad, SQL Developer, SQL*Plus, SQL Loader, Microsoft Office Suite (Word,
Excel, PowerPoint, Access, Project, Outlook), Visio, Front Page, VB6, Firstlogic
ACE & TrueName, Faircom C-Tree, Faircom R-Tree Report Writer, Liant C-Scape UI
libraries, Apache
Specialized Training	Annual On-Site training and mentoring by Oracle Services -
1999-2005Oracle partitioning strategies for large disk arraysTuning and
Troubleshooting PL/SQL triggers and stored proceduresOn-Site training by BEA -
July 2001Architecting Enterprise Systems with BEA Tuxedo (TUX-205-65-01)BEA
Tuxedo Application Administration (TUX-103-65-02)BEA Tuxedo Application
Development  (TUX-102-65-03)


 

Professional Overview

November 2006 – May 2008
Continental Airlines, Houston, Texas

Programmer Analyst – Revenue Accounting Group
v	Provided maintenance programming and 24/7 technical support and application
support for all domestic and international accounting offices within the Revenue
Accounting group.
v	Created scripts to automate the collection of sales and operational data from
all domestic and international sales offices and consolidate the data into
various daily management reports.
v	Designer and primary developer of an application that created pseudo-sales
data by mining booking data already on file. The extrapolated sales data is then
fed back through the existing process as actual sales data reducing the number of
tickets that need to be manually keyed into the system by an estimated 20%.


April 2005 – November 2006
W. Key Welch Professional Corporation, Blanco, Texas

Office Manager and Technology Consultant
v	Took over day-to-day management of consulting services for the existing client
base while the owner (father) underwent cancer treatment.
v	Negotiated early project completion milestones with client-base and finalized
all consulting projects as part of a plan to eliminate IT consulting from the
services offered by the corporation.
v	Coordinated the eventual shutdown of the corporation after father’s death.


April 1998 – March 2005
Innovis Data Solutions, Houston, Texas / Columbus, Ohio

Senior Programmer Analyst - Transition Team Lead, September 2003 – March 2005
v	Chief designer and developer of a universal load application that allowed the
company to integrate the data assets of subsidiaries into a centralized database.
 Delivered a fully functional, production ready system more than 3 months ahead
of schedule.
v	Primary project manager overseeing the development and implementation of the
applications and ETL processes used to load data into the before mentioned
centralized database.
v	Sole programmer entrusted to enhance the company’s proprietary, high
performance consumer matching logic.  Exceeded original performance requirements
by more than 40%.

Manager of Application Development – TP Applications Group, August 1999 –
September 2003
v	Directed and supervised all software development activities for both local and
remote development teams. Responsible for acquisition, annual evaluation, salary
determination and termination of local development personnel.
v	Lead the initial design, development, and production rollout of the backend
applications that maintain the company’s national consumer credit database as
well as the web-based operations console used to monitor and control the
production load process.
v	Instituted a secure source code repository establishing formal source code
security and version control as well as new coding standards, peer review
policies, and automated testing procedures greatly improving overall quality and
reducing returns from QA.

 

Innovis Data Solutions (continued)

Programmer Analyst ‘A’ – Conversion Team, April 1998 – August 1999
v	Member of team responsible for converting the existing mainframe code-base
from assembler to C as the first step of a system wide move from VSE to a
distributed system running under MVS and UNIX.
v	Analyzed, developed, tested, and documented the use of C and mixed C/assembler
under VSE as well as new JCL to handle the mainframe build process allowing mixed
language C and assembler development.
v	Trained existing mainframe assembler programmers in the use of both the C
language and the UNIX environment allowing them to be integrated into the UNIX
development team.


June 1988 – April 1998
Interactive Accounting Systems, Houston, Texas

Programmer Analyst – Consulting Team Lead, February 1997 – April 1998
v	Developed software to manage the operation of one of the city’s leading parcel
delivery companies from order entry and tracking to billing. Extensively
leveraged bar-coding technology to maximize productivity.
v	Developed project scheduling software to define, track, and remind users of
the status of recurring, complex, multi-phase projects.  Greatly enhanced
production by eliminating problems with job phases being left incomplete.
v	Lead and coordinated the procurement and installation of computer systems and
software for all in-house users and consulting projects.

Programmer Analyst – Corporate Applications Team Lead. March 1990 – February
1997
v	Primary developer of the company's flagship client write-up application suite
including, General Ledger, Accounts Payable, Accounts Receivable, Inventory,
Point of Sale, and Payroll modules.
v	Designed and developed a suite of table driven utilities to facilitate data
conversion between in-house software and various commercially available
accounting packages. Significantly reduced data-processing turn around time and
increased profits by eliminating redundant data-entry costs.
v	Functioned as primary technical liaison on behalf of the company after the
previously mentioned client write-up applications were sold to another company.

Help Desk / System Administrator – Corporate Operations, June 1988 – March 1990
v	Maintained all in-house computer and network systems (PC/DEC/UNIX) performing
hardware/software upgrades, user-account management, and daily backups.
v	Sole Help Desk Analyst responsible for problem resolution, end-user training,
and technical support for all hardware and software used within the company.
v	Developed a System Administration package that enabled novice UNIX users to
perform day-to-day System Administration duties enabling staff to solve most
common problems as they arose without requiring assistance from the IT staff.




Excellent references and letters of recommendation are available upon request.