Craig T. Burt
11653 River Oaks
Austin, Tx. 78753
[Send email to request phone number] 62 - 7954
[Send email using form at bottom]
CAREER OBJECTIVE:
With over thirteen years of IT experience, I have been involved in all stages of
the system life cycle with increasing degrees of responsibility. I prefer
Project Management role’s, I am technically adept with hands-on coordination
experience across a variety of industries. My strengths lie in facilitating
communication within and between teams of clients, customers, vendors, and
technical staff.
KEY SKILLS:
Technical and Managerial
MS Office and MS Project
Project Management
Supervision and Team Building
Budgeting and Schedule Planning
Technical and User Support
Training and Instruction
Hardware and Software Troubleshooting
QA Management
Process Efficiency
Quality Assurance Methodologies
Creation and Implementation of SDLC
Certified PMP
WORK EXPERIENCE:
08/2007 – current frogdesign.com IT Project Manager
I drive communication and coordination for planning, resource management, risk
management, and implementation strategy. Provide cost analyses, project
schedules, budgets, and work breakdown structures for redesign timeline.
Identified and planned resources, information architects, content strategists,
and creative designers for multiple multi-tiered web design releases. Hands-on
Project Manager, coordinating development, testing, and release resources on
timely delivery of products. Also, was Program Manager for our construction and
build outs for new studios worldwide. Thus far, we have built out 3 new
studios.
10/2003 - 08/2007 – Avenue A Razorfish Senior Consultant Austin, TX
Dell – PROJECT MANAGER
I drove communication and coordination for planning, resource management, risk
management, and implementation strategy. Provide cost analyses, project
schedules, budgets, and work breakdown structures for redesign timeline.
Identified and planned resources, information architects, content strategists,
and creative designers for multiple multi-tiered web design releases. Hands-on
Project Manager, coordinating development, testing, and release resources on
timely delivery of products.
Scooter Store – PROJECT MANAGER
I was responsible for Developing SRS and Project Plan for Ecommerce requirements
for customer online ordering. I directed communication and coordination for
planning, resource management, risk management, and implementation strategy.
Provide cost analyses, project schedules, budgets, and work breakdown structures
for redesign timeline. Identified and planned resources, information architects,
content strategists, and creative designers for multiple multi-tiered web design
releases.
SBC – PROJECT MANAGER
Technical Project in a Consulting Environment - experienced in planning and
execution of multi-tiered web-based requirements. Utilized MS Project to create
Gantt Chart to track and drive timeline. I developed baseline document and
Project Plan for launching redesign of SBC’s Billing and Payments website. I
drove communication and coordination for planning, resource management, risk
management, and implementation strategy. Provide cost analyses, project
schedules, budgets, and work breakdown structures for redesign timeline.
Identified and planned resources, information architects, content strategists,
and creative designers for multiple multi-tiered web design releases. Hands-on
Project Manager, coordinating development, testing, and release resources on
timely delivery of products.
3/2003 – 10/2003 EDS Inc, Austin, TX
BUSINESS ANALYST
I utilized Phoenix application to develop new edits and audits to check for
approval, rejection, or review of Medicaid claims. Owned Edit 100 for
requirements, testing, and releases. Also wrote queries to update and change data
for testing purposes. Updated data in various spreadsheets for validation rules
that were used to establish and create Edits. I drove deliverables and test
requirements for claims processing initiatives successful upgrades and releases.
I also led efforts to streamline coordination strategy. Released and reviewed
new edits with customer.
8/2000 – 2/2003 Works Inc, Austin, TX
PROJECT MANAGER/QUALITY ASSURANCE MANAGER
Implemented and used the Mercury Interactive TestSuite ( TestDirector,
Winrunner, and Loadrunner). Hired to rebuild QA from the ground up and get the
team organized. Implemented and developed Project Plan and QA Plan for each
release. Designed, lead, and implemented quality assurance and testing
initiatives for client/server and Java applications to completion. Also, led the
effort to implement a Test Framework using Junit and HTTPUnit. Created detailed
and reusable Test Plans, Test Cases, and Test Data. Designed Schedule and Scope
Plan according to project deadlines and customer requirements.
9/97 – 8/2000 Appsource\Hyperion Corporation, Orlando, FL
PROJECT MANAGER/QUALITY ASSURANCE MANAGER
Developed Release Project Plan, Test Plans, Test Data Simulation, and Test
Scripts for Software Engineering team. Responsible for budget and schedule
estimates and scope identification for each new release. I was key “signoff”
manager for new product releases. I was involved in the web deployment testing,
processes, procedures, methods and tools. Designed, lead, and implemented
quality assurance and testing initiatives for client/server and Java applications
to completion. Create detailed test plans, test cases, and test data. Designed
test schedules according to project deadlines and customer requirements. I was
the companies 1st “non-founder” employee. Authored and established a complete
Software Development Life Cycle. Hyperion acquired us and our division is still
thriving and growing.
2/97 – 9/97 Comsys, Longwood, FL
PROJECT COORDINATOR
Developed Project Plan and response plan for deploying new Ethernet network to
new Disney resorts. Coordinated, time-sensitive application deployments to
resort staff at Walt Disney World. Performed close-out tasks as milestones were
achieved.
7/96 – 1/97 Tybrin Corporation, Shalimar, FL
SYSTEM ENGINEER/DEVELOPER
I was the lead technical analyst responsible for the installation and upgrade of
Windows 95/Windows NT 4.0 for all client computers on the network within the
Joint Air-to-Air Missiles System development Center on the EGLIN AFB. I was also
responsible for the system wide implementation of Netscape as the baseline Web
Browser. Furthermore, I was the on-site developer for the Joint Missile
Development Center. My primary tool of development was Visual Basic. However, my
primary job was to help the current Novell staff move to an NT environment.
1/95 – 6/96 Appro Systems, Baton Rouge, LA
SYSTEM ENGINEER/ANALYST
My duties included NT Server installations and implementation. I had to
configure NT Server for Disk Mirroring, Disk Duplexing, and RAID. I also analyzed
and tested new software before it was released to business clients. SQL Server
admin and lead tester. Developed manual and automated test scripts for core
programs. These scripts tested Visual Basic and C++ code. Scripted Visual Test
modules to test certain programs being released to new customers. I also used
Crystal Reports as a tool for tracking testing stages.
9/94 – 12-94 Symantec, Baton Rouge, LA
PRODUCT TECHNICAL ANALYST
My duties included supporting various network software products. I also have
installed and configured file/servers and workstations on a Novell Network. One
of my primary jobs was testing and analyzing new software before it was released.
These products included Norton Disklock, Direct Access, Norton Enterprise Backup,
and Safe.
Gathered and documented functional specifications for software maker’s proposed
software redesign.
Conducted client/user review, feedback and acceptance of Content Delivery
Application (CDA) and Content
Management Application (CMA) requirements and functional specifications.
1/94 – 9/94 Fuelman, Inc., Metairie, LA
TECHNICAL SUPPORT
My duties included troubleshooting verifone software written in C. I also
performed full and incremental backups of all client workstations on the AS/400
system. I also performed archiving routines for the AS/400 system. Another duty
was monitoring the Novell Network. High-level skill assessment of client
internal personnel involving developer's skills (coding, administrative
capabilities, etc.). Expected recommendations ranged from training to dismissal.
Provided recovery plan for troubled internal development effort. As direct
result of effort, project implemented on time.
EDUCATION:
Southeastern Louisiana University, Hammond, LA
B.S., Computer Science
Certified Network Administrator, CNA
Trained in CMM (Capability Maturity Model) Level 2
Effective Interviewing Training Course
OLAP Server Training
Quality Assurance - Best Practices
Teamworx – Teamwork Training
HIPAA Privacy Certification
World of Claims
TestDirector Advanced Management
Member of Austin PMI
Basics of Medicaid Claims
PMP Certified
PROFESSIONAL SKILLS
DBA (SQL)
Participating in entire software development life cycle
Expert in OLAP technology
CMM Level 2
PMP
REFERENCES:
Available upon request
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