Rick Taylor
363 Speegleville Rd., Waco, Texas, 76712
[Send email to request phone number] 45-4475
[Send email to request phone number] 09-3274
Rick@RickTaylorSoftware.com
Software Development Experience
Summary
• 30 years experience in Software Development. Creating and Managing the Full
Life Cycle of Software Application Development.
• Over 20 years with Ahlers and Associates (develops software for the management
of medical clinics).
• 10 years developing internet-based software.
Software Developer, 1994 to Present
Professional Experience
I’ve developed database driven web sites, those with dynamic content, that have
an administrative back-end, Ecommerce and web sites that collect and report
data.
I’ve developed web site security scenarios, having worked with the Department of
Justice for data security and identity management for Ecommerce sites.
I’ve designed and developed systems to collect data, clean data, and build user
defined reports for the Center for Disease Control. They now use this system as
a model for further data collection. Refer to the accompanying letter from David
Fine for more details regarding this system.
These systems may utilize any one or combination of the following databases – MS
SQL, XML, MYSQL, Excel and MS Access.
Development Tools and Administration
Microsoft IIS 5.0 and later, Windows Server 2000/2003, Apache
MS SQL Server 2000 and later, MYSQL 5.0
.Net Framework 1.1 and later
Visual Studio 2000 and later as well as the Express versions
HTML, JavaScript, ASP, ASP.Net, C# and PHP
MIS Director, Ahlers and Associates, 1998 to October 2007
Professional Experience
• Managed Programming and Technical Support staff. Including hiring new
personnel and determination of termination of staff based on non-compliance with
performance standards.
• Performed technical support duties to the Programming and Technical Support
Staff.
• Established mentoring and training for the Programming and Technical Support
staff based on direct monitoring of their job performance.
• Created job descriptions and performance standards for all managed staff.
Administered reviews based on staffs performance related to their performance
standards.
• Designed and developed internet based software to allow clients to extract
data and build ad-hoc reports. Reports are built from MS SQL databases and data
on an AS400. The software was developed in ASP, VB.NET, C#, JavaScript and HTML.
• Established HIPPA security compliance and provided counsel for Network
Security and HIPPA Compliance to clients.
• The company’s internal hardware (servers, AS400, switches, firewalls,
desktops, printers) and software (server os, desktop os, corporate anti-virus,
terminal services, Office …) was installed and maintained by me.
• Installed the hardware (servers, desktops, printers …) and software (Windows
OS, Office …)
for the company. I supported all of the company’s hardware and software
• Installed, configured and maintained in-house Web Server, FTP Server and Mail
Server.
• Managed all hardware and software vendor relationships
• Administer network hardware and software. Including Web Server (IIS 6.0), SQL
Servers (SQL 2000, SQL 2005), Mail Server (Exchange). Providing Technical Support
to the Technical Support Department.
• Operating Systems – Windows 2000/2005 Server, Windows 98/2000/XP/Vista
Desktop, OS 400
• Back-End Software – Microsoft IIS, SQL Server, Exchange, Active Directory (all
versions)
• Desktop Software – Microsoft Windows, Office (all versions), Microsoft
Project
• Programming Languages – C#, VB.Net, ASP.Net (using Visual Studio), Asp, HTML,
JavaScript, .NET Framework
Ahlers and Associates, Waco Texas
Director of Software Development, 1990 to 1998
Establishes policy and direction for PC Software and PC Support departments.
Oversees staff responsible for development of PC systems and staff responsible
for the support of these systems. PC Software systems consist of clinical
management software designed to provide government funded non-profit clinics with
the tools necessary to conduct daily business, as well as required fiscal
reporting.
• Designed all clinical management software sold by the company.
• Chose and implemented all development software used by the company.
• Chose all hardware used by the company.
• Eliminate software maintenance backlog
• Increase turnaround time for software development by 500%.
• Institute 4gl development platforms (Topspeed and Visual Basic) and convert
software in all clinics (500) – with no down time.
• Created software development and support departments, trained all personnel,
developed and implemented policies and procedure for the successful day-to-day
operations of these departments.
Technologies used in this position –
Clarion for DOS and Windows, Visual Basic, Visual C++, Micro Focus COBOL, OS/400
COBOL, RPG III, Netware 3.2, 4,2, Windows 95/NT, Microsoft Project, Microsoft
Office, Active Server Pages
Ahlers and Associates, Waco Texas
Senior Systems Analyst, 1987 to 1990
Developed , maintained and supported clinical management software sold by this
company. Developed supporting software for clinical management which includes –
installation, backup and restore, communications and system information software.
Maintained software for pc to AS/400 connectivity. Developed and maintained
AS/400 software for data collection and reporting.
Technologies used in this position –
Micro Focus COBOL, C, AS/400 COBOL, RPG III, DOS, OS/400
American Income Life Insurance Company, Waco Texas
Senior Systems Analyst, 1981 to 1987
Designed and developed policy audit system, inventory control system, life
reserve system and bond analysis system.
Technologies used in this position –
Assembler, CICS, IBM COBOL, Micro Focus COBOL, JCL, BASIC, DOS/VSE, PC DOS, Life
Comm
Ahlers and Associates, Waco Texas
Systems Analyst (Contract), 1980 to 1987
Converted and maintained data collection and reporting systems from PDP/11 to
IBM System 38. Maintenance on Accounts Receivable and General Ledger systems.
Technologies used in this position –
OS/400 COBOL, CL, RPG III
First National Bank, Waco Texas
Systems Programmer, 1976 to 1980
Responsible for the installation and maintenance of the operating system
software on an IBM 4331.
Technologies used in this position –
Assembler, IBM COBOL, JCL
Karen Cormier
Region X, Title X, Information System Manager
1596 Goat Trail Loop Road
Mukilteo, WA 98275
Phone: 425-513-0623
Fax: 425-514-9928
E-mail kccormier@comcast.net
August 30, 2007
To Whom It May Concern:
It is my responsibility to oversee the regional information system in
Washington, Oregon, Idaho and Alaska for the competitive grant system of Title X,
under the Public Health Service Act. This area encompasses 9 grant award
recipients who oversee approximately 400 clinic sites. Those sites submit
aggregate client data to Ahlers and Associates for compilation for management and
funding reports as well as information that builds the annual family planning
report which goes to the United States Congress and its affiliates.
Rick Taylor has been my primary contact and colleague to help me with oversight
of this program. Over the years, Rick has taken the lead in building an
interactive website that our program uses to submit data, build reports and
interpret client activity and resource management. I have had access to Rick’s
skills and knowledge base to constantly improve and redesign the way this grant
program uses its’ information and to help increase the ease and efficiency in
which we accomplish our data processing. Rick has also been very helpful in
building customized reports for our program. Had Rick Taylor not been such a
useful and integral part of the design, implement and maintenance of our
information system, we certainly would not have had the success we have attained
in grant information management over the last several years.
It has been my privilege to work for so long with such a friendly,
knowledgeable, professional and dedicated employee as Rick Taylor and I’m sure he
will be a valuable asset to the next organization who gains his expertise.
Sincerely,
Karen L. Cormier
Region X, Information System Manager.
September 2, 2009
To whom it may concern:
I greatly appreciate the opportunity to write a letter of recommendation for
Rick Taylor.
In my role as research director and associate manager at the Center for Health
Training (Seattle, WA) I have known and worked with Rick for over 20 years.
During this lengthy history Rick has provided technical assistance, computer
programming, and professional support to me and my colleagues at CHT and
throughout Public Health Service Region X (Oregon, Idaho, Washington and Alaska).
His work—both technical and interpersonal—has been exemplary. Rick and I have
collaborated on designing, developing, and maintaining large-scale data bases in
multiple health service areas, especially reproductive health. He has used his
programming and ‘people’ skills to collaborate effectively with me and the many
clinic managers, policy makers, academics, and administrators in PHS Region X who
rely on these information systems. Our region has one of the most enduring client
service delivery data bases in the national public health system. Rick has been a
key liaison and programmer to make sure that our diverse set of professionals and
their missions could be translated into clinic forms, data entry protocols, file
transfer procedures, data bases, reports (hard and soft-copies), and quality
assurance activities. He has also insured that client confidentiality and data
security were maintained at the highest ethical standards.
Examples of projects we have worked on together include the PHS Region X Title X
Clinic Visit Record system and the Region X Infertility Prevention Project. The
former (CVR system) started in the 1970’s and is one of only two Title X family
planning public health service information systems in the country that is
regional in scope. Over 300 clinics in Region X rely on this system to monitor
their programs; the regional federal staff relies on it to provide legislatively
mandated performance measures to the federal Office of Management and Budget. The
second example project (Region X IPP) began in 1988 and tied innovative program
services addressing Chlamydia testing and treatment in reproductive health
service settings to a comprehensive regional information system documenting
client characteristics, risk measures and STD test results. The Region X IPP was
the first widespread CT testing and treatment program in the U.S. Our efforts,
along with Rick’s programming and data base development, became the model for the
Centers for Disease Control and Prevention’s national expansion of CT testing and
treatment throughout the United States and the other nine PHS areas. In both
these long-term health service efforts, Rick played a critical role working with
me, CHT staff and public health managers in creating information systems to allow
us to document program implementation, client outputs and health outcomes. These
information systems and their modifications over the years, represented early
adoption of the now-predominant paradigm that requires using program data to
assess and direct health service delivery systems. Rick’s work on these systems
was a central element of our past and on-going success.
Beyond the examples listed above, Rick has provided programming services to me
and my colleagues on multiple field-based research projects. We have relied
heavily on his ability to: 1) write code that reflected our data needs, 2) work
with us on improving our research instruments via re-designing tables, fields,
and quality assurance procedures, and 3) route us data files, routine reports,
and system management summaries. Regardless of the task at hand, Rick would
provide quality product in a timely and cost-effective manner.
Finally, Rick has done all of the above while maintaining a very professional
yet personable demeanor, despite there being plenty of times when our multiple
requests under our time constraints would have driven other programmers to be
less than polite. His sense of humor helps—both in maintaining our relationship
as well as getting through challenging times for all involved. I strongly believe
that Rick would be an asset to any organization that is tasked with generating
and maintaining information systems or relies on using data as a central
component of their broader substantive goals. If you need further details about
CHT’s high professional regard for Rick and his work, please do not hesitate to
contact me at dfine@jba-cht.com or 206/447-9538.
Sincerely,
David Fine, Ph.D.
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