RESUME OF: MILLER FRANKLIN RHODES II
PROFESSIONAL SUMMARY
Possesses over twelve years in the IT industry as an application
developer/analyst with extensive experience in providing production and
application support. Designed and developed a proprietary a customer issue
tracking system for large energy company. Position involved taking customer
calls, troubleshooting production problems, and changing existing code if the
determined cause was a programming error. Excellent verbal and written
communication skills. Comfortable interacting with peers and managers at all
levels.
TECHNICAL SKILLS
Operating Systems: Windows NT / 2000, Novell Netware, UNIX
Languages: PowerBuilder (v2.0 to v10.0), SQR, SQL, PL/SQL
Software: Oracle 8i, Sybase 9/10, MS SQL Server (2000, 2005), PFC 6.0
Applications: Customer Care Toolkit (proprietary), MS Office, MS Project
Energy Trading Apps: GASMAN, GTS, Altra GMS (Caminus), Epsilon (Sungard)
PROFESSIONAL EXPERIENCE
Spectra Energy, Houston, Texas July ’06 to May ‘08
Lead Developer
Provided production support for an existing Powerbuilder 9.0 application
Developed enhancements to that application based upon new user requirements
Gathered and documented all user requirements for a new system involving the
management of cash flow for large pipeline construction projects
Developed a thorough understanding of the overall business of my user group
Created the functional and technical design for the application
Designed the structure of all database tables and defined the relationships
between them.
Performed most programming tasks in the construction of the application.
Written multiple Database stored procedures and query programming using T-SQL
Was later asked to lead two additional developers when the scope of the project
increased.
Provided technical support to my user group for many non-Powerbuilder related
issues – no problem was left unsolved
Provided troubleshooting assistance for a new PeopleSoft implementation when
several critical issues remained unsolved
Rhobuck Group. Houston, Texas October ’04 to June ‘06
Internet Business Owner
Ran two internet businesses from my home. Nutritional and domain sales.
Energy Solutions International, Houston, Texas January ’03 to September ‘04
Support Analyst
Provided production support for four large oil and gas companies using our
software.
Part of a project team tasked with the design and development of additional
functionality for a small Risk Management package.
Resolved any customer issues reported for that package as well as our trading
software (GASMAN) and gathering / transportation software (GTS).
Was required to perform the technical design and development for enhancements to
each system.
Achieved a level of system stability where only one customer had reported any
issues in the last two months.
Technologies utilized were PowerBuilder 7.0, Sybase SQL Server.
Performed technical design and database design for a customer issue tracking
system developed in-house. This system, the Customer Care Toolkit, was developed
using the C sharp and the .Net framework.
Worked with potential users of the system to capture their data and properly
identify required screens and reports.
Milestones for the project were maintained using MS Project.
MI Drilling, Houston, Texas September ’02 to December ’02
Developer/Analyst
Helped project team complete development of an inventory tracking system for oil
field equipment.
The technologies utilized were PowerBuilder 6.5 and Oracle 8i.
Performed extensive unit testing of screens and system testing of processes.
Wrote several stored procedures using PL/SQL.
The system was using a pre-existing system as the starting point.
Reliant Energy, Houston, Texas January ’02 to August ’02
Analyst
Assumed responsibility for completion of the implementation of two large
software packages: Sungard’s Epsilon and Altra’s GMS (now Caminus) both with an
Oracle v8.1.7 backend.
Worked closely with both vendors to ensure that deliverables were met and did
extensive gap analysis to identify the absence of any desired functionality.
Wrote several triggers and stored procedures using PL/SQL to populate five audit
tables for reporting purposes, as the Caminus product was lacking some audit
capability.
Wrote several MS Access macros to address several user-reporting needs.
Worked with the Chief Risk Officer to put together a MS PowerPoint presentation
outlining the total project timeline from it’s beginning to the present and
detailing significant events.
Energy Solutions International, Houston, Texas December ’99 to January ‘02
Developer/Analyst
Dramatically improved the marketability of two fairly immature software products
through extensive design and development.
Participated in the implementation of a Risk Management software package at a
client site.
This involved the design and development of several enhancements to the product
using PowerBuilder 4.0 with a Sybase, SQL Server 7.0 backend. The customer was
highly dissatisfied prior to my involvement.
Upon completion of the implementation, the product went into production and the
client enthusiastically agreed to serve as a reference.
ESI took on a twenty-day implementation of a single pipeline gathering system
using PowerBuilder 7.0 and MS SQL Server 7.0.
Designed and built the Nominations, Confirmations, and Allocations process with
functional input from two of our team members.
Provided an end result of a fully functional Gas Transportation / Gathering
system that ESI is now marketing to several gas companies in South America.
Union Carbide, Houston, Texas April ‘99 to October '99
Developer/Analyst
Participated in the re-write of a system used to track the physical properties
of various chemicals using PowerBuilder 6.5 with an Oracle 7.0 backend.
Was responsible for the translation of units conversion program from Pascal to
Powerscript.
The system that existed previously was written primarily in HyperCard, a
language unique to Apple computers.
Produced several Stored procedures and triggers using PL/SQL.
Engage Energy, Houston, Texas November '98 to March '99
Developer/Analyst
Helped complete the requirements gathering phase for the Confirmations module of
a Gas Marketing system.
Completed the functional and technical design of the entire Confirmations
module.
For the Physical Deal Entry group, developed the screens responsible for
tracking and maintaining gas prices in the system using PowerBuilder 6.5 and PFC
6.0.
Service Corporation International, Houston, Texas May ’98 to November
‘98
Developer
Responsible for completion of four large SQR reports.
Completion of this task involved extensive interaction with three user groups to
collect requirements, gathering feedback on work to date, and obtaining signoff
on different phases of development.
Each report required considerable testing and entry of large volumes of test
data.
During downtime while issues were being resolved, began making bug fixes to the
client’s PowerBuilder 5.0 application.
This involved being assigned a TPR (problem report) and addressing it before
being assigned another one.
Texaco, Houston, Texas February ’97 to May ‘98
Developer
Supported a large Gas Transportation system and the accompanying accounting
module.
Developed using PowerBuilder 4.0 with Sybase as the backend.
Responsible for taking customer calls, troubleshooting production problems, and
changing existing code if the determined cause was a programming error.
Debugged and wrote several T-SQL stored procedures, triggers
Solely responsible for the installation of a scheduling package developed using
PowerBuilder 5.0 known as BatchMan.
Was in constant contact with the vendor and helped them to correct several
programming errors in the package from the Beta version.
Performed maintenance of this application in Production and the scheduling of
reports
Participated in the migration of primary applications from PowerBuilder 4.0 to
PowerBuilder 5.0 with PFC.
Performed continued maintenance of our primary applications and the BatchMan
application allowed me to attain a high proficiency with PowerBuilder 5.0.
Continental Airlines, Houston, Texas October ‘96 to December ’96
Developer
Assisted with a high velocity effort to customize Dun & Bradstreet’s Human
Resources software to meet the specific needs of the customer.
Developed and customized application with PowerBuilder 4.0.
Wrote a large number of stored procedures.
BSG Alliance / IT, Houston, Texas July ‘92 to October ’96
Consultant
Performed consulting and programming services for several clients, which
included Compaq, Tenneco Gas, Union Pacific, McDermott Inc., and Phoenix
Newspapers Inc.
Developed several applications using PowerBuilder ,Sybase and BSG’s foundation
class Blueprint.
Selected Engagement – McDermott Inc Worked on applications using
Powerbuilder/Sybase and involved in heavy SQR Reporting
Selected Engagement – Tenneco Gas
Performed as technical lead in the PowerBuilder 3.0 area for a Gas Marketing
system.
Generated technical specifications for the application.
Assumed functional and technical lead responsibilities for the final three
months of Phase I of the project when project lead had to roll off prematurely.
Acted as team lead for the User Acceptance test phase of integration of a large
gas transportation system.
Managed the relationship with the customer and did code releases when customer
issues had been addressed.
Other duties included: making fixes to PowerBuilder 4.0 and SQR code, testing
code changes before release to the customer, and reporting the progress of the
effort to management at weekly intervals.
EDUCATION
Rice University - 1992
Bachelor of Science, Mechanical Engineering
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