Jon Kilburn
2043 Barrett Drive
Frisco TX 75034
Phone [Send email to request phone number] 12-0785
Office (214) 387-8833
Cell (214) 507-3486
Fax [Send email to request phone number] 12-4089
Email: JKilburn@VividSoftware.com
Website: www.vividsoftware.com
Summary of qualifications
1989 - Current
Senior Systems Design Architect / Analyst
* SAP Project Management for numerous companies
* SAP Specialized Printing solutions
* Developed SAP interfaces to Nokias systems using SAP/BAPI interface
* SAP ABAP development
* Worked with Mystic Tan to implement mySAP for ERP
* Worked with numerous companies implementing and overseeing SAP/CRM
installations/configurations
* Extensive experience with the Microsoft CRM product and Interface/database
knowledge
* BMC / Identify West Coast Regional Manager for Professional Services.
Responsible for managing customer relationships and consultants times. Also
responsible for building and maintaining implementation plans which were designed
to follow the Identify ADOPT methodology.
* BMC / Identify Customer Workflow analysis, Project Management, Statement of
Work development and Sales Support.
* BMC / Identify Remedy AR Development and Customizations
* BMC / Identify AppSight custom connector development and product training.
* Managed the deployment and delivery of BMC / Identifies largest sale (1.2
Million) to EchoStar / Dish Network.
* Earned additional Professional Services follow on business from EchoStar,
based on the performance of AppSight product delivery.
* Managed Consultants and Clients using Siebel.
* Assisted in decision making on director calls and management meetings.
* Designed customer follow on business materials by creating programs such as a
quarterly professional services training and refresher course.
* Helped numerous clients integrate Flash applications with Salesforce.com
* Migrated clients from different CRM systems (including Siebel and Sales Logic)
to Salesforce.com
* Data imports into Salesforce.com
* Managed numerous Salesforce.com Consultants, for various other companies.
* Architected and built numerous Salesforce.com Customer implementations.
* Salesforce.com APEX programming
* Salesforce.com Custom APEX Pages
* Salesforce.com Visual Force Development
* Salesforce.com Custom S Control Development
* Salesforce.com Custom Workflow Development
* Salesforce.com API calls and web service integration
* Salesforce.com Custom Integration Projects
* Flash Game Development of slot machine, poker and keno games for sweepstakes
gaming company using Flash 8 and CS 3
* Flash Game Development Using XML, Web Services and Data providers to talk to
SQL databases using Web Services developed in C# and Mono (to run on Linux
backend w/ MySQL) in both Flash 8 and CS3
* Flash Game Development for multiple platforms using Flash 8 and CS3
* Flash Application Development for McDonalds Filet-o-Fish sharkbait game,
Morning Impaired and McRib websites.
* Flash Development of the CMT Ty Murrays Celebrity Bull Riding Challenge.
* Consulted with CyberArts and Mansion.com to develop and maintain the
Mansion.com online Poker Software System.
* Helped companies make the transition from Windows to Linux.
Education 1990 - 1992
Penn State
Associates in Computer Science
Professional experience
2008 - 2009
Genesys Consulting Group LLC
Frisco, TX
Director of CRM Professional Services
* Salesforce.com APEX programming
* Salesforce.com Visual Force Development
* Salesforce.com Custom APEX Pages
* SAP Project Management for numerous companies
* SAP Specalized Printing solutions
* Developed SAP interfaces to Nokias systems using SAP/BAPI interface
* SAP ABAP development
* Worked with Mystic Tan to implement mySAP for ERP
* Worked with numerous companies implementing and overseeing SAP/CRM
installations/configurations
* Managed Consultants and Clients using Salesforce.com
* Created Custom Salesforce.com Objects and Workflows specific to the companies
needs.
* Assisted in decision making on director calls and management meetings.
* Designed customer follow on business materials
* Helped numerous clients with integration into Salesforce.com
* Designed and implemented custom feeds into Salesforce.com
* Migrated clients from different CRM systems (including SugarCRM and vTiger) to
Salesforce.com
* Data imports into Salesforce.com
* Managed numerous Salesforce.com Consultants, for various other companies.
* Architected and built numerous Salesforce.com Customer implementations.
* Salesforce.com Custom S Control Development
* Salesforce.com Custom Workflow Development
* Salesforce.com API calls and web service integration
* Salesforce.com Custom Integration Projects
2007 - 2008
BMC Software
Dallas, TX
West Coast Regional Manager
Professional Services
* BMC / Identify West Coast Regional Manager for Professional Services.
Responsible for managing customer relationships and consultants times. Also
responsible for building and maintaining implementation plans which were designed
to follow the Identify ADOPT methodology.
* BMC / Identify Customer Engagement Management.
* BMC / Identify Customer Workflow analysis, Project Management, Statement of
Work development and Sales Support.
* BMC / Identify Remedy AR Development and Customizations
* BMC / Identify AppSight custom connector development and product training.
* Managed the deployment and delivery of BMC / Identifies largest sale (1.2
Million) to EchoStar / Dish Network.
* Earned additional Professional Services follow on business from EchoStar,
based on the performance of AppSight product delivery.
* Managed Consultants and Clients using Siebel.
* Assisted in decision making on director calls and management meetings.
* Designed customer follow on business materials by creating programs such as a
quarterly professional services training and refresher course.
* Customer Support Portal creation and support.
* BMC / Identify AppSight product training.
* Utilized Siebel to track projects, ADOPT status and other targeted
objectives.
* Oracle I-Time for employee management.
* PlanView for Billable time entries.
* Concur for Expense Reporting
1997 - 2007
Vivid Software Dallas, TX
President
* Salesforce.com Custom S Control Development
* Salesforce.com Custom Workflow Development
* Salesforce.com API calls and web service integration
* Salesforce.com Custom Integration Projects
* Flash Game Development of slot machine, poker and keno games for sweepstakes
gaming company using Flash 8 and CS 3
* Flash Game Development Using XML, Web Services and Data providers to talk to
SQL databases using Web Services developed in C# and Mono (to run on Linux
backend w/ MySQL) in both Flash 8 and CS3
* Flash Game Development for multiple platforms using Flash 8 and CS3
* Flash Application Development for McDonalds Filet-o-Fish sharkbait game,
Morning Impaired and McRib websites.
* Flash Development of the CMT Ty Murrays Celebrity Bull Riding Challenge.
* Maintenance of CyberArts / Mansion Poker Server Software, Back Office Software
and Client Software. Utilizing ASP.NET and C#, MySQL Clustered Servers, SuSE 9.3
Enterprise and C++.
* Development of the Mobile ID Check software utilizing C# and Compact .NET
framework for CE.NET
* Development of the DigiTrax Warehouse Management System utilizing MySQL 5 (and
SQL Server for some installations), C# and the Compact .NET Framework, ASP.NET
and XML. Implemented in two versions one for Windows using ASP.NET and SQL
Server the other for Linux using Mono and MySQL 5.
* Development of the Sportron Replicating Sales / E-Commerce Site.
* Development of the Cooper Power Systems Edison Modular Switchgear Pocket PC
application in Visual Studio .NET 2005 using C#, Enterprise Libraries and SQL
Server 2005.
* Developed the Cooper Power Systems Virtual Front Panel Pocket PC application
to talk to Embedded hardware over 802.11 Wi-Fi for setting switch values and
clearing errors on Power Line Re-closers, using C# and Visual Studio .NET 2003
* Developed the Lumenis Duet and Xanos Embedded Windows CE.NET (with platform
builder) control systems using Windows CE.NET, Platform Builder and eMbedded
Visual C++ 4.
* Wrote "Palm Programming In Basic" for Apress.
* Co-author of Apress Book "Enterprise Reporting with VB and .NET"
* Involved with organizing, planning and writing the conference outline for the
European PDA Developers Conference
* Data warehousing and integration using OLAP services
* Development of the Nokia Global Production Tracking System for use on the
Nokia 9200 series Communicator.
* Development of Surgical Kit Replacement System for use on Nokia 9200
communicator and Sony/Ericsson P800 model phones.
* Development of AppForge GolfPro sample application for Symbain OS powered
devices phones running series 60 and series 80.
* Development of Compact .NET and WinForms application(s) for SureQuest Systems
to perform Patient Assessment utilizing ASP.NET, C# and WebServices.
* Development of WebService for Nokia to move data between internal systems and
external systems for Vendors using C# and .NET.
* Development of a variety of Websites utilizing the .NET platform including
3BidsOnlline.com and CapitolCrowd.com.
* Development of Console Based C# applications to gather system logs on multiple
servers for Centex Homes.
* Development of Microsoft Application Center Test (ACT) testing scripts both in
.NET and using the ACT font end.
* Windows Scripting Host (.vbs) script development utilizing XML for system
controlled tasks in an Enterprise Server Farm environment for Centex Homes.
* Development of the Nokia Scorecard Global application using ASP.NET (with VB,
C# and SQL Server 2000).
* Migrated the Best Aeronet Pilot Points system from ASP to ASP.NET (with VB and
C#)
* Developed ASP.NET (with VB, C#) Reporting application for ABC news using
Crystal Enterprise and SQL Server 2000.
* Development of the Shred Trak Palm OS based application for Shred-It
International.
* Development of the Sodexho Mobile Facility Manger application for integration
to Facility Center and Sybase.
* Development of the Palm OS based Raytheon Attendance Tracking and Collection
System for Lockheed - Martin.
* Development of the Palm OS based Mobile Administrator program for school
districts (currently in use by HEB, Keller and Irving)
* Extensive knowledge of Palm OS versions (3.0-5.1)
* Extensive knowledge of Pocket PC / Windows CE versions (3-2003)
* Extensive knowledge of Palm/Pocket PC hardware (Symbol Devices, Toshiba
Devices, Compaq/HP)
* .NET Framework development
* Worked with a variety of Web servers running on different platforms.
* Custom Programming of Retail Auditing software including a desktop and hand
held version. The hand held software runs on both Windows CE 2002 and Palm OS
3.1 and higher.
* COM development to integrated with ActiveSync for CE devices.
* Custom Programming of a Facilities work order maintenance program in the Palm
Pilot OS environment. It runs on a Symbol 1500 (Palm OS ver 3.5) and integrates
with the Symbol bar code scanner
* Custom development of a small inventory extension using the Symbol (Palm
Pilot OS) 1500's to bar code scan a crate of out going inventory. A VB program
generates the barcode labels for each packing crate. The crate is then scanned
"into" inventory and "out" of inventory when it ships.
* Palm Pilot conduit development. I have developed several conduits to link the
Palm Database files to a PC solution.
* Custom development of Palm Query Applications (PQAs). I developed a web site
which can be accessed using the Palm VII(x). This site links to a SQL Server
backend database and then using the PQA to feed the data to a Palm VII.
* Provided Custom Software Solutions to various industries. Including Property
Management, Financial and Pension fund Planning, and Billing for Law firms.
* Currently developing and assisting The Sunglasses Hut with their on line POS
system.
* Developed and deployed the VideoRetailer.com buying collective.
* Primary developer / engineer on the RentalThings.com
* Served as a Profession Witness in corporate software theft case.
* Developed and sold a commercial product for Property Management.
* Utilized various SQL solutions including (but not limited to) Oracle and SQL
Server.
* Created Data Driven application Solutions using Visual Basic.
* Provided Intranet and Internet based solutions utilizing IIS and ASP.
* Office 2000 beta member.
* HTML / Cold Fusion Development.
* Worked with Visual Basic 5/6 and Mobile.NET for Windows CE to develop
applications for the hand held PC.
* Wrote articles on Visual Basic 5 / 6, SQL Server 7.0, Oracle, ASP and IIS.
* Developed Interactive Web Sites using JavaScript, Visual Basic, ASP and SQL
Server.
* Developed ActiveX Components in Visual Basic for server side processing.
* Guest Speaker for CA World 98.
* Published various articles on Visual Basic Programming, including product
reviews and technical articles for a number of Visual Basic Magazines.
1997 - 1998
META Solutions
Warren, NJ
Senior Systems Design Architect / Analyst
* Provided Custom Software Solutions to various Pharmaceutical Clients including
Baxter, Merck & Company, Purdue Fredric
* Developed and deployed an on line Inquiry System (OLIS).
* Developed and deployed on line Case Study Management (CSM).
* Utilized various SQL solutions including (but not limited to) Oracle and SQL
Server.
* Created Data Driven application Solutions using Visual Basic.
* Provided Intranet and Internet based solutions utilizing Citrix WinFrame
Technology
* Guest Speaker for CA World 97
* Guest Speaker for Dallas Developers Group
* Published various articles on Visual Basic Programming
* Assisted With Visual Basic 5 Web Database Development Book
1995 - 1997
Rent Roll Inc
Dallas, TX
Senior Systems Analyst
* Designed Market Survey Analysis software for property Management Companies
(Visual Objects & Visual Basic)
* Utilized SQL Anywhere as SQL back end for testing
* Developed a variety of Internet based Applications for transferring compressed
packet data (Visual Basic / C++).
* Assisted with the Development of Rent Rolls' Executive Information Systems
(Delphi 2).
* Reviewed Delphi Power Toolkit, and Delphi 2 Database Developers Guide for
Delphi Trade Publication(s).
* Guest Speaker for CA-World Technicon, and CA-Expo (Australia)
PUBLICATIONS
Books
* Palm Programming in Basic - by Jon Kilburn and APress
* 10 Things you can do with SQL Server - by Karen Watterson and Wiley Press
* Web Database Design - by Carl Ganz and Sams
Articles and Sessions
* Intro to Flash ActionScript
* Web Services and Flash
* Developing Flash GUI with Web Service Back Ends
* Flash Game Development
* Using the IR Port and working with Callbacks - Article & Session
* Intro to .NET - Session
* Understanding the .NET Framework - Session
* What is C#? - Article & Session
* .NET Embedded Services - Article
* Intro To AppForge - Article
* Intro to NS Basic - Article
* Using the Janus Grid - Article
* Treeview Tips and Tricks - Article
* Creating Java Style Classes in Visual Basic - Article
* JavaScript Basics - Article & Session
* Getting up and Running with Microsoft Active Server Pages - Article
* Configuration and Installation of Internet Information Server - Article
* Web Site Development 101 - Article & Session
* Object Oriented Analysis using Visual Basic - Article & Session
* Cold Fusion, the next wave? - Article
* Creating a SysInfo Class in Visual Basic - Article
* Creating a Snap Grid in Visual Basic - Article
* Visual Basic & the Registry - Article & Session
* Visual Basic Control Arrays - Article & Session
* Super Arrays - Article & Session
* SQL and ODBC - Article & Session
* Data Driven Programming - Article & Session
* And Numerous others available upon request, samples can be found on the Vivid
Software web site (www.VividSoftware.com)
Languages
* Flash ActionScript 2-3
* Flash LITE 1-3
* Visual Basic (version 3 - .NET)
* ASP (and ASP+)
* C#
* XML / XSL / XHTML
* Cascading Style Sheets (CSS)
* Cold Fusion (4-4.5)
* Code Warrior C/C++ (5-8)
* GNU C (Falch.Net toolset)
* NS Basic
* CASL and CASL Pro
* Pocket Studio
* FOURTH
* AppForge
* Java, J++
* JavaScript
* HTML
* Access (version 2 - XP)
* Delphi (versions 1-3, 5)
* Borland C++ Builder
* Microsoft Visual C (4-6)
* Visual Objects (1 - 2)
* CA-Clipper ('86 - 5.2e)
Management Tools
* ETL
* Rational Rose
* Visio
* Microsoft Project
* Power Designer
Related Professional Job History
* Star LIMS, Senior Programmer (Miami FL) 1994 - 1995
* Blue Mountain Software, Senior Programmer (State College PA) 1993 - 1994
* American Business Consultants, Assistant MIS Director (Chambersburg PA) 1991 -
1993
* US Department of Defense Contractor, Programmer Level E6 (Letter Kenny Army
Depot, Chambersburg PA) 1990 - 1991 (Classified Top Secret).
* KSD Enterprises Inc, Owner / Partner (Wellsboro PA) 1989 - 1993
* Luccioni Systems, Contract Programmer (Tioga PA) 1989 - 1991 (Part Time)
* Tioga PC Networks, Contract Network Specialist (Wellsboro PA) 1990 - 1991
(Part Time)
References
Douglas Laney
BMC Software
Email : Douglas_Laney@bmc.com
Fred Seyffert
Summit Technologies
Email : FredSeyffert@sprintmail.com
Michael Thornton
BMC Software
Email : Michael_Thornton@bmc.com
Spencer Yonker
EchoStar / Dish Network
Email : Spencer.Yonker@echostar.com |
