Esmeralda Valenzuela
3622 Block Drive,
Irving, Texas  75038	Phone 817-688-3364
E-mail EsmeValenzuela@gmail.com

Work Experience	November 2005 to May 2006           Fry’s Electronics	Irving,
Texas
E-Cage Associate    
	Stocked incoming product in an orderly manner while maintaining 	overall
cleanliness of area
	Pull items from a pick list for later distribution
	Conducted cycle counts

May 2001 thru December 2004           Hotels.com	Dallas, Texas
Content Specialist     3/03 – 12/04
	Entered information for new listings such as driving directions, 	area
attractions and a short descriptive paragraph
	Administrated an email queue that contained requests to update 			listing
information
	
File Clerk        9/02 – 3/03
	Scanned and named incoming contracts
	Filed completed contracts
	Monitored an email queue that contained new contracts and 	questions about
contracts already processed
Group Sales Coordinator       3/02 - 9/02
	Utilized spreadsheets to track sales, cancellations and balances 	due
	Kept in contact with clients for name changes and payments
	Distributed emails and phone calls to sales agents
	Answered overflow calls
	Contacted hoteliers to confirm reservations or to ensure 	availability
	Created documents such as contracts and invoices
Hotel Processing       5/01 - 3/02
	Confirmed reservations within AS400 system
	Called hoteliers on a daily basis to retrieve confirmation and 	cancellation
information on clients
	Monitored queue for reservations arriving the same or next day

Education	

Spring 2002 – Fall 2002     University of North Texas	Denton, Texas
Major: Psychology with 21 course hours completed 

Fall 2000 – Spring 2001    Angelo State University	San Angelo, Texas
Major:  Psychology  with 30 course hours completed

Skills

Type 40+ WPM