Katherine Jones
                    6921 Shenandoah Dr.
                    Fort Worth, TX 76140
                    Home:  [Send email to request phone number] 93-0993
                    Home 2:  [Send email to request phone number] 68-8135
                    Cell:  [Send email to request phone number] 75-1663
                     Email: [Send email using form at bottom] 





Objective: To find a great place to call home since I have been out of school. 
I love the environment and would like an opportunity to work at home either
entrepreneurial or otherwise, or a great on site opportunity.  I am a
hardworking, dedicated individual who is willing to learn and be the best
employee that I can be for you and your company.  I will also accept contract
work.


Work History:


N.E.W.                                      03/21/2008-present          
Work@Home Technical Support
•	Inbound Home Call Center
•	Troubleshooting technical issues for customers
•	Customer Service
•	Data Entry



Kaiser Permanente                  09/2007-01/2008                  Data Entry
Specialist
Temporary Position for Cornerstone Staffing Temporary Agency  
•	Call Center

Cutco Products                        04/2007-01/2008            
Sales/Independent Contractor
                        
•	Cutlery Business
•	Established client base
•	Show Merchandise
•	Telemarketing Cold and Warm Calls
•	Set Appointments
•	Close Sale
•	Independent Contractor

Daystar Television Network     03/2007-05/2007          Partner Services
Temporary Position for Global Employment Solutions Temporary Agency

•	Data Entry Specialist
•	Customer Service
•	Process partner donations and pledges
•	Contact partners for information
•	Change addresses and phone numbers
•	Submit receipt for donation total
•	Scan checks and apply donation to partners’ accounts
•	Pray with partners
•	Call Center



TD Ameritrade                   01/2007-03/2007                 Customer
Service/Processor
Temporary Position for Cornerstone Staffing Temporary Agency

•	Data Entry Specialist
•	Review Documents for Processing
•	Correspond with Customers regarding accounts 
•	Call Center


Kirby Vacuums                  06/2006-09/2006                  
Sales/Independent Contractor

•	Canvassing
•	Show Merchandise and explain functions of equipment
•	Close sales
•	Independent Contractor
•	Set Appointments
•	Customer Service


Sports Promotions Network  07/2006-12/2006                Sales/Telemarketing

•	Cold Call B2B
•	Pitch 
•	Close Sales
•	Call Center

Clientlogic                          06/2004-05/2005                     
Customer Service
Call Center Representative for Chase Credit Cards
•	Open and close Chase credit card accounts
•	Billing
•	Security/Fraud
•	Credit line increase and decrease
•	Call Center
•	$70,000 per month in Balance Transfer Sales


Foley’s Department Store     2001-2003                           Customer
Service/Sales
Summer Job While Attending School

•	Sales
•	Maintain a clean work area
•	Cash register
•	Customer Service


USA Janitorial Services      08/2000-08/2006                  Administrative
Assistant/
Summer Job While Attending School                             Independent
Contractor


•	Filing
•	Data Entry
•	Faxing
•	Taking Orders
•	Customer Service 



Education:

Paul Laurence Dunbar High School (HSEP)                Graduated 2000

University of Oklahoma                                                   2000 –
present
                                                                                
           141 hours
                                                                                
           Bachelor of Music (pending)
                                                                                
           Current GPA 3.2





Awards and Honors:

Paul Laurence Dunbar High School

1.	National Honor Society
2.	Sophisticated Ladies
3.	Natural Helper
4.	Xinos and Kudos
5.	Captain of Paul Laurence Dunbar Cheerleading Squad
6.	Who’s Who Among American High  School Students
University of Oklahoma:

1.	Carol Bryce Carey Award          2003   Awarded to the singer who shows the
most promise
2.	University Achievement Class    2000   Awarded to top freshmen
3.	President’s Honor Roll                2000-2003    
4.	Dean’s List                                    2000-2005
5.	President’s Achievements Class  2000-2005
6.	National Society of Collegiate Scholars Member


Office Skills: 60 wpm, I 10 key over 8,000 ksph, internet savvy, data entry and
processing, faxing, email, and instant messenger

Office Equipment: Desktop Dell and Laptop Dell, both equipped with DSL modem,
and Windows XP; office hard phone with noise canceling headset, and an all in one
fax, printer, scanner and copier

Special Interests:

Music, Sports, Reading, Writing, and helping others