900 Discovery Blvd. Apt. 1105, Cedar Park, TX. 78613	(847) 903-3399  
Veronicazambrano1@yahoo.com
Veronica Zambrano
Objective	A rewarding and challenging managerial position where my extensive
experience will be further developed and utilized as well as my innovative
talents and dedication to excellence. Desire a position with career growth
potential.
Experience	2004-2007	AIU Online	Downers Grove, IL
Admissions Advisor
	Advise prospective students regarding their education 
	Ability to build relationships 
	Assisted with training
	Communicate and accomplish tasks simultaneously with attention to
detail
	Was responsible for the Spanish speaking prospective students
	150 plus phone calls daily
	Enrolled 4-10 students a month which earned the university $19,000 to
$30,000 per student
	Respectable retention and graduation rates. 
	2003-2004	JAS Forwarding	Elk Grove Village, IL
Ocean Export Operations
	Able to work under high pressure.  Meet deadlines and deliver accurate
work
	Worked closely with Spanish speaking countries
	Able to build and grow relationships
	Communicate and accomplish tasks simultaneously with attention to
detail
	Able to ensure successful month end closing
	Delivered the best customer service
	Prepared and distribute invoice, bills of lading and any other original
documentation in time for shipments departure and arrival at destination
	Worked closely with over seas agents, steam ship lines and domestic
truckers
	Issue quotes and perform follow up calls to ensure future business
	
	2000-2003	DHL Danzas AEI	Franklin Park, IL
Export Specialist
	Team Leader/Team Player
	Trained new employees as necessary
	Worked directly with Spanish speaking countries
	Able to build and grow relationships as well as communicating and
accomplishing tasks simultaneously
	Wrote articles for the company news letter which was distributed world
wide
	Able to work under high pressure. Meet deadlines and deliver accurate
work
	Prepare and distribute invoices, bills of lading and all other
documentation in time for shipments departure and arrival at destination
	Worked closely with over seas agents, steam ship lines and domestic
truckers  
Education	Present	American Intercontinental University Online
	Bachelors in Business Administration with concentration in Operations
Management 
	Graduate September 2008
Assets	Bi-Lingual in English/Spanish. Ability to interact tactfully and 
effectively at all levels. Willingness to learn and develop in a team 
environment. Ability to express oral and written thoughts as well as 
prioritize multiple assignments, plans and schedules. Ability to 
complete work with minimal supervision. Project a positive attitude, 
adapts well and embraces challenging opportunities. Ability to deal 
with critical and confidential information. Great communication and 
organizational skills. Personable and pleasant personality. Creative 
and innovative thinker with a common sense approach to complex issues.
Tips	Wake up every morning and choose to be happy. Don't forget to smile. 
Always help out those in need. Learn from your mistakes and GROW from 
them.