OBJECTIVE
To obtain a position as a network engineer with a dynamic company that can use
my hands-on knowledge and experience in information technology, network design
and troubleshooting.
SUMMARY OF SKILLS
§ Possessing strong architectural and hands-on knowledge of design and
implementation of LAN/WAN technology, hands-on network administration, network
troubleshooting and maintenance.
§ Extensive problem resolution and analytical skills including the ability to
break-fix, troubleshoot, diagnose various network, hardware and software issues
locally as well as remotely via telephone support.
§ Excellent communication skills, both written and verbal. Able to effectively
communicate with non-technical users, technical engineers, third party vendors,
operations, marketing, finance, and senior management. Especially adept to
resolving high-tension/stress situations and solving complex client issues using
available resources.
TECHNICAL SKILLS SUMMARY
Operating Systems: Microsoft Windows 9x / XP/ 2000 Professional, Windows 2000
Server/Advanced Server, Windows Server 2003 Standard, 2003 Enterprise, Red Hat,
Fedora Core, CentOS, Debian, Ubuntu desktop / server, Knoppix, IBM OS400
Protocols: TCP/IP, PPP, PPPoE, PPtP, IPSEC, VPN, SMTP, DHCP, DNS, RIP, EIGRP,
OSPF, BGP
Network Hardware: Cisco 2500, 2600, 3550, 6513 series routers, Cisco 1900, 2900,
2960, 3500, 3560, 3600, 3750, 3900 series switches, Cisco/Linksys Wireless, RAID,
HP Procurve 4000M
Enterprise Applications: Microsoft Exchange 2003, ISA 2000
Desktop: MS-DOS, Windows 3.1x, 9x, 2000, XP, Laptops, Printers, Dell, Compaq,
HP, clones, MS Office 97/2000/XP/2003, McAfee/Norton Corporate Anti Virus,
Macromedia
Firewalls: Zone Alarm Professional, Sygate Professional, Bit
Defender, Linksys router firewall, IP Tables, ISA 2000, Black Ice, Norton
Internet Security, Cisco ASA 5505, ASA 5510, ASA 5520 PIX 506e, Pf Sense
Network Administration: Cisco 2500 and 2600 series routing, Cisco 1900, 2900 and
3500 series switching, Linksys routing, DHCP administration, wireless routing and
administration. Configuration and deployment of hardware from scratch,
implementation of ASA security appliances, network troubleshooting and break-fix,
layer 2 and layer 3 switching
EDUCATION
Hardcore Techies, 2004 Irvine, CA
Tech Professional Academy – Windows 2000/2003, Cisco CCNA training
Tarrant County College, 1996 Hurst, TX
Major: Computer Science
EXPERIENCE:
Independent Contractor 2/2008 - present
Network Administrator, Systems Administrator
DFW area
Filling gaps with short term contracts with IT outsourcing consultants
· Administrated networks based largely on Windows Server 2003
· Gained working knowledge of MS Active Directory
Layered Technologies 2007 - 2/2008
Network Administrator
Fort Worth, TX
Company Description – Layered Technologies is a Plano, TX based self-managed
server hosting company that is pioneering many new innovations in server hosting
with data centers in both Fort Worth and Dallas, Texas.
· Monitored Nagios network monitor over both data centers, responded to alerts
accordingly.
· Tracked down and mitigated DDoS attacks as necessary.
· Administrated multi-data center Cisco and HP network consisting of 30,000
servers over LAN/WAN
· Investigated and worked to correct various latency issues on and off of the
network
· Built out TCP/IP private networks for customers.
· Managed VLAN assignments on EIGRP based network using Cisco infrastructure
with layer 2 switching.
· Implemented security solutions for customers using Cisco ASA adaptive security
appliances.
· Performed remote and on-call work as required.
· Assisted support department as needed to maintain servers running various
platforms such as Debian, CentOS, Windows 2003 server.
· Wrote Policies and Procedures manual for networking department.
· Worked in conjunction with other departments to complete data center audits.
· Worked with engineers to expand network and implement layer 3 switching and
OSPF in new network segment.
· Achievements include being working with roll out and expansion of new network
to fresh data center space, authoring Policies and Procedures manual for
Networking department, streamlining firewall deploy process to new customers.
Rapid Reporting, LLC
2005 - 2007
Software Testing & QC / IDS analyst / Junior Admin / User Support / Technical
Documentation Fort Worth, TX
Company Description - Rapid Reporting is a national provider of pre-funding
income and identity verification products for financial institutions to help
combat fraud.
· Performed application testing and quality control for web-applications
developed by in-house coding staff, using a combination of software including
Selenium IDE, Xpather, and FireBug. Cooperated with lead developer to address
bugs and coding errors located by testing procedures.
· Responsible for monitoring Nagios service alerts, for both on site and off
site data centers, ensuring that any indicated problems were forwarded to the
appropriate administrative personnel.
· Built hardware for new servers, as well as building either base Debian Linux
or Microsoft Windows operating systems to prepare for IT management to assign and
implement services on the new servers.
· Responsible for all RMA hardware and warranty claims for failed hardware such
as drives, motherboards, RAM, etc.
· Used Trac Wiki software to write technical documentation for company
procedures, training procedures, various how-to's, company security policies,
crisis management, data center and service outages, and contingency
documentation.
· Provided general technical support for all users within the company on both
Windows and Linux platforms.
· Monitored network intrusion detection utility Snort through web front end
ACID, built and sent reports to management.
· Assisted in maintaining multi-home tcp/ip network over LAN/WAN connections.
· Administrated AltiGen digital PBX server for a 40 user environment, as well
as serving as technical contact for the company's Verizon Wireless account.
Open Source Specialists
2003 - present
Contract Engineer Fort
Worth, TX
Company Description – Open Source Specialists is a collaboration of enthusiasts
who thrive in working with open source software platforms such as Linux and BSD.
The website, www.opensourcespecialists.com prides itself by giving back to the
open source community.
· Responsible for maintaining and troubleshooting local area network for
company, including any related issues or problems that may arise during
operation.
· Projects successfully implemented include the engineering and deployment of a
functional, production network, including DNS, DHCP, appropriate security, and
Wi-Fi.
· Implemented wireless network using Cisco wireless access points over 802.11
A/B/G
· Implemented network using Cisco hardware over DSL/PPPoE connection.
C I Host
7/2005-11/2005
Network Operations Center Engineer Bedford, TX
Company Description – C I Host is an industry leading mid-level web hosting
company based in Bedford, Texas. With data centers across the country, C I has
been named in the top 50 fastest growing companies in Texas, and has met and
exceeded the industry standards for uptime, customer service, and customer
satisfaction.
· Responsible for monitoring Nagios service alerts for an entire data center
containing 5000 servers, as well as troubleshooting and repairing server, power,
and minor networking issues.
· Built and imaged new servers for customers as well as re-imaging damaged file
systems on corrupted servers.
· Assisted support department as needed to maintain servers running various
platforms such as Debian, Red Hat, Windows 2000 server, and Windows 2003 server.
· Assisted in maintaining multi-home tcp/ip network over LAN/WAN connections.
· Responsible for all RMA hardware and warranty claims for failed hardware such
as drives, motherboards, RAM, etc.
AutoZone, Inc 2003- 2005
Parts Sales Manager Arlington, TX
Company Description – AutoZone is a Memphis, TN based company retailing auto
parts on an international level, with each store containing a sub-network of a
satellite driven WAN spanning the entire U.S.
· Responsible for maintaining and troubleshooting any network issues in the
store that did not require the involvement of the SMS department, managing store
in the Store Manager’s absence, and support and assistance in the training of new
employees.
· Projects successfully implemented include the deployment of a brand new store
in Saginaw, TX from nothing but an empty building all the way to
ready-for-business.
· Achievements include being hand chosen to participate with a management team
designed to improve overall business operations in a high volume/stress store and
environment.
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