Lindsey Bumpass
7770 N College Cir. Apt D
North Richland Hills, TX 76180
940-453-8757


Objective:

To find a career that I can grow in and have opportunities with. I want and need
a job that I can love! I am not interested in a sales or collections position.

Qualifications:

Dependable. Very task-oriented and reliable. Conscientious, dedicated worker.
Computer literate. Very eager to learn. Resourceful, creative, hard-working, and
organized. Quick study.


Education:

2003—2007 		BACHELOR’S OF GENERAL STUDIES DEGREE
	  		 Texas Woman’s University, Denton, TX

Awards:

Texas Woman’s University
Deans List, 2006

Work Experience:

February 2008 to Current 	BACKGROUND CHECKS AGENT /  PERSONNEL MANAGER

-	From February 2008 to August 2008, I processed many background checks for
possible candidates. This included:
o	Process of the online form – checking that the education, employment, and
criminal history came back as applicant stated on their application and without
incident.
o	Use of Taleo, USAFACT.com (a background check processing resource) and
PeopleSoft to update a candidate’s information so that they have a chance to get
hired on.
o	Use of Lotus Notes to contact recruiters for missing information.
o	Customer service via telephone – took calls from recruiters and applicants and
advised them of the background check process and what we needed from them to
continue processing.
-	Moved September 2, 2008 to the Countrywide/Bank of America Transition Team. My
duties include:
o	Maintaining the Countrywide personnel inbox online in which I assisted and
placed issues into their appropriate folders and made cases for them in Oracle
CRM.
o	Verify data that is needed before an associate can be rehired or transferred,
such as their current positions and performance ratings.
o	Process the first steps of transfer and rehire forms, which include verifying
the given information and contacting the recruiter or manager if information is
needed through Lotus Notes.
o	Process tax forms such as A-4s and EDDs by verifying the forms are complete
and have them updated in the Payroll spreadsheet.

November 2007—February 2008		ACTIVATIONS AGENT
					LetsTalk.com, North Richland Hills, TX

-	Quickly learned how to activate cell phones through E-Wave system and
LetsTalk.com’s website.
-	Access Excel and Outlook on a daily basis.

June 2007—September 2007		NEW HIRE ADMINISTRATOR
					2020 Companies, Ft. Worth, TX

- Processed many packets of paperwork for the new employees that get hired at
the    Corporate office and in the field all over the United States.
- Have learned Microsoft Outlook, Quickbooks, and Paychex systems.		
- Input new employees into the above programs in order for them to be paid.
- Interacted with General Managers and Regional Managers all over the United
States via email and telephone interaction.
- Filed and organized thousands of employees’ paperwork into the active and term
file rooms.
- Aided coworkers in various tasks such as pulling files for further use,
putting together welcome packets for new employees, etc.


2002—June 2007		LIBRARIAN ASSISTANT
				Justin Community Library, Justin, TX

- Checked in and out various items for various types of clientele. 
- Customer service included phone answering, faxing, and aiding customers with
computer issues, either technical or personal.
- Adept at Microsoft Office programs such as Word, Excel, PowerPoint, and
Publisher. 
- Adept at Concourse Systems: the library functioning system that holds our
inventory, the list of our patrons, and various items that are needed to maintain
the library.
- Was responsible as a key holder to the library to open and close the
business.
- Was responsible for going through the various sections in the library and
deciding what goes and what stays. If an item has been on the shelf for five
years or more and it has not gone out of the library to someone else, I decided
if it should stay longer or be donated to another individual.
- Helped coworker decorate the library in any theme, whether it was seasonal or
for special programs, such as Texas Summer Reading.

References:

Jennifer Hargrove
Ex-Librarian 
Justin Community Library
Justin, TX 76247
 [Send email to request phone number] 76-2474