WENDY C. HOWE
223 Driftwood Court
Freeport, Texas 77541
(979)709-0657
[Send email using form at bottom]
OBJECTIVE
Seeking a position as a Human Resources professional wherein my experience,
education and organizational skills can lend to increased productivity and
efficiency.
SUMMARY OF QUALIFICATIONS
An administrative professional who is well-versed in the management and
supervision of office operations at the senior executive management level;
technically proficient in planning, writing, and reviewing organizational
policies and regulations. Additional areas of expertise include:
Customer Service Problem Solving
Team Development Time Management
Microsoft Office Suite Research methods
Inventory Management Work/Task Scheduling
Federal Top Secret Security Clearance Written and Verbal Communication
Personnel Management Decision Making A/P and A/R Reconciliation procedures
Schwab Centerpiece/Portfolio Center financial database software
EXPERIENCE
Self-Employed
January
2008-Present
Virtual Business Assistance, Freeport, Texas
• Maintain and reconcile financial databases so as to provide accurate
end-of-month, end-of-quarter, and end-of-year financial reports using web servers
and remote access programs such as PCAnywhere and Gotomypc.com.
• Download daily transaction files using Fidelity, DST Fanmail, TD Ameritrade,
Schwab and NetxPro.
• Upload financial performance web reports using Advisor Square.
• Draft and update Standard Operating Procedure manuals.
• Develop and revise Human Resources policies and employee handbooks.
• Design business cards, brochures and letterhead.
Compensation Specialist
October 2006 - January 2008
Brazoria County Human Resources, Angleton, Texas
• Determined appropriate salary levels and job grade assignments, as well as
recommended proposed salary increases, by participating in salary surveys and
conducting job analyses in accordance with budgetary and compensation
guidelines.
• Assisted County department heads during the annual budgeting process by
compiling all salary survey data into a useable format so that salary
determinations could easily be assigned.
• Prepared and revised all job descriptions for County positions, as well as
maintained updated job description files.
• Maintained merit review system for all new employees and newly promoted
employees to ensure that all received proper consideration for merit pay
increases.
• Assisted Payroll Accountant in adding new positions and upgrading existing
positions in PeopleSoft.
Manager of Employee and Advisor Relations August 2004 - July 2006
Financial Support Services, Lake Jackson, Texas
• Acted as the mid-line supervisor to all employees by managing projects and
tasks to ensure equitable distribution to employees and timely and accurate
completion.
• Ensured overall office efficiency by integrating and managing software
programs and computer hardware, tracking supplies, distributing client e-mail
requests, and screening incoming telephone calls.
• Developed and implemented internal administrative policies and control
procedures, which minimized accounting deficiencies for approximately 50 clients.
• Performed internal staffing and training.
• Performed financial database maintenance and reconciliation on up to 18
clients while managing daily office operations so as to provide accurate
end-of-month, end-of-quarter, and end-of-year financial reports.
Wendy C. Howe Page 2
Test Control and Assistant Operations Officer October 2002 -
September 2004
Seattle Military Entrance Processing Station (MEPS), Seattle, Washington
• Successfully managed and secured over 5,000 federally controlled test items.
• Oversaw the administration of military entrance tests to over 9,500
students/applicants with zero test compromises.
• Monitored and evaluated contracted Officer of Personnel Management Test
Administrators at approximately 200 area high schools and colleges and 5 Mobile
Examining Team sites.
• Successfully increased local high school and college testing participation by
consulting and educating school and city officials on the testing benefits of the
Armed Services Vocational Aptitude Battery (ASVAB).
• Effectively managed and supervised the testing section so as to ensure an
"excellence" rating on both a Command Inspection and a Staff Assistance Visit by
providing ongoing training, performance evaluation and professional development.
• Reviewed and edited the monthly Seattle MEPS e-newsletter and ensured that the
periodical was updated in a timely manner.
Company Grade Officer Strength Manager December 2000 - April 2002
21st Theater Support Command (TSC), Kaiserslautern, Germany
• Responsible for the strength accounting of all company grade officers within
the 21St TSC.
• Directly responsible for the proper utilization, career development and
personnel service support of over 300 company grade commissioned and warrant
officers.
• Successfully monitored officer vacancies and developed redistribution plans so
as to maintain a 93 percent personnel replacement rate.
• Prepared administrative action documents as requested from subordinate units
regarding individual officer transfers, extensions, releases or resignations from
active duty service.
• Wrote and briefed information and decision papers to the senior commanding
officer (two-star General) on current, as well as future, officer strength.
• Initiated, nurtured and maintained excellent relationships with both higher
headquarters and subordinate units.
• Effectively trained internal office replacements.
Chief, Personnel Actions Division December 1999 - December 2000
21st Theater Support Command (TSC), Kaiserslautern, Germany
• Supervised, mentored and evaluated the performance of three soldiers.
• Planned, organized and controlled the processing of military administrative
actions (i.e. awards and badges, civilian incentive awards, enlisted retirements,
compassionate reassignments, overseas separations, permissive TDY requests,
Congressional and White House inquiries, line of duty investigations, and medical
retention boards) for over 23,000 soldiers and civilians in the command.
• Conducted a needs-assessment survey with senior-level managers that identified
and corrected personnel action processing and tracking deficiencies, thereby
increasing efficiency and decreasing administrative action completion times by 50
percent, from 10 days to 5 days.
• Published a 21st TSC Awards Pamphlet; thereby ensuring that all subordinate
commands had current information so as to properly recognize soldier
achievements.
• Processed and met all response deadlines for 97 Congressional and White House
inquiries.
Administrative and Operations Clerk January 1997 - February 1999
5th Military Police Battalion (CID), Kaiserslautern, Germany
• Accurately prepared and tracked over 500 sets of temporary duty travel orders.
• Coordinated and organized the travel/deployment of 38 military investigators
and soldiers on 11 protective service missions.
• Effectively managed the battalion's criminal intelligence database by
reviewing investigative documents for content, accurately extracting facts from
the files and entering case information.
• Ensured all administrative files were accurately maintained by establishing a
user-friendly filing system that allowed senior personnel to easily locate and
file reports and official correspondence generated by 12 subordinate offices.
• Served as the initial point of contact for all newly assigned personnel by
organizing travel arrangements and initiating hotel reservations.
EDUCATION & TRAINING
• MBA, Human Resource Management, City University of Seattle, Bellevue WA,
December 2005
• BS, Management Studies, University of Maryland, European Division, Mannheim
Germany, May 1999
U.S. Army Captain-03, Honorable Discharge on 08/30/2004
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