James E Herrin II
7815 La Cabeza Dr. 
Dallas, TX 75248
(214) 794-3033
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EXPERIENCE:

Circuit City Stores, Inc. — 2006-2009 Customer Service/Operations Lead

Processed product returns and exchanges, resolved warranty disputes, maintained
a high level of inventory integrity, trained other associates on company policies
and procedures, lead operations of store, performed daily safe audits involving
large amounts of cash, answered multi-line store phones and directed customer
calls accordingly.

Racetrac Petroleum, Inc. — Summer 2006

Manned cash register, Stocked product, cleaned facilities, operated VEETER-ROOT
System and answered store phone.

Viki Hall Staffing, LLC — 2006

Waitstaff for special events in and around Dallas, and the Zodiac Room at Neiman
Marcus North Park Mall.

EDUCATION:

University of Texas at Dallas — Bachelor of Arts in Political Science with a
concentration in Constitutional Law; Degree in Progress
Rowlett High School — Diploma, 2006

SKILLS:

Cash register trained, proficient in Microsoft Office, Windows XP and Vista,
dispute and conflict resolution, professional phone voice and etiquette,
technical/professional writing and editing, leading small groups and action
committees, delegating responsibility and supervising results.

EXTRACURRICULARS:

Public Relations Committee Member, Zeta Beta Tau Fraternity, Zeta Upsilon 2007
Organized social events with Panhellinic sororities, maintained public image of
fraternity, liaison to university administration. 

Ritual Chairman, Zeta Beta Tau Fraternity, Zeta Upsilon 2007-2008
Coordinated, planned, and oversaw all ritual activities including initiation,
graduation, and esoteric ceremonies. Responsible for a committee of seven, and
reported to chapter Brotherhood Development Director.

Brotherhood Development Director, Zeta Beta Tau Fraternity, Zeta Upsilon 2009
Responsible for organizing and carrying out brotherhood and team building
exercises, oversight of Ritual chairman and committee, responsible for
coordination and communication between the fraternity and its advisors, manage a
large budget with considerable discretionary funds, delegate tasks and
responsibilities to a “committee of the whole” of seventy plus.

Editor in Chief,  Its Still Great To Be a Zebe alumni publication, Zeta Beta Tau
Fraternity, Zeta Upsilon 2009
Responsible for delegating writing assignments to staff, writing an op-ed
column, editing others’ work for grammatical and other errors as well as for
space and content, ensuring that all assigned deadlines are strictly adhered to
and holding staff responsible for infractions. Its Still Great to Be a Zebe  is a
bi-weekly alumni information update newsletter style publication of the Zeta
Upsilon chapter of the Zeta Beta Tau Fraternity.