Paul G. Ruben
12231 Huntington Venture,
Houston, TX 77099-3801
Phone  [Send email to request phone number] 79-0573Fax  [Send email to request phone number] 79-0573E-mail [Send email using form at bottom]

Summary of qualifications	
Education
Houston Community College
Certification Computer Programming Visual Basic HTML
A+ Certified Computer Repair Technician CompTIA
Network+ Certification CompTIA
Novell Netware Network Administrator
MS Word, PowerPoint, Windows XP, 2000, NT
MS Outlook & Outlook Express
BS Christian Leadership
Associate of Science Network Support Network Implementation and Support
Professional experience	2007- 1/31/2009 
TeleTech Holdings Englewood CO
At Home Agent Time Warner Cable LA. And Customer Service Rep. Best Buy Dot Com.
Troubleshooting digital receivers, cable modems, and Digital Phone Service, and
Quality Control. Also handling billing and Online accounts and orders.

1999 - 2006
P & D Services	Houston, TX
Technical Support Rep. & Field Service Technician
Troubleshoot and Resolve all Hardware and Software Issues as well as all
connectivity and wireless networking issues, Troubleshoot and Repair Computer and
Network Issues in the field, also designed and implemented computer systems to
customer specifications 

Objective:
Troubleshoot and Support all Computer, Network and Internet Connectivity Issues.
Excellent Customer Service Rep with billing and order experience.