Robert Wingate
2707 Thorncreek Lane
Fort Worth, TX 76177
Mobile: [Send email to request phone number] 62-2587
Home: [Send email to request phone number] 91-2855
robert.wingate99@gmail.com
SUMMARY OF QUALIFICATIONS
Programmer/Analyst with extensive application development and production support
experience. Demonstrated expertise in requirements determination, design,
coding, testing, and user documentation and training. Strengths include
technical development skills in both IBM mainframe and Windows distributed
environments, oral and written communications, results-oriented nature, and a
strong belief and adherence to ethical business practices.
+ Microsoft Certified Technology Specialist, .NET Web Applications
+ IBM Certified Database Administrator for Windows, Linux and UNIX v8.1
EXPERTISE
Platforms: MVS (z/OS) and Microsoft Windows Server
Languages: Visual Basic, VB.NET 2003/2005, VBScript, JavaScript, Java,
PL/1, COBOL, EasyTrieve Plus, JCL, SQL, Python
DBMS: DB2, IMS, SQL Server 2000/2005
WORK EXPERIENCE
INFORMATION SPECIALIST, ELECTRONIC DATA SYSTEMS, FORT WORTH, TX (JUNE 1985 -
CURRENT)
Accomplishments
+ Extracted complete business logic from an undocumented Contract Sales system
using COBOL source code. The resulting specification enabled rewrite of the
system on another platform, eliminating several hundred thousand dollars in
licensing fees.
+ Supported migration of multiple web sites from Windows 2000 Server/SQL Server
2000 to Windows Server 2003 / SQL Server 2005. Took the initiative to understand
differences in software products, and identified transition issues. Then
configured the machines for IIS and SQL Server, including installation of legacy
components to ease the SQL 2005 transition.
+ Co-developed, enhanced and supported a web-based billing detail system that
enabled EDS and Continental Airlines client to significantly reduce mainframe
computer costs.
+ Earned IBM Certified Database Administrator credential on own initiative,
supplying a local base of expertise for DB2 UDB.
+ Provided enhancements and production support for Incident Center and Activity
Reporting System (ICARE – an emergency response application for any airline
incidents) to ensure system availability and functionality 24x7 for this mission
critical business process. Due to the overall success of the application, several
other airlines purchased and now utilize it.
+ Accomplished two major efficiencies as Production Support team leader for
OnePass Frequent Flier system
o Instituted a Run Time Improvement initiative that reduced batch run time
by 25%.
o Created, formalized and documented production support procedures, which
resulted in greater team expertise and productivity.
+ Successfully completed major enhancements for the Agreements and Requisition
subsystems of the System to Integrate Materials and Payables (SIMAP, developed
for the Exxon client).
+ Earned a letter of commendation from Exxon for support of User Acceptance
testing of these changes.
+ Developed internal program documentation standards which were adopted by Exxon
for their SIMAP system. Received letter of commendation from Exxon customer for
excellent service.
+ Implemented EDS System Life Cycle methodology for the BEMIC support team (GM
Buick prototype system). Assisted other groups in overcoming resistance to new
methodology by serving as team leader, providing training, and promoting use of
the methodology.
+ Developed a structured training program for new programmers joining the
Product Description Information System (GM Chevrolet/Pontiac commercial
engineering system) reducing training time by 50% and allowing programmers to
become highly productive in a faster period of time.
Responsibilities
+ Requirements determination
+ Analysis and Design
+ Coding
+ Structured unit and system testing
+ Implementation
+ Technical and User documentation
+ Production support (minor enhancements, problem resolution and run time
improvement)
EDUCATION
M.A. in Speech Communication and Human Relations, Lawrence, KS
B.A. in Speech Communication, University of Texas at Arlington, Arlington, TX
PROFESSIONAL DEVELOPMENT
EDS System Engineer Development program, June 1985
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