Jeannie Langston 
2303 Zephyr Rd
Killeen, TX 76543
Cell:  [Send email to request phone number] 90-8421
[Send email using form at bottom]



Experience
UPS
April 2006 - May 2008
Data Supervisor 
Belton, TX
·correct address information so that the labeling system can read the address. 
·process 9 reports on a nightly basis. 
·add and correct consignees, consignee aliases, and street aliases. 
·Alert shippers of incorrect shipping procedures and incorrect addresses. 
·Assist in adding streets and ranges to database. 
·Troubleshoot problem addresses. 
·Use data entry and ten key. 
·Communicate with other departments for problem resolution. 
·Run the sort. 
·ensure labeling system is operational every morning. 
·Answer phones. 
·Work independently. 
·Meet deadlines.

   

Sallie Mae
June 2002 - July 2004
Customer Service Rep 
Killeen, TX
·Informed Financial Aid officers of status of student loan application 
·Answered phone and emailed Financial Aid officers 
·Advised of Loan process from origination to disbursement 
·Checked credit to determine if Web applications for Parent Plus Loan would be
approved 
·Researched accounts to determine if all the information was correct 
·Contacted other departments to correct a mistake if necessary. 
·Advised on both private and Federal student loans



   
Texas Department of Criminal Justice
November 2001 - May 2002
Correctional Officer II 
Gatesville, TX
·Performed Cell Searches, Pat Searches and Strip Searches 
·Supervised Between 40 and 160 offenders at a time 
·Used Handcuffs, Rifles and Handguns in the Picket and during transportation 
·Trained in Defensive Tactics 
·Wrote Disciplinary action statements when necessary 
·Performed offender Counts to ensure no escapes

   
Inland Service Corporation
January 1999 - May 2001
CP II and Data Entry Op II 
Killeen, TX
·Completed approximately 13 reports per day 
·Completed approximately 10 reports per month 
·Maintained several databases 
·Created Spreadsheets 
·Maintained Spreadsheets 
·Answered Phones and used fax machine and copier 
·Ensured all forms were correct and corrected if necessary 
·Used MS Word, Excel, Access

   

Killeen Daily Herald
August 2000 - April 2001
Staff Reporter 
Killeen, TX
·Wrote Articles on deadline for publication 
·Interviewed in person and over the phone for articles 
·Generated story ideas 
·Wrote religion, chronicles, weather, obituaries, police blotter, front page,
breaking stories, 
·traveled when necessary to get the story

   
Education
Ashford University
October 2010
Bachelor's
Social Science with a concentration in English and Language Arts
Clinton, Iowa
I am pursuing a Bachelor's currently, but will move on to pursue a Masters all
the way up to a Doctorate in English or Creative Writing.

Temple College
May 2009
Associates 
General Studies w/concentration in English
Killeen, TX


   
Killeen High School
May 1993
High School 
Killeen, TX
High School Diploma

   
Quality Employee.
I am motivated to succeed. I have experience with Excel, Word, Powerpoint,
Quatro pro, word perfect, MS publisher, A/S 400, Data Entry, Research, problem
resolution, Internet research, writing articles, letters, statements, essays,
research papers, and many other things. I am eager to learn so if I don't know
what you need me to know I am more then willing to learn. I type approximately 60
words per minute and can do 10-key. 
   
Skills
·MS Word, Excel, PowerPoint, Access, Corel WordPerfect, Corel QuatroPro, MS
Publisher 
·Communicate Effectively both written and oral 
·Can research any subject 
·Filing, answering phones, faxing and copying 
·Can type approximately 60 wpm 
·10-key 
·Use a calculator, scanner, printer 
·Can troubleshoot pc problems and correct if they are correctable 
·A/S 400 
·Data and address corrections 
·Bar code scanners 
·Address maintenance systems 
·Dispatch systems 
·Data retrieval