Julia Michelle Kee
Post Office Box 521							                          Mobile 469-499-6431
Grapevine, Texas 76099						

Objective Statement
I have been involved in a technical sales environment for over twenty years,
focusing on the generation of revenue, engineering communications networks, and
management of sales offices.  During this time, I have also been following a path
to accomplish a separate goal, which involves hospitality and cuisine with a
focus on service to the customer.  One of my lifelong ambitions includes becoming
an integral part of an incredible restaurant or hotel which caters to the
clientele, pursuing their every desire in both ambiance and the culinary arts.
During this quest, I have also been improving my business skills and experience
to handle any task presented to insure the integrity and success of any industry
pursuit.  My mantra is “Whatever it takes to get the job done…and achieve
excellence.”

Professional Experience
US Census Bureau		Highland Village, Texas	3/09 – 6/09
Help Desk/HHC Technical Support

•	Involved in performance of project task for US Census Bureau, supporting geo
mapping of locations. Handheld device information was gathered in preparation for
the Decennial 2010 US Government Census.
•	Worked at local office in the Denton Region; answering Help Desk inquiries
regarding the use of new technology (GPS, Cell Phone, Minicomputer) to prepare
for the Non Response Follow-up Unit, office administration for payroll, and
recruitment.

GTE/Verizon     Irving, Texas     6/95 -12/01
Telecommunications/Single Source Provider for Networks Data Sales Engineering

•	Performed comprehensive needs analysis, developed designs for voice/data/video
networks with primary focus on demonstrations, bandwidth usage, consulting
services for LAN/WAN strategy, video teleconferencing, internet connectivity,
redundancy, security, and management.  
•	Provided technical sales support for customer networks; utilizing GTE’s
network services, plus related data communications and internetworking hardware.
Extensive coordination of customer, company, and vendor resources for successful
completion of proposed network designs.  
•	Created technical pricing strategies to generate new revenue into major
accounts. Special projects with vendors: telemarketing, seminar promotion,
training, new procedure development, implementation, lead management, literature
inventory, and web page development for engineering division. Leadership role in
implementing new technologies within company structure through planning and
executing Tech Talk, technical lunch meetings paid for by vendors promoting new
products.
•	Extensive use of Microsoft Office Suite, CQI Pricing Program, COPS GTE
Proprietary Ordering system, Emergency Product Request System.  Major customers
were Texas Instruments, Xerox, Texas A&M, Abbott Labs, ST Microelectronics,
Baylor University, Wylie ISD, The Associates, EDS, and the State of Texas.
•	President’s Team Leadership Award 1996- Education Team
Certificate of Achievement for Outstanding Effort in BICS and Data Team Support
United Way Campaign Volunteer – 6 Years
Salesmanship Club Volunteer/Byron Nelson Golf Tournament – 4 Years 





Wiltel/LDDS WorldCom     Dallas, Texas     4/94 – 6/95
Single Source Provider for Networks/Account Management Representative

•	Provided pricing and design of commercial and carrier, private line and frame
relay networks, for a base of customers producing revenue of over $200,000 a
month, also new business accounts.  Acted as customer liaison for ordering
process, provisioning through installation and management.
•	Maintenance and update of statistical data relating to maintenance, growth and
trend analysis, for accounts such as: Pagenet, Southwest Securities, Bank of
Texas, Crescent Hotels, Dr. Pepper, Arthur Anderson, and Brinks Home Security.

Southwest Network Services/Netsolve     Dallas, Texas     11/92 – 11/93
Single Source Network Provider, Private Backbone
National Sales Support Manager for Administrative, Engineering, Application
Support

•	Service oriented interexchange carrier, inclusive of lines, equipment, and
management services.  Network outsourcing services, disaster recovery
(redundancy), and security were primary focus.
•	Built partnership and nurtured relationships with established clients,
vendors, and potential new business to provide advanced network design, pricing,
install, management, and maintenance for communications networks; involved pre
and post sales support.
•	Team was responsible for maintaining 25% of existing company business, along
with improving reliability of network, increasing productivity, and cutting fixed
operating costs.  Instrumental in solidification of accounts such as: Central
Freight, EDS, and Southwest Securities.  Developed a nationwide network for the
largest paging company in North America, Pagenet, assisting in customer design
and purchase of network lines, as well as equipment, for over 200 sites
nationally.

MICOM/British Telecom     Irving, Texas     8/85 – 6/92
Leading Manufacturer of Multiplexers and Digital PBX
Sales Staff Support Specialist for Central Office Administration – Dallas,
Houston

•	Worked as primary resource for two National Vice Presidents, supporting
clients to provide proposals/bids on voice/data/video network design. Managed
office administration; including phone reception, internal and external
correspondence (utilizing Microsoft Office Suite), office expenditures, and
temporary staff positions.  Development of Sales and Marketing Plan, aided in ISO
strategizing, technical information dissemination, new reporting procedure
development, and implementation to improve productivity.
•	Special projects with vendors included telemarketing, promotion of training,
seminars, lead management program, feedback and analysis program, prospecting
from industry lists, evaluation of potential clients, and signing new
integrators; with coordinating demonstrations, equipment for trade shows,
arranging all sales meetings.
•	Customers included: Pagemart, GTE, MCI, SWB, HP, AT&T, FAA, Texas A&M, Los
Alamos, McDonnell Douglas, White Sands Missile Range, Rockwell, and Chevron USA.

Summary of Technical Qualifications
My path began with a leading software/hardware manufacturer providing pre and
post sales support, progressing to single source providers of devices and
networks, with complete service offerings.  I have acted as a liaison for
vendors, distribution channels, network service providers, customer service
organizations, clients, and Corporate Headquarters.  I have been technically
oriented to handle local and wide area network architecture, with an emphasis on
videoconferencing technology.  All of my training has been service oriented to
provide overall customer satisfaction; and I am familiar with all phases of
technical marketing, focusing on sales strategies.  I have excellent
organizational skills with attentiveness to detail in multimedia applications,
utilizing various communication protocols and standards.