RHONDA K FOUSE
2299 CR 3217
ATLANTA, TEXAS 75551
[Send email to request phone number] 56-6976{CELL}
KE5DKY342004@NETZERO.NET
OBJECTIVE
Seeking a challenging and responsible position offering opportunities for
professional growth and advancement where experience and proven ability would be
of value.
HIGHLIGHTS OF QUALIFICATIONS
Highly skilled administrative professional with more than 10 years experience
that is committed to service while efficiently maintaining a high standard of
office decorum and following policies and procedures. Composed and cooperative in
high anxiety situations, rational and fair in decision making, receive direction
well and flexible in responsibilities, and good communication, organization and
leadership skills. Experienced with Microsoft Office (Word, and Outlook). Capable
of operating all general office machines such as: telephones switchboard, fax
machine, copy machine, printers, scanner, etc.
GENERAL OFFICE EXPERIENCE
1 Type 40 WPM & Experienced with 10 keying
2 Maintained personal books, files and confidential matters.
3 Typed correspondence from marginal notes and verbal instructions.
4 Typed and recorded complex personal information on records, files and forms.
5 Answered phones and questions regarding policies and procedures
6 Prepared clear, concise and accurate reports.
7 Established and maintained cooperative working relationships with all
personnel in the course of work.
8 Made rational and fair decisions to ensure integrity and productivity
9 Prepared invoices, reports, memos, letters, financial statements and other
documents, using word processing, spreadsheet, and database.
10 Read and analyzed incoming memos, submissions, and reports in order to
determine their significance and plan their distribution.
11 Opened, sorted, and distributed incoming correspondence, including faxes and
email.
12 Filed and retrieved documents, records, and reports.
13 Greeted visitors and determine whether they should be given access to
specific individuals.
14 Prepared responses to correspondence containing routine inquiries.
15 Performed general office duties such as ordering supplies, maintaining
records management systems, and performing basic bookkeeping work.
CUSTOMER SERVICE EXPERIENCE
1 Customer service professional with excellent personal and interpersonal
skills, on the telephone and face-to-face.
2 Concerned and Committed to meeting high standards for quality services and
customer satisfaction.
3 Demonstrates strong communication skills and ability to establish rapport with
clients.
4 Established friendly yet professional atmosphere that promoted attentive
customer service and respect for co-workers
5 Led by example to coach other co-workers in customer communication and making
the customer feel welcome and appreciated.
SKILLS & ABILITIES
.Good communication skills, including listening and speaking
•Creative thinking and problem solving
•Organizational effectiveness and leadership
•Have excellent interpersonal, written, and oral communication skills
•Accept supervision well and work well as a team member
•Tasks oriented and have an excellent attendance record
•Highly motivated to excel in new career
•Optimize productivity through individual and team effort
WORK EXPERIENCE
09/2007 - 02/2008
Guard Line
Sewing Mfg.
12/2006 - 03/2007
Total Stop, LLP
Cashier/Clerk
5/2006 - 10/2006
Jordan Crossing Home Health Texarkana, Texas
Health Aid
4/2006 - 7/2006
Handy Pak Texarkana, Texas
Cashier-cook
12/2003 - 12/2005
RTP Co Fort Worth, Texas
Production, molding, maintenance, shipping and receiving
12/2001-11/2003
Arlington Memorial Hospital Arlington, Texas
Pacient Registrar
EDUCATION
5/1988 Haltom Sr. High US-Texas-Fort Worth
High School Diploma
Computer processing, typing, and business management
11/03 - 2/04
TCCC Ft Worth, Texas
Human Relations 410
Public Relations 1350 |