DULCE M RUBIO
131 E ZARAGOSA ST
UVALDE, TX 78801
[Send email to request phone number] 78-4893 ( Home )
[Send email using form at bottom]
Career Objectives
To obtain a position with an established organization that will utilize my
computer knowledge, strong people skills, organizational abilities, and office
experience.
Summary of Qualifications
I am familiarized with Microsoft Word, Windows, Excel, and Powerpoint. I type 45
wpm and am fluent in Spanish. Have strong communication skills with the public
and have over 5 years of receptionist experience.
Work History
Jul 21, 2006 - Oct 20, 2008 B&W Finance - Uvalde, Texas
Manager
Operated business during office hours. Ran daily and monthly reports. Solicited
new customers and balanced check book with operating cash for existing customers.
Jan 21, 2002 - Jun 21, 2006 Uvalde Memorial Hospital - Uvalde, Texas
PBX Operator/Registration Clerk
I operated telephone switchboard and provided information for internal and
external calls. Greeted persons entering establishment and determined purposed
for their visit and directed them to correct destination. I filed and retrieved
medical records for business office and emergency room physician. Frequently used
copier, faxes, and recorded information by using computer.
Mar 15, 2001 - Jan 21, 2002 McDonalds Restaurant - Uvalde, Texas
Crew Chief
Worked as needed in grill preparing food, drive-thru taking orders over intercom
and processing order to computer. Worked as a cashier taking direct orders for
customers and getting their order. Also helping in lobby when needed cleaning
restrooms, floor, and tables.
Feb 18, 1998 - Mar 15, 2001 H-E-B - Uvalde, Texas
Cashier/Carryout
Scanned customer's groceries, accepted payment, and carried their groceries to
vehicle.
Dec 16, 1997 - Feb 18, 1998 McDonalds Restaurant - Uvalde, Texas
Cashier
Worked as a cashier taking and serving customer orders and took payment.
Education
Jan 2009 - Dec 2010 Everest University Online - Tampa, Florida
Education Level: Bachelors Degree
Major: Business Administration
Graduated: No
GPA: 3.75
May 2001 Sul Ross State University - Uvalde, Texas
Education Level: Bachelors Degree
Major: Business Administration
GPA: 2.7
Total Hours: 21.0
Graduated: No
Aug 1998 - May 2001 Southwest Texas Junior College - Uvalde, Texas
Education Level: Associates Degree
Major: General Business
GPA: 2.5
Total Hours: 90.0
Graduated: Yes
Training
Apr 18, 2006 Department of State Health Services
Radiological Emergency Preparedness
Recognizing in such a case a disaster with radioactive spill and learning the
amount of radiation in area to prepare for the worse.
Status: Completed
Sep 06, 2005 Emergistics, Inc,
CBRNE Terrorism and Decontamination Operations
Prepared for a Decon Response Team in an event of a terrorist act, overexposed
fertilizers, health care workers overexposed to radioactive materials or
laboratory chemicals.
Status: Completed
Computer Skills
Typing Speed: 45 Words Per Minute
Internet Browser (Netscape, IE, etc) Peripheral Devices (Scanners, Printers,
etc) Personal Computers Presentation Software (PowerPoint, etc) Spreadsheet
Software (Lotus, Excel, etc) Word Processing Software (MS Word, etc)
Language Skills
English - Excellent ( Read Write Speak )
Spanish - Excellent ( Read Write Speak )
Occupational Experience
File Clerks ( 5 yrs 0 mos )1. Assigns and records or stamps identification
numbers or codes to index materials for filing. 1 to 2 years
2. Authorizes or documents materials movement, using logbook or computer and
traces missing files. 1 to 2 years
3. Inserts additional data on file records. 5 to 9 years
4. Inspects or examines materials or files for accuracy, legibility, or damage.
5 to 9 years
5. Locates and retrieves files upon request from authorized users. 5 to 9 years
6. Photographs or makes copies of data and records, using photocopying or
microfilming equipment. 5 to 9 years
7. Places materials into storage receptacles, such as file cabinets, boxes,
bins, or drawers, according to classification and identification information. 5
to 9 years
8. Removes or destroys out dated materials in accordance with file maintenance
schedules or legal requirements. 5 to 9 years
9. Scans or reads incoming materials to determine filing order or location. 5 to
9 years
10. Sorts or classifies information, according to content, purpose, user
criteria, or chronological, alphabetical, or numerical order. 5 to 9 years
Receptionists and Information Clerks ( 5 yrs 0 mos )
1. Analyzes data to determine answer to customer or public inquiry. 3 to 4 years
2. Answers telephone to schedule future appointments, provide information, or
forward call. 5 to 9 years
3. Collects and distributes messages for employees of organization. 5 to 9 years
4. Enrolls individuals to participate in programs, prepares lists, and notifies
individuals of acceptance in programs, and arranges and schedules space and
equipment for participants. 1 to 2 years
5. Files and maintains records. 5 to 9 years
6. Greets persons entering establishment, determines nature and purpose of
visit, and directs visitor to specific destination, or answers questions and
provides information. 5 to 9 years
7. Hears and resolves complaints from customers and public. 5 to 9 years
8. Monitors facility to ensure compliance with regulations. 5 to 9 years
9. Operates telephone switchboard to receive incoming calls. 3 to 4 years
10. Performs duties such as taking care of plants and straightening magazines to
maintain lobby or reception area. 5 to 9 years
11. Provides information to public regarding tours, classes, workshops, and
other programs. 3 to 4 years
12. Receives payment and records receipts for services. 5 to 9 years
13. Records, compiles, enters, and retrieves information, by hand or using
computer. 5 to 9 years
14. Registers visitors of public facility, such as national park or military
base, collects fees, explains regulations, and assigns sites. 3 to 4 years
15. Transmits information or documents to customer, using computer, mail, or
facsimile. 5 to 9 years
Executive Secretaries and Administrative Assistants ( 5 yrs 0 mos )
1. Analyzes operating practices and procedures to create new or to revise
existing methods. 5 to 9 years
2. Files and retrieves corporation documents, records, and reports. 5 to 9 years
3. Interprets administrative and operating policies and procedures for
employees. 5 to 9 years
4. Prepares records and reports, such as recommendations for solutions of
administrative problems and annual reports. 1 to 2 years
5. Reads and answers correspondence. 5 to 9 years
6. Studies management methods to improve workflow, simplify reporting
procedures, or implement cost reductions. 1 to 2 years
Office Clerks, General ( 5 yrs 0 mos )1. Answers telephone, responds to
requests, delivers messages, and runs errands. 5 to 9 years
2. Collects, counts, and disburses money, completes banking transactions, and
processes payroll. 5 to 9 years
3. Communicates with customers, employees, and other individuals to disseminate
or explain information. 5 to 9 years
4. Compiles, copies, sorts, and files records of office activities, business
transactions, and other activities. 5 to 9 years
5. Completes and mails bills, contracts, policies, invoices, or checks. 1 to 2
years
6. Completes work schedules and arranges appointments for staff and students. 1
to 2 years
7. Computes, records, and proofreads data and other information, such as records
or reports. 1 to 2 years
8. Operates office machines, such as photocopier, telecopier, and personal
computer. 5 to 9 years
9. Orders materials, supplies, and services, and completes records and reports.
1 to 2 years
10. Reviews files, records, and other documents to obtain information to respond
to requests. 3 to 4 years
11. Stuffs envelopes and addresses, stamps, sorts, and distributes mail,
packages, and other materials. 3 to 4 years
12. Transcribes dictation and composes and types letters and other
correspondence, using typewriter or computer. Less than 1 year
References
Norma Robles
Friend
Texas A&M University Research & Extension Center
[Send email to request phone number] 78-9151
Richard Flores
Instructor/Friend
Southwest Texas Junior College
[Send email to request phone number] 78-1636
Evangelina Garcia
Friend
[Send email to request phone number] 33-0588
|
