PROFESSIONAL EXPERIENCE

Contract Technical Writer (part time)	April 2001 - June 2009
     Planview, telecommute — Resource Management software Company
     Deltek, telecommute — Resource Management software Company
        • Created and maintained online, hard copy and PDF technical and end
user documentation (technical requirements, system and operational guides,
procedure manuals) 
        • Interviewed subject matter experts
        • Worked alongside the software development team to write, edit and
maintain end user documentation (hard copy, PDF, RoboHelp, WebHelp).
        • Maintained and updated training materials in hard copy and PDF
formats.

Administrator (part time)	April 2004 - July 2009
     Cucamonga Christian Fellowship, Rancho Cucamonga, CA
        • Managed facility including general upkeep of the property and
supervision of the paid facility assistants, maintenance volunteers and/or repair
services.
          - Managed a 9-month café building project
        • Empowered, equipped and scheduled both paid and volunteer office
staff. 
        • Coordinated effective and timely communication throughout the
organization and local community using printed publications, the company web site
and local advertising.
        • Created and implemented systems and procedures.
          - Worked with leaders to set up schedules and processes for their
teams
          - Documented administrative and technical processes and created
equipment schematics
          - Created custom hardware and software user guides for staff 
        • Provided hardware and software technical support for staff.
          - printer and computer setup and maintenance
          - basic software support and training
          - software backup and recovery
          - telephone system training and support
        • Designed and printed flyers, bulletins, logo envelopes.
        • Maintained company web site.
        • Drafted proposals and managed implemented of:
          - A café building project
          - A Small Business server with networked computers and shared
resources
          - An MS Outlook centralized calendar
          - A centralized, customized company database
          - A new telephone system


Vice President	Nov 1991 - June 1994
     ISU Campus (Microsoft Certified Training Center), South Africa
        • Started as Sales Rep of one-room training company and worked my way up
to VP, playing an instrumental role in the growth of the company to 50 employees
and three training facilities.
        • Managed three training facilities in three cities.
        • Maintained relationships with existing corporate clients and sought
out new business opportunities.
        • Trained clients as substitute trainer for Windows and MS Office
suite.


GENERAL SKILLS

        • Self motivated
        • Excellent Time Management
        • Ability to work to deadlines
        • Able to think outside of the box and come up with creative solutions
when needed

COMPUTER SKILLS

     Strong working knowledge of:
        • MS Word
        • MS Excel
        • MS PowerPoint
        • RoboHTML
        • RoboHelp 	
        • Dreamweaver CS3
        • WinHelp
        • Adobe Acrobat
        • Adobe Premiere Pro CS3	
        • RoboScreenCapture
        • Tortoise SVN
        • Visio (basic level)
        • Sharepoint (basic level)

EDUCATION

     Westerford High School, South Africa	Graduated 1989

HOBBIES AND INTERESTS

        • Reading
        • Collecting playing cards (over 500 already)
        • Exploring new places
        • Riding my Harley Davidson