Dorothy Jeannette de la Cerda
PO Box 7203 • The Woodlands, TX  77387 Home  [Send email to request phone number] 89.6966 Mobile (713)
898.1530
email: [Send email using form at bottom]

Objective

To achieve the best possible result in every task. 

Experience

Independent Insurance Agent
02/06 to Present
Servicing current Property and Casualty as well as Life customers from my home
office.  Producing Property and Casualty Insurance.

Travelers Property and Casualty Insurance Company, Personal Insurance Counselor
11/05 to 02/06
Responsibilities include but not limited to, receiving incoming calls from
agents and customers in regards to policy information.  Providing technical
support for agents operating company website.  Processing policy changes and
coverage counseling.

WM Jones & Company, Licensed Insurance Agent, CSR, Claims Manager
03/99 to 10/05
WM Jones & Company is an Insurance Agency. Responsibilities include but not
limited to, managing, marketing, and prospecting for potential clients. Servicing
customers with all aspects of their portfolio. Managed expediting of all Claims.
Products sold and serviced include Commercial, Professional, and Personal
Insurance. Extensive knowledge of multiple carriers to better service in a
competitive markets while maintaining the best possible coverage.

Carter Cabling, Inventory Manager
07/96 to 03/99
Carter Cabling was a full service Alarm Industry Distributor. Responsibilities
were to maintain inventory of products in the Fire and Burglary industry.
Servicing customers with solutions indicative of their industry. 

Education
High School for Law Enforcement and Criminal Justice
Houston Community College

Professional Licenses
General Lines Agent
Property and Casualty
Life, Accident, Health and HMO
Notary Public, State of Texas

Professional Designations
ACSR



References available upon request