SUMMARY OF QUALIFICATIONS
A Senior Consultant with over 10 years of professional information technology
experience with broad knowledge of hardware, software, security, and networking
technologies accompanied by a powerful combination of analysis, implementation,
and support. Areas of expertise include network security, firewalls, web proxy,
intrusion detection and prevention. Prior to joining Accuvant, provided superior
support on high severity/high profile business-impacting issues across all Check
Point products as a Tier 3 Escalation Engineer at Check Point Software. Before
joining Check Point Software, worked for leading computer system companies
including Dell and Advanced Micro Devices, developing, managing, and maintaining
testing strategies.
Certifications:
JNCIA-FWV, CCSE+ NGX, CCMSE NGX Plus VSX, CPCS-Connectra/InterSpect/Integrity,
Crossbeam XOS Specialist & VSX, RSA CSE DLPS, WWS-101TPC-V7.0: WWS v7
PROFESSIONAL EXPERIENCE
ACCUVANT, INC - Dallas, Texas 2008 - Present
Senior Security Technology Solutions Consultant
Security Consult assisting customers with design, implementation, upgrades and
issue resolution. Working with various security products that address security
issues internally and at the perimeter. Rapidly learned new technology to fulfill
customer obligations.
* Manage and Support Juniper Firewall/NSM implementations, BlueCoat Proxy SG,
Tipping Point IPS, and F5 Big-IP ASM and LTM across multiple campus networks with
approximately seventy thousand nodes combined.
* Supported and Implemented Check Point SCS, Provider-1, Firewalls, Site to
Site VPNs, new installs and upgrades.
* Design and implementation of transparent proxy using WCCP via Websense
V10000, Websense Security Gateway, Web Content Gateway, Network Agent, DC Agent,
Websense Manager, and SQL log database.
* Design and implement solutions for BlueCoat Proxy SG Forward Proxy in
transparent redirection mode utilizing WCCP in two multi site core enterprise
clustered environments.
* Strong experience troubleshooting network routing configurations, firewall
policy configuration, and intrusion detection policy configurations with emphasis
on maintaining standard security practices.
* Customer support for new Juniper SRX Firewall technology for presales
efforts.
* Supported many customers in general firewall, IDS, networking, and large
scale management implementations while consistently exceeding client expectations
through timely solutions delivery, knowledge sharing, and customer education.
CHECK POINT SOFTWARE TECHNOLOGIES - Irving, Texas 2005 - 2008
Escalation Engineer
Escalation Engineer for a high-level global support center of enterprise
internet security products. Provided technical support for all Check Point
products by directly assisting Security Engineers by independently identifying,
troubleshooting, documenting, and replicating customer issues for resolution, and
track resolution through problem solving cycle.
* Supported all Check Point enterprise security products including Provider -1,
Eventia Suite, SmartCenter Server, ClusterXL, SecureXL, VSX, Connectra, VPN-1
Power/UTM-1, FloodGate-1/QOS, Integrity Clientless Security, SecureClient,
SecuRemote, InterSpect, Safe*Office, SecurePlatform, SmartDefense, SmartLSM,
VPN-1 Edge, etc. on SecurePlatform, Crossbeam, Nokia, and Linux Platforms.
* Resolved high severity/high profile business-impacting issues.
* Analyzed customer's environment from the Application Layer to Layer 2 to
identify root cause and develop resolutions ranging from complex configurations
to bug fixes.
* Consulted customers with design, deployment, and management of fully meshed
and star topology VPNs as well as Multiple Entry Point, Wire Mode Route Based
VPNs, and Remote-Access VPNs.
* Extensive experience in deploying hot fixes and implementations of major
version upgrades.
ADVANCED MICRO DEVICES - Austin, Texas 2000 - 2005
HW/SW Test Characterization Platforms & Processor Validation Developer
Member of a small team created as an effort to consolidate and focus
organizational responsibilities, shifting support of all testing organizations
within AMD's Computational Product Group to one development team. Integral part
in an effort to gather and consolidate years of testing procedures created by
many teams, eliminated unnecessary overlapping of test coverage, duplicate
hardware and use of human resources. Accomplished significant reductions in test
times while increasing test coverage.
* Analyzed specifications outlined in chipset feature maps and developed test
plans accordingly.
* Maintained and developed MS Excel test templates for Electrical testing that
accomplished complex mathematical calculations via VBA code.
* Worked closely with the software development group to beta test and develop
testing procedures for the Xen Opensource Hypervisor for Server Virtualization..
Senior Compatibility Test Lead
Managed a technical team in validating internal reference design hardware and
third-party software supporting AMD's seventh and eighth generation CPU
architecture. Scope of responsibility includes creating issue tracking and
testing templates, utilizing Excel VB Editor, creating test plans and
collaborating with Motherboard and Chipset teams to ensure thorough testing,
issue tracking and timely resolution on issues. Standard procedure included
simultaneously planning and managing a continuously changing project load of 5-10
unique projects.
* Implemented efficient procedures, reducing test time by as much as 50%.
* Designed and developed automated issue submission template, gathering
accurate and complete data that facilitates issue troubleshooting and prompt
resolution.
Desktop Engineer
* Worked as a Tier 2 support technician.
* Built, maintained, and diagnosed Windows 2000 / XP workstations and laptops.
* Diagnosed and corrected software and hardware issues with our 500+ PC user
base.
* Re-wired and modernized the network closets with new Cisco switches and
routers.
* Heavy interaction with users on a daily basis. Configured TCP/IP settings and
Exchange email
DELL COMPUTER CORPORATION - Austin, Texas 1997 - 2000
Call Avoidance Engineering Technical Analyst
Team Lead for the development of a Call Avoidance preemptive support tool.
Duties entailed communicating with third-party software developers, evaluating
hardware and software, and developing test methodology and reporting strategy.
Our focus was to reduce potential issues that would prompt customers to pick up
the phone and call in for Technical Assistance.
Laptop Engineer
Developed and executed test procedures for Dell Latitude product line. Position
involved developing test procedures, managing system qualification and
engineering projects, identifying BIOS and operating system issues, performing
root cause analysis and validating vendor side code changes and driver scripts.
Desktop Technician
Member of an email migration team. Responsibilities included taking inventory of
users' hardware and software, installing hardware components, configuring and
troubleshooting applications, responding to IT trouble tickets and resolving
general end-user issues.
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