Extensive experience as Cruise Sales and Promoter  – Customer and group service
and cruise coordination and documentation administration. Interaction with all
the Cruise Line Companies in the USA and Europe


Areas of Expertise

 
·	Cruise sales
·	Software Pre-Sales
·	Training Sale
·	International Marketing
 
	
Career Milestones

A sound experience in the Cruise industry specifically sales and group
organizations
A vital figure presenting and promoting a Business Intelligence solution across
the United States for a global organization increasing company sales/revenue 
Upper level executive sales and promotion of new technology solutions
Successfully developed long lasting customer relations
Custom designed global solutions for ERP
Sales of Business Intelligence


Employment History
Vacations ToGo.com
October 2009 to Present					Houston, Texas

Sales and promotion of the different cruise options to customers via call
center
Organizing, process and setup of affinity groups
Managing customer documentation and processing payments
Interfacing between the different Cruise Lines in behalf of VTG customers
Training for the various cruise line companies
Attending on-site training given by the different cruise line companies visiting
VTG
Helping customers to select the best option based on budget and desire of
customers
Helping customers providing visa and other cruise information
Searching and sending ticker information to customers helping them to select a
cruise
Daily verification of payment process and applying cruise payments with the
different cruise line companies
Advising customers as to the best options companies offer based on
price/service


System Software Consulting
November 2008 to Present					Rosenberg, Texas

·	Consulting Exact Business Analytics consulting and implementing unique
solutions via custom cubes, reports and dashboard components
·	On site customer visit with the main purpose of analyzing specific needs and
proposal of viable solutions under budget control parameters
·	Identifies opportunities for additional services and/or system components
promoting sales and market penetration

 
Senior Consultant/Pre-Sales
Exact Software						Andover, Massachusetts
Consultant/Pre-Sales Engineer					Rosenberg, Dallas, Texas
April 2005 to November 2008						 

Sr. Consultant
·	Customer on site visitation for solution analysis and implementation of ERP
system
·	Implementation of custom solutions to various industries and environments from
the service oriented industry to the manufacturing and distribution business.
Translating customer needs into Specifications and providing Total Solutions via
prototyping and proof-of-concept methodology.
·	Presentation of a number of system solutions involving multi vendor
components
Business Analytics Pre-Sales Engineer
·	Support and direct cooperation to the sales department by offering on site
sales presentations and custom Vertical Marketing solutions
·	Implemented a number of custom concepts as requested by sales representatives
for specific industry/customer
·	On site demonstration of Business Intelligence, cubes design and
implementation, dynamic reporting design and implementation and multiple
dashboard design.
·	Increase sales performance in different regions of the United States 
·	Extensive On-Line presentations as a Direct Sales effort to promote product
·	Definition and design of Training solutions (education management) based on
goal-oriented performance.

Developer/Sales
Education Is My Passion					Rosenberg, Texas
Developer/Software Sales
May 2003 to April 2005

·	Designed and Implementation of complex software solution for the none-profit
sector
·	On site presentation of solution with unique implementation paths as a sale
effort to increase revenue.
·	Installed and implement a number of solutions across Texas
·	Provided customer satisfaction and promoted product image
·	Participated in the definition of training programs
·	Marketing of solutions as Vertical Market methodology by offering custom
implementation to achieve specified performance markers.


Sr. Professional Service Engineer
Applied Training Resources					Houston, Texas
Professional Consulting
August 2002 to May 2003

·	On site professional consulting to ATR’s VIP accounts across the Unites States
and Southeast Asia
·	Professional Consulting of several of ATR’s suite of products including
training and certification of users
·	Participated in On-Line sales presentations to various potential customers
internationally
·	Provided training to international representatives on all components of ATR’s
suite of products
 

 



Education


Marketing 		Instituto Nacional de Mercadotecnia y Publicidad, Mexico City
Physics			Universidad IberoAmericana, Mexico City
Mathematics		Universidad Autónoma de Guadalajara



Professional Proficiencies



·	Spearhead aspects of software design, implementation and documentation,
including testing and training
·	Solid understanding of the life cycle of software
·	Solid understanding of corporate objectives and end result revenue generation
·	Natural talent for sales, pre-sales, customer needs visualization and
conception of solutions
·	Serve as liaison between technical personnel and customer user audiences