FREDERICK EGHAREVBA
12018 East Circle Drive * Houston, Texas 77071
 [Send email to request phone number] 22-7404 * 

QUALITY MANAGER

Performance-driven professional and team leader with over 15 years of
progressive experience directing analysis and resolution of quality issues for
global companies. Instrumental in analyzing root causes and failures, then
developing the action plans and tools necessary to drive implementation of
solutions. Reputable for proactively addressing and achieving critical
cost-reduction goals, with a recognized ability to motivate staff and gain buy-in
for all initiatives and improvement processes. Confident in communications with
customers, suppliers, employees, and management.

Engineering & Supplier Management * Quality Management * Product Lifecycle
Management
Team Leadership & Motivation * Continuous Improvement * Process Reengineering *
Communication
 Issue Resolution * Cost Management * Production Support * Customer Service
Root Cause/Failure Analysis * Vendor/Supplier Relations * Spanish Proficiency
(30 - 40%)

PROFESSIONAL EXPERIENCE

ALCOM ELECTRONICS DE MEXICO, Reynosa, Mexico * 2007-Present
Producer of automotive electronics.

Product Sustaining Engineer
Deliver product support, providing technical advisement to production group on
components' failure-related issues. Advanced cost-reduction goals through
facilitation of Value Analysis/Value Engineering workshop, which identified
potential areas for savings. Developed and implemented strategic initiatives to
minimize material costs while enhancing continuous improvement efforts. Reviewed
engineering drawings, deviations, bills of materials, and specifications. Led
targeted project aimed at optimizing product traceability, tooling, and fixture
design.

Major Highlights
 * Met management goal of $2M in material cost reduction for 2009.
 * Delivered key boosts in multiple areas - PPM reduction (10), 90% reduction in
scrap, 30% decrease in customer complaints, and 98% improvement in supplier
issues and deliveries - through institution of strategic plant operations
improvements.

TRW AUTOMOTIVE ELECTRONICS * 1996-2007
Company specializing in automotive electronics.

Warranty Manager (2006-2007)
Directed 10-member team supporting the warranty analysis laboratory and
contributed to end-of-line failure and root cause analysis and reporting.
Evaluated zero mileage and customer warranty failure returns, with control over
customer concern database and reporting system. Provided critical feedback of
field failures in the areas of design and manufacturing to ensure integrity of
future products. Built and maintained positive customer relationships and
provided support for continuous process improvements at plant.

Major Highlights
 * Received recognition on behalf of team for excellent management of workload,
as well as for professional and conscientious management of customers.
 * Ensured ongoing success of warranty operations by consistently meeting
monthly report deadlines.

Continued...

TRW, CONTINUED

Manager, Warranty/Incoming Quality Control - Reynosa, Mexico (2002-2006)
Spearheaded 16 team members in quality assurance of incoming products. Expertly
managed supplier quality issues, as well as PPM performance, preventative
measures, and corrective actions. Oversaw secured inventory of rejected parts,
while ensuring strict adherence to ISO/TS standards and requirements. Directed
Customer's Continuous Conformance testing, while leading activities of warranty
laboratory for failure analysis of field/zero mileage returns and production line
rejects.

Negotiated rejected materials returns with suppliers and orchestrated
replacement of materials, as well as returns to vendors. Facilitated periodic
review meeting with suppliers.

Major Highlights
 * Slashed MRB inventory by $800K, to under $5K.
 * Optimized operations through development of a database that tracked ageing
materials.
 * Advanced resolution of quality issues by initiating face-to-face meetings
with key suppliers.
 * Realized $2M in savings through creation of line accumulation programs for
supplier chargebacks.

Leader, Internal Services (2000-2002)
Supervised team that included Quality Control and Metrology laboratory
engineers. Negotiated rejected supplier materials, initiated chargebacks, and
managed returns and secured inventory of rejected parts. Oversaw warranty lab, as
well as Customers Continuous Conformance testing.

Major Highlights
 * Pioneered and set up system that coordinated incoming inspections based on
automotive standards for current and new components.
 * Improved efficiency and productivity through proactive team building, sharing
of information, development of resources, and strategic delegation of
responsibilities.

CAREER NOTE: Previous position with TRW as Warranty Analyst/Engineer
(1996-2000); additional history includes Engineer, Failure Analysis for
Independent Investigation Consultants.

EDUCATION & TRAINING

Doctor of Philosophy in Mechanical-Materials Engineering

Master of Philosophy in Metallurgical and Welding Technology
Brunel, University of West London, London, United Kingdom

Diploma in Automobile Engineering and Management
University of Bolton, Lancashire, United Kingdom

Ford Analytical Warranty System * Root-Cause Analysis * Daimler Chrysler
Warranty (PRAS)

Poke Yoke techniques * Green Belt 6 Sigma * 8 D's Problem Method Handling

Computer Software Handling * Team Work Management * QS 9000

ISO/TS 16949 * Plant Safety Awareness

TECHNICAL SKILLS

AS/400 * Windows 95, 98, 2003/ * MS Office, Project & Visio * MS-DOS

12018 East Circle Drive * Houston, Texas 77071
 [Send email to request phone number] 22-7404 * 

Dear Hiring Manager:

Delivering on major organizational expectations for cost management and quality
assurance has been the driving force behind my success as a manager and leader in
multiple companies. Through determination, action, and continuous oversight of
processes and gaps, I have led my groups to achieve major cost reductions while
optimizing analysis and resolution of problems. I am now looking to bring my
dedication, expertise, and drive to work for your company in a new and
challenging position.

Throughout my career I have embraced change and the opportunities it presents.
From developing new systems and improving the way things are done, I have
continuously served as an example of how to achieve timely results without ever
compromising quality. My attention to detail, strong communication skills, and
commitment to progress set me apart from others in my field, and I am confident
that I can quickly become a valuable contributor to your organization

Select highlights of my career thus far include:

 * Delivering key results in multiple areas - PPM reduction (10), 90% reduction
in scrap, 30% decrease in customer complaints, and 98% improvement in supplier
issues and deliveries - through institution of strategic plant operations
improvements.
 * Recognition on behalf of team for excellent management of workload, as well
as for professional and conscientious management of customers.
 * Slashing MRB inventory by $800K, to under $5K.
 * Advancing resolution of quality issues by initiating face-to-face meetings
with key suppliers.
 * Improving efficiency and productivity through proactive team building,
sharing of information, development of resources, and strategic delegation of
responsibilities.

Please note that I am open to relocation within the U.S. or internationally.

As is evidenced by the above, I am well equipped with the critical knowledge and
expertise needed to help lead your organization to new levels of success. For a
more detailed presentation of my skills and background, please see the enclosed
résumé and feel free to contact me at your earliest convenience.

Thank you for your consideration. I look forward to hearing from you soon.

Sincerely,

Frederick Egharevba