Daniel Engelhardt
7708 Briarcrest Ct Irving, TX 75063
469.544.7147
dsengelhardt@yahoo.com
Network Technician Profile
Highly motivated network technician who welcomes challenges and overcoming those
challenges in both an individual and team environment. Recently became Cisco
Certified Network Administrator as well as CCNA Voice certified. Over 10 years of
telecommunications experience as Technician/Installer including serving as
foreman overseeing the work of others. Desires a challenging opportunity to use
acquired skill set productively, as well as earn valuable working experience.
RELATED WORK EXPERIENCE:
Communication Experts Group | Dallas, TX
January 2005 – October 2008
Installer Technician
Specialized in installing, programming and servicing Samsung Key Service Units
(Phone Systems) and Samsung SVMi (Voicemail)
 Implemented H.323 and SIP nodes and endpoints
 Implemented multisite VoIP networks
 Configured AdTran CSU/DSUs for PRI connections to Samsung phone
systems
 Configured Cisco routers for recirculation including password recovery
and database deletion
 Designed and implemented Samsung Voicemail systems
 Designed and installed physical layer infrastructure for LAN and VoIP
networks
 Served as primary vendor contact and established excellent
relationships with key customers
 Performed troubleshooting tasks for multiple forms of Layer 1
infrastructure
 Documented all work performed and provide reports for billing and
inventory management
 Responsible for training all new field technicians
 Recipient of multiple performance-based bonuses by recruiting new
business
Arose Inc | Belmar, NJ
June 2002 – January 2005
Installer Technician
Performed all tasks related to design, installation and termination of Cat5e,
Cat3, CCTV, Security and Fiber Optic cabling
 Performed supervisory tasks as foreman for several 250+ location
contracts in both new construction and retrofit environments
 Tested and verified cabling and analyzed results to provide
documentation of network cabling
 Maintained as-built documentation for all work performed
 Promoted to foreman 6 months prior to completing apprenticeship
 Performed troubleshooting tasks for multiple forms of Layer 1
infrastructure
EDUCATION:
Cisco Networking Academy (North Lake College) | Irving, TX
 CCNA Certification March, 2009
 Building Scalable Cisco Internetworks (Exam) July, 2009
 CCNA Voice Certification October, 2009
 CVOICE Certification October, 2009
 Currently enrolled in CIPT1
REFERENCES:
Available upon request