Objective: To secure a challenging IT Asset Management position, provi
| Work Desired: | Full Time - Permanent |
| Citizenship: | US Citizen |
| Resident Of: | State: Texas - Area Code: 972 |
| Willing To Relocate: | No |
| Posted By Candidate: | 1+ Year Ago |
| Experience: | More than 3 years of work-experience |
| Technical Skills: | , LAN/Networking |
| Work Experience: | |
(214) 830-2426
Denise Godsell
Summary
A challenging IT Asset Management position, providing an opportunity to apply
broad experience and a record of success in negotiations, asset tracking and IT
Vendor relationships
Experience
2005-2009 Rent-A-Center Plano, TX
Asset Management Manager
* Maintained accurate records of hardware assets for 3000 + locations
* Saved company over $1 million annually through redeployment of assets
* Responsible for all hardware and software purchases for field locations
2002-2003 Dish Network Farmers Branch, TX
Administrative Sales Coordinator
* Initiated and maintained numerous reports to increase efficiency
* Tracked and maintained payroll for entire sales department
* Liaison between the corporate office and our branch
1994-2000 Weblink Wireless Dallas, TX
Quality Assurance Coordinator
* Evaluated the accuracy of information given and the quality of service
rendered to our customers by monitoring live and taped calls.
* Interface with Call Center Management team to provide specific
recommendations to improve Customer Satisfactions.
* Worked with training department to improve training initiatives.
1990-1994 Global Innovations Wylie, TX
Customer Service/Inside Sales
* Submitted orders for production, maintained production schedule
* Administrative duties for 4 outside sales people
* Invoicing and accounts receivables
Certifications
ITIL, CHAMP
Microsoft Skills
Word, Excel, Access, Powerpoint
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