PROFESSIONAL OBJECTIVE:
An IT professional with 14 years of experience in systems analysis, design,
test, maintenance, and implementation looking to obtain a challenging
software-engineering position.  A versatile person with excellent communication,
organizational, and presentation skills who strives to grow personally and
professionally.

SUMMARY OF ACHIEVEMENTS:
-Strong experience in Software Build and Release Management.
-Software Configuration Management (SCM), Defect Tracking Tool and Tool
Development.
-Extensive experience with Rational Products, Rational Suite, ClearCase (Base,
UCM), ClearQuest.
-Integration between ClearCase, ClearQuest, RequisitePro.
-Strong experience in Windows and UNIX environments.
-Strong background in computer languages and computer theory.
-Experienced in Configuration Management and EDI Tools administration.
-Perl scripting for automation and trouble-shooting for ClearCase triggers in
UNIX and Windows environments.
-Software Quality Assurance (SQA) testing with various tools.
-ITIL V3	Foundation certified.
-ITSM (IT Service Management) certificate.

PROFESSIONAL EXPERIENCE:

Capgemini, Dallas, TX
Senior Software Engineer, Dec. 2008 - Present
SCM / Tibco Administrator
-Involved in implementing Tibco Enterprise Service Bus architecture in a highly
available clustered environment to replace existing legacy systems, requirements
gathering, as well as, a SOA for new applications.
-Proficient in Business Works, Business Connect, EMS, Hawk, Designer, Tibco
adapter for MQ Series, Jboss, automated installations, builds, and deployments.
-Design/develop scripts for automated Tibco code builds using ClearCase as
source control tool and ClearQuest as Defect/Issue tracking tool while
interacting/communicating with developers and users.
-Manage installs/configurations of Tibco on UNIX and Windows, as well as,
deployments using scripts across all Tibco domains.
-Develop repeatable Software Configuration Management (SCM) procedures using
Rational ClearQuest and ClearCase to establish a traceable audit trail of
activity.
-Clarify client requirements, business needs, and project objectives.  Produce
project status reports and resolve day-to-day issues.
-Customize UNIX/shell scripts to facilitate the automated High Availability and
Disaster Recovery of the Tibco ESB across IBM frames within the same data center,
as well as, across data centers.
-Created a Tibco ESB environment using an AIX HACMP-XD solution for hardware
high availability and disaster recovery.
-Manage projects with external auditors to ensure SAS70 and SOX compliance.
-Lead in Tibco code review sessions to ensure developers are following best
practices and standards.
-Manage/lead production support for Development, PreProd, and Production
environments.

Capgemini, Dallas, TX
Senior Software Engineer, Mar. 2008 - Dec 2008
See Beyond e*Gate EDI Administrator
-Administered/managed 20 Production e*Gate schemas, as well as, 180
Development/Testing e*Gate schemas.
-Managed 24/7 Tier 1 Production/Development on-call support.
-Authored Perl and UNIX shell scripts for system which reduced manual monitoring
by 55%.
-Acted as Rational ClearCase Administrator and Software Configuration Manager.
-Implemented numerous e*Gate 4.1.2 and 4.5.3 installations on AIX, Windows, Sun,
and Citrix platforms.
-Installed various SeeBeyond ESRs across AIX, Sun, and NT platforms.
-Coordinated hardware and application outages, trained new members, and designed
new e*Gate client/server environments.
-Applied SeeBeyond ESRs to development through production environments for
environment synchronization purposes.
-Performed numerous developments through production code migrations using
ClearCase and ClearQuest tools.
-Managed project to transition stand-alone e*Gate Windows servers to VM
instances.
-Performed failover testing for the new Production cluster using Veritas
Software and user security audit in all environments.
-Trained, motivated, and mentored onsite and offshore team members.


Capgemini, Irving, TX
Software Engineer, Oct. 2006 - Mar. 2008
ClearQuest / ClearCase Administrator
-Administered ClearQuest, ClearCase Multisite, Base ClearCase, and UCM.
-Installed/patched ClearQuest/ClearCase servers and client machines.
-Defined the branching/merge strategy, created baselines, and released the
code.
-Performed analysis, documentation, administration, branching, merging, and
trigger automation, as SCM duties.
-Multisite admin activities like handling branch mastership issues, creating new
replicas for different sites, removing the corrupted replicas, recovering lost
packets/manually exporting the packets, and replacing corrupted source
containers.
-Planned, implemented, and executed set-up of license server, registry server,
and network regions.
-Supported/maintained ClearQuest and ClearCase infrastructure.
-Monitored Multisite replication and synchronization process.
-Managed migration of VSS projects to ClearCase.
-Backup/restoration of ClearCase and ClearQuest servers, as well as, documented
disaster recovery strategy.
-Troubleshoots problems implemented solutions with ClearCase and ClearQuest
Multisite.
-Wrote triggers to automate the process and support daily/weekly releases and
builds.
-Designed effective custom branching and merging strategies.
-Setup ClearCase Remote Client (CCRC) for users, both Windows and Eclipse
versions.
-Supported the developers working on ClearQuest and ClearCase both in Windows
and UNIX environments.
-Managed/lead 24/7 Tier 1 Production/Development on-call support
onshore/offshore and creating reports using Rational SODA.

Capgemini Energy, Dallas, TX
Senior Systems Engineer, Aug. 2004 - Oct. 2006
Rational Tools Administrator / CM
-Developed and implemented SCM plans for best practices, integrating Rational
Suite functionality.
-Setup, maintained, integrated, and troubleshoots Rational Suite products.
-Analyzed and implemented build process through ClearCase, and advised on
improvements.
-Build packages for delivery to multiple environments from source components
maintained in Rational ClearCase repository.
-Collaborated on Release Management activities within the Systems Development
Technical CM group responsible for ensuring that the correct software products
were delivered to multiple development integration, and test environments in a
reliable/repeatable manner.
-Analyzed new tools introduced by IBM Rational into the suite, and consulted on
both a technical and user level.
-Supported the definition and implementation of required customization effort of
the Rational Tools not limited to Perl Scripting of ClearQuest, extensive support
of Rational ClearQuest, ClearCase, RequisitePro, and Test Manager.
-Monitored Rational Tools performing troubleshooting, tool integration, and
problem resolution.
-Performed training on an as needed basis when major enhancements occur and/or
new programs added.
-Coach, mentor, and lead personnel within a technical team environment.
-Developed installation procedures for Rational products while training and
helping end-users understand Rational Tools.

TXU, Dallas, TX
Systems Engineer, Mar. 2000 - Aug. 2004
Rational ClearQuest Administrator
-Setup and managed several ClearQuest instances for various projects.
-Performed schema customization, project setup, user administration, and user
training.
-Designed and developed custom ClearQuest hooks and scripts using Perl and VB.
-Integrated ClearQuest/RequisitePro/Test Manager Tools and setup ClearQuest in
Citrix environments.
-Managed/supported 25+ ClearQuest databases and setup several ClearQuest web
servers, both IIS and Apache Tomcat.
-Developed a custom script to monitor ClearQuest license usage.
-Created customer reports and charts using Crystal Reports and provided
production on-call support.
-Developed automated process to install/configure ClearQuest client software and
patches in user machines.

GTE, Tampa, FL
Test Engineer, Feb. 99 - Mar. 2000
-Developed, maintained, and executed manual unit, integration, regression, and
system test cases/plans throughout the life cycle of several Client/Server
projects.
-Performed the evaluation of Automation Test tools and recommended the Software
Quality Assurance (SQA) Suite of tools (Currently called Rational Suite of
Tools).
-Developed and executed SQA Robot test scripts.
-Converted manual test cases to automated test scripts utilizing SQA Robot.
-Developed the Testing Methodology Standards for the Test Department.
-Participated during the User Interface Design phases of projects.

Decision Consultants, Inc., Addison, TX
Software Test Analyst, Dec. 97 - Feb. 99
-Executed test scripts in accordance with test plans, log defects noted during
testing, and test defect fixes.
-Analyzed and documented defects, errors and inconsistencies in program
functions, outputs, and content.
-Lead in assigning scripts for testing and monitored progress to ensure other
testers adherence to requirements.
-Performed tasks associated with monitoring defect progression and management
including the development of ad hoc queries and serving as liaison with I.T.
Support.
-Managed routine maintenance on Access-based Account Reservation Database used
by the User Acceptance Testing group and the Systems Integrated Testing group.
-Participated in statewide Market Testing comprised of Competitive Retailers and
other Transmission Distribution Service Providers to execute test cases to
demonstrate market readiness and compliance.
-Developed automated test processes from existing manual scripts using Mercury
Interactive Inc.'s WinRunner product.

IBM, Arlington, TX
Programmer / Analyst, Mar. 96   -   Dec. 97
-Tested E-Commerce Web Applications.
-Developed, implemented, and executed detailed test plans and test cases based
on business and technical requirements.
-Collaborated with other QA members to provide expanded testing coverage and
increase product reliability.
-Examined defects report into defect tracking system, investigated, and reported
the result to other teams.
-Lead in quality assurance and testing support for multiple concurrent
projects.
-Worked closely with Business team to gather requirements, as well as, the
developers to solve software defects.
Performed functional, regression, integrations, QA, and production testing.
Validated both QA and Production defects and closed them.
Supported/guided team members, and trained other teams as needed.

Compuware, Dallas, TX
Software Quality Assurance Analyst, Feb. 95 - Mar. 96
-Functional, Regression and Unit testing of the Package Production and Loan
Applications for Mercedes Benz Credit Corporation/Giggo.com.
-Stress and load tolerance testing of the Package Production on the back-end and
web servers.
-Developed and maintained Customer Service database using MS Access.
-Created test script for developers and user specifications and conducted user
acceptance test and making of modifications.
-Produced daily reports on performance of the system.

SKILLS:
-Programming Languages:Java, C, Perl, UNIX Shell, Clearmake, and Omake, COBOL,
Visual Basic, .NET.
-Configuration Management Tools:Rational ClearCase, ClearQuest, Requisite Pro,
UCM, RUP, Build Forge, Microsoft Visual SourceSafe, CVS, PVCS, and Perforce.
-Testing Tools:Rational Test Manager, Robot, Mercury Interactive WinRunner and
LoadRunner.
-Operating Systems:UNIX (Solaris, AIX, Lunix), Windows (95, 98, NT, 2000, XP and
Windows 7).
-Databases:Oracle 8i/9i/10g, SQL Server, and DB2.

TRAINING:
-Tibco Administration
-Inovis Bizlink Implementation and Mapping
-IT Service Management (ITSM)
-IBM Rational SCM Tools Administration
-UNIX Web Development and System Administration
-Mercury Interactive Tools WinRunner and LoadRunner

HIGHER EDUCATION:
-Arkansas State University(CIS)

AFFILIATIONS / CERTIFICATIONS:
-ITIL V3	Foundation Certified
-CCIUG	Clear Case International User Group
-QAI	Quality Assurance Institute
-ACM	American Computing Machinery
-DPMA	Data Processing Management Association
-AEA   	American Electronics Association